Absolute best experience at a hotel I've ever had. In addition to the cleanliness and beautiful…read moreproperty, the staff go above and beyond and are SO helpful. Will 100% be back. Great beach, comfy beds, nice pool, plenty of grills and fire pits too.

This place is great for families. Pool, beach, fitness room, soccer field, basketball court, fire…read morepits, etc. The short proximity to the deli is another bonus. Staff is super friendly and accommodating. The owners are consistently maintaining and updating the resort. They care about this place and their guests! We have rented a cabin 4 different summers and have zero interest staying anywhere else in the Lake George area. My only ask is more love for the fitness center, maybe a smith machine and some heavier dumbbells? To be clear, that's not a negative comment, I'm just being needy. Haha. See you guys next LG vacation!

This is the best priced hotel Right on the lake I think…read more With ample docking and water toys, brand new lounge chairs and umbrellas, clean pool and kiddy pool, BBQ area , small full bar , small cafe for snacks There will be a perfect room right next to the lake or pool for your enjoyment The building/site must be old but rooms are all redone and aren't outdated it has flat screen mounted tv's, microwave, fridge, white bleached linens, out door chairs in front of your room It's not a 5 star resort or hotel but it's Clean just not detailed clean to my liking

Note my review is of the cancellation policy. I had booked 2…read morenights to be with my family (who stays there often). I am visiting from California supporting a family member with cancer and was so excited to stay with my loved ones. Unfortunately, cancer doesn't have a timeline and I had to cancel 5 days before arrival. Can you believe that the resort wouldn't refund my 1-night "deposit" on a one-time basis due to a medical emergency. Not only that, but they CAN'T CANCEL THE RESERVATION because I did it through American Express Platinum travel. They can only waive the fee (which they refuse to do). My large family stays there often, but they won't anymore. Heartless and shameful.

The place is beautiful, with plenty to do, especially in the summer. One of the nicest hot tubs…read moreI've ever seen. I only wish that the bed was more comfortable - for all of the amenities and details in other parts of the resort, it was odd that the mattress and linens weren't better. That said, I'll let the photos speak for themselves. If I were staying in Lake George, I would def stay at the Cresthaven Lodges again (despite the iffy bed).

I came here to stay for my honeymoon and we had a great experience. The lodges were off the main…read moreroad and you have to drive into the parking lot to get to your lodge. I had a lodge 16 which gave me a great view of Lake George and the lodge was amazing. It had two bedrooms, two bathrooms, laundry room & grill outside. The staff was very nice and helpful. The only thing is they dont provide toiletries like shampoo and body wash. The view of lake george is beautiful and I would definitely return.

We stayed here for a conference in October. The hotel itself is very nice, there is a parking…read moregarage in the back which is convenient. The staff was friendly as well. We stayed in a room with 2 queen beds, it was very spacious and clean. There was only two draws to put our clothes so we each only got one. The shower was big, but the water pressure wasn't great. Overall, it was a nice experience and I would recommend staying here. Also there is a roof top which is very nice and has a view of the lack and mountais. You definitely need to check it out.

I spent Columbus Day weekend gazing out over the lake from a balcony that made me feel briefly like…read morean aristocrat who had misplaced his crown. The room had two king beds, a small miracle for a man accustomed to one, and the soundproofing was a triumph of human engineering. Even with Oktoberfest raging below, once the balcony door was closed the silence was so complete that I could almost hear my own thoughts apologizing for existing. The hotel sits right on Canada Street, which is the main artery of Lake George's little heart. Shepard Park is practically across the street, full of families, music, and the particular chaos of people on vacation trying to have a perfect time. The staff managed to stay cheerful through it all, smiling with the kind of sincerity that must come from good training or good souls. Parking was a game of Tetris, but I was grateful for the garage. Once my car was wedged in, I had no reason to drive again. Everything that mattered was within walking distance. The rooftop terrace deserves a poem, though I am too lazy to write one. The lake spread out below, blue and calm, and for a few minutes I believed in peace on earth. There is no hot tub, which feels like a crime against nature. The patio outside the pool almost begs for one. Imagine sitting there in January, snow falling into the water, steam rising like forgiveness. The restaurant did not thrill me, and the prices made my wallet flinch. Still, it was a fine stay, the kind that makes you feel momentarily better about the human race before the bill arrives to remind you of reality. Four stars. A lovely place, too expensive for what it is, but worth remembering all the same.

Our first time here. We've stayed at other places in LG, but this was by far the best. Convenient,…read morecomfortable, quiet and with two restaurants on site, we had all of our needs met. We attend the yearly Tiki event across the road, and this was a 5-minute walk for us. The Tiki is ok, but very loud when the event is going on which makes it difficult to sleep until things end around 1am. Most of the workers at the Holiday Inn were friendly and helpful. Only one seemed to be sleepwalking at the front desk and never did send extra coffee pods to our room when we asked. So, I ended up walking down to the lobby to get coffee each morning (which honestly tasted way better anyway). We've already made our reservations here for next year.

