Blue Eagle Credit Union

(1 review)

The employees at this particular Virginia Credit Union location have always been fantastic,…read morefