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    Blue Heron Acupuncture

    5.0 (5 reviews)
    Closed Closed

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    Acupuncture

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    Health Spa - Come And Try Our Services

    Health Spa

    1.7(3 reviews)
    4.8 mi

    DO NOT GO HERE. If there was an option for negative stars, thats what this place would get. I very…read morerareIy write a review unless the experience was as awful as this. I had a 9:30 appointment that I was very much looking forward to. I got there at 9:20. I walked in, no one acknowledged me. Then I heard a voice Yell Hello? So i took a few steps and said Hello I have a 9:30. She and her coworker spoke a few words then she walked down the hall so I followed. She said wait in here 1 hour, I have 2 people now. I said Oh I cannot wait an hour for a 30 minute service, I had an appointment. She said Well what do you want me to do? I was appalled at her rudeness and lack of customer service. She basically took 2 walk ins knowing she had an appointment. She said wait here 1 hour or reschedule. I walked out. A treat like a foot massage was NOT suppose to be aggravating, annoying and a waste of time. It was all of those things for me. Obviously appointments do not matter nor does the customer.

    Health Spa in Medway. Had a Groupon to try this new business. I walked in to make an appointment…read moreand the lady said she had time to do it then. So I agreed . Most spas I've gone to ask what my spots are that need work , medical history,places they should avoid and so on. Nothing. I don't believe she spoke much English. Well massage started out great !! She was strong although my massage was supposed to be Sweedish and not deep tissue but I didn't mind. Until she jumped on my back !!! Never ever have I had anyone jump on my back before. When I asked her why she said in what I could understand ok ? Although it felt strange I let her continue. When she got off of me she got some hot stones and they were wonderful. When I left still feeling strange about her jumping on me , using knees and feet on my back ,I felt ok. 10 minutes later I couldn't move . My lower back went into spasm and was laid up for 3 days. This has never happened to me after a massage and I've had many. Place was clean and the actual massage was good besides the body on top of me. Maybe they should explain and ask if that's ok first ? Ask questions prior to starting massage what your preferences are ? Well. Needless to say I will not return to Health Spa in Medway.

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    Come And Try Our Services

    Blue Heron Acupuncture - acupuncture - Updated May 2026

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