We have been coming every winter for the past six years and have made some terrific memories here…read more There is so much I genuinely like about this place. The location is convenient and feels like part of our ritual now. The staff are almost uniformly kind and welcoming to our kids and us. They remember us, greet us cheerfully and make this feel like a home base. The outdoor hot tub was a particularly welcome amenity on this past brutally cold weekend and it helped us warm up a chill that seemed to go straight to our bones after time outside on the lake. It really is one of those few places that feels like a welcome retreat no matter the weather. If there weren't any flaws, this would be a much easier review to write. But there are flaws, and they are things that should have been tended to long ago. The rooms have definitely seen better days. Many of our dresser drawers barely opened. The refrigerator was hardly cool. Furniture had visible damage and some of the electrical outlets were non-functional or battered to the points that plugs fell right out f them. These are not deal breaking in isolation but taken together they left us feeling that the room was tired and poorly maintained. A little thoughtful maintenance or investment here could go a long way and make the rooms feel a lot more comfortable. Another disappointment this year was the breakfast buffet at TRs Restaurant. In years past it was a highlight and something our kids looked forward to to prepare for a cold morning out. This visit, the quality seemed to have declined and the selection felt smaller. The restaurant itself still has a lovely lake view and a cozy fireplace, and the service was still friendly and attentive, but the breakfast spread did not live up to our memories. So I find myself landing on a three star rating. If you take this place for what it can still be, it is a wonderful family resort with great staff and some truly nice amenities. But right now the condition of the rooms and some of the public areas combined with the breakfast experience hold it back from being the much stronger destination I know it can be. Here is hoping that ownership puts some money back into the property so it can recapture its full potential.

I enjoyed our recent stay. We stayed three nights at the end of August into September for $535,…read morewhich I thought was reasonable. First floor, courtside room with ample parking. The room was very clean and modern but lacking table and chair set, only a desk to sit at. Microwave, refrigerator, coffee maker and coffee provided. Restaurant and Cabana bar on sight. Huge pool but it was heavily populated with families with small children so just avoided that area. Good sized beachfront access as well! They provided some beach toys and some floats that I enjoyed drifting on the 74 degree lake. Kayak and other rentals available. Large fire pit area as well. 24 hour desk services. Easy check in and out. They set up texting for communication through your stay. Daily room service for towels, trash, coffee and room tidying. I wasn't thrilled with room location initially but it actually worked out perfectly, easy in and out and courtyard across the way! Restaurant open for breakfast and dinner. Cabana bar with food options as well. They have lakefront rooms available that I would love to check out next visit! I've stayed at many hotels on Canada Street over the years and this was one of my favorites with so many amenities at a fair price!

We wanted somewhere in town and chose this place. Location is great and the check in staff were…read morevery friendly and helpful. Our room on the second floor was large and clean and the bed was comfortable. There is a microwave and refrigerator also. There is a small pool and bar which faces the lake. My biggest complaint is the guests. Kids are running up and down the hallways at all hours and the walls are thin so you hear everything. There are chairs outside every door, so people are sitting out there late at night carrying on loud conversations, which again can be easily heard. There should be a quiet time after 10. I'm just amazed at self entitled people who have no regard for anyone else.

We stayed at Dockside Manor. The property location was fantastic. It is just as depicted in the…read morepictures. We made good use of the fire pit, arcade and pool room, and of course the lake. If you're traveling with young children, you should know that there is no beach area where they can gradually go into the water. The stairs off the dock are the only way in, but our group of non swimming 3-5 year olds did fine with floaties. The only disappointing thing was that there was no shampoo or soap in the bathrooms. For the price of this home, I feel that this should be included. Also, you should know that there are no spices. If you're planning to cook in, which we did every night, you will need to bring your own spices, olive oil, etc. The kitchen is well stocked with pots, pans, crock pot, coffee maker and plenty of dishes. We had a wonderful week! There were 18 of us ranging from 1 to 88 and there was plenty of room.

