Caronda was a delight, knew her artists and their products. I got a lot of the glass: pen holder; friend light; hanging feeder; and a glow in the dark pumpkin for the holidays that was a last minute, impulse buy, but my favorite. Shipping was great, but my pumpkin's stem did not make it. The store is sending me a replacement with no hassle. This is a store I will return to every time I get to Ashemville to see what they have next! read more

I ordered several of the artisan glass Christmas trees. The person I spoke to was extremely helpful in assisting me to make my selections long distance. We live in Florida, but had been in the store back in July while traveling through North Carolina. My purchases were shipped quickly, and I received them a lot quicker than I had expected. The were thoroughly wrapped, and they arrived in perfect condition. I am planning to make more purchases from this store. read more

I loved all the jewelry pieces I saw! My favorite was the solitaire branch ring...just stunning. The staff was charming, helpful & super friendly. Susan, Jewelry Maker, was so personable & took time to share with me why the pieces I inquired about were unique. I will shop this store's online catalogue when I return back to VA. read more

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My husband and I purchased my engagement ring and our wedding bands at Blue. We could not be happier with the unique style and superb service at Blue. For the engagement ring we integrated a family stone into an existing design. The result is stunning and totally unique. We appreciate Blue's commitment to using environmentally friendly gold and conflict-free diamonds as well. Blue has an excellent selection of rings ranging from $1,000-$30,000. While they had many offering out of our budget, they were totally happy to work with our budget. They helped with everything from design to shipping and appraisal. If you are looking for unique, modern, yet timeless jewelry, Blue is the place for you!! read more

Very pleased with my diamond and sapphire matching rings that you can wear alone or together. I was traveling and wanted to make sure the items would ship when I returned home and we discussed the timing and received the rings as planned. I'll be back! read more

Walked in with my fiancé and saw a ring I liked and the girl working never got off the phone to greet us or acknowledge us. We waited and smelled candles hoping she would help us. You lost our business. read more

About 5 years ago, my husband and our best friend walked into " Blue" and we all still are in awe of the creativity, unique design abilities and spirit enmeshed in each piece of custom made jewelry by Susan West. There are two locations now, and the one we usually visit is in the heart of Asheville and just minutes from Biltmore house. Whether you custom order a quality piece or choose something from the wide variety in her gallery, you can be sure that Susan West is a true goldsmith with a heart to match. Her design sense and imagination combine to create unique tiny works of art! Her employees, Leah and company, go the extra mile to insure that you are happy with your purchase. Though we have not yet done this, Susan can also remove rings that are much too tight. She has done this before and because it takes time, there is a fee , but not many jewelers will do this. Even though the main focus of the gallery is on the unique creations by Susan, there are many other lovely artisan or non jewelry selections that they will gladly ship for you or you can purchase and bring along. They have many beautiful objects de art in the gallery . Susan believes in dealing only with reputable companies and she does not deal in " blood diamonds". Her commitment to using high quality and genuine gems is evident. We have never been disappointed after a visit to " Blue". Her pieces are so unique, yet they are neoclassic in an elegant , sophisticated sense. Visiting the studio is akin to being in a tiny museum of fine art. If you are looking for unique styles and want a " cut ", pardon the pun, above the rest... Your true best choice is Susan West! read more

Where you can go to find great one of a kind creations. Jewelry that's also art. You can also have pieces designed specially for you to work with ever budget you might have. If your in Asheville, NC please go and see them. You will not be disappointed. read more

Great little store. Beautiful glass work and jewelry. I highly recommend you visit and stop by to say hi to the owner Susie. You won't be disappointed. read more

A lovely selection of hand crafted art. Kind and helpful sales staff. Wonderful jeweler!

My husband and I walked into Blue 2+ years ago to just "look". I walked out of there knowing exactly what ring I wanted to wear for the rest of my life. At that point I was just wishing... My husband, Joe, decided to go back in and surprise me with it along with a proposal. Joe did it again for our first year anniversary - purchasing the most beautiful Ruby ring. I have loved interacting with Leah and adore Susan's work. Please walk by and visit Blue. It's well worth your time. read more

I had a customized ring designed incorporating my mother's jewelry and my father's wedding band with my rings. The end result is a stunning, one of a kind piece that surpassed my expectations. Susan is an extremely creative and talented artist and easy to work with. read more

My partner and I got engaged in Asheville, and got a beautiful engagement ring from Blue. The service and artist are both uniquely incredible. The entire experience with Blue was magical. Top notch jeweler! read more