Do not rent from this company. A quick google search will tell you all you need to know and fall…read moredirectly along the lines of what happened to me. Properties are beautiful and well appointed but they are notorious for after charges with claims. My recent stay I was not happy that they don't release the address until check in time especially when traveling 3 hours to get there. Overall, the unit was relatively clean, although I did find hair left in the shower and cobwebs in the bunk area. The hot tub had not been cleaned and, despite being covered, was full of leaves and bugs. The shower water pressure was extremely weak and noticeable cob webs throughout the home. Also, the bunk bed is listed as a king bed, which is inaccurate. Despite these issues, I was happy with my stay and was even considering booking one of their properties again. Several days after my stay I discovered an unexpected $500 charge on my credit card with absolutely no notice or warning. When I checked the app to find out what the charge was for, I found a message from the host simply stating: "stained linens throughout the rental." This accusation was both vague and unreasonable. We barely used the rental and only slept in one of the 3 beds and followed all check out rules to leave the unit spotless. To be charged $500 after the fact, without any prior communication, photos, evidence, or opportunity to discuss the issue, was extremely disappointing and has completely changed my opinion of this property management company. After contacting Vrbo to dispute the charge and multiple attempts to contact the property with no response. northern provided photo proof of alleged soiled linens. 1. A kitchen towel/rag that had signs of food on it (washable), 2. A pillow case with a slight soiled spot (washable) and 3. A towel that had dirt marks on it (washable). All issues were normal use and could be washed and definitely did not result in the need to replace: as requested by northern to the extent of 1. 2 pillow shams (only one was soiled) 2. a new comforter which they had no proof of any damage to 3. New dish towel 4. 6 full sets of towels (only one set was even used - they provided 3 total - 1 set for each bed and the unused ones remained folded in place where they were placed by northern) Potential guests should be aware of the possibility of additional charges, inaccurate bed sizes and most important significant post-stay charges and proceed with caution. Inspect every inch upon arrival and before departure and take photos and videos. Or even better. Don't stay at their properties at all.

Location is good. Lil bit of walk to the main area.... Clean rooms. Clean pools indoor and outside…read more They have a polyesian show. Unfortunately no one could confirm if they could do any gluten-free food so I couldn't go to it. They actually looked at me like I had five heads. It made me feel really weird about my allergy... I must say again rooms were clean freshly painted... The only thing that was awful about the rooms was the beds. Even my teenage sons were complaining about it.... So I most likely would not be staying back at this hotel.

I was not very happy with this place overall it looks pretty rundown for the price that we're…read morepaying, but overall it was acceptable for a night or two while we were going to pick up my son. The one thing I did not like was the fact that when we did get my son, we went back to the hotel and we went to go swimming and they were drinking and smoking in the pool, not outside the pool, not around the pool in the pool so cigarette ashes and everything else were falling in the pool. Along with drinking in the pool, which is a serious thing, especially if somebody gets hurt while intoxicated and in the water and they were not drinking just one or two they had a whole 12 pack in front of them that they were drinking. Anyway, we told the manager and the manager told us that it doesn't matter we allow that Well that sealed the deal for me. I did not wanna go back. Before we left I did speak to the new general manager that was just hired on and she told me that she will definitely take care of it and apologized for the inconvenience. Whether it's actually stopped or not, I do not know that was a major downside to me and it was also a major drawback to ever wanna go back to that place again. I do not ever tell anyone not to go to a place because there's always room for improvement and if they improve then by all means go back, but I cannot say that I would recommend this place to anyone either. If you're ever in the area and want someplace to stop, you can stop there if you would like, but it's not my recommendation. Hopefully they truly get themselves together and change the policies so it's safer when kids are in the area. Thank you for listening.

Went to celebrate our 53rd wedding anniversary. Did not realize many restaurants were closed on…read moreTuesdays. Decided to just get a pizza and a bottle of wine. Nicole at The Inn at Erlowest gave us a beautiful memory. She got a fire going in their outside beautiful stone fireplace and added some comfortable cushions to the chairs making for a very enjoyable evening. The Inn is beautiful with only ten guest suites for adults only. Sonya checked us in for our three night stay and made sure our stay was pleasant. The Prosecco on ice in the room on Monday night was a nice surprise. The Inn is filled with history and the staff always gladly answered our questions about its heritage. We did enjoy a delicious dinner at the restaurant the following night and loved the happy anniversary written in chocolate on our dessert plate!

The filet mignon was the star of the meal. I ordered it medium rare and it was cooked to…read moreperfection, tender and full of flavor. The truffle mashed potatoes were delicious too, with just the right amount of truffle flavor without being overpowering. Everything on the plate worked beautifully together, and the presentation was gorgeous. A particularly nice touch was the chef coming over to our table to introduce himself. It made the experience feel much more personal and was genuinely appreciated. The only reason I'm giving 4 stars instead of 5 was the atmosphere. The music outside was quite loud, which made it harder to fully relax and enjoy the meal. But when it comes to the food itself, especially that filet, absolutely excellent. Would definitely have it again!

We have stayed here many times, great location within walking distance to the strip…read more Very clean, nice pool, staff very friendly. Our only complaint is people smoking outside of there rooms, ash trays full of nasty cig butts and the smell of cigs. There should be an area designated for smoking. We would stay again. We recommend.

Great little Motel, very clean, everyone working was outstanding. Especially Robby!!…read more Rooms a little small but very clean, pool Area a little small also but again clean, a little nosy as it's in the front. With all that said great little place to stay. Walking distance to town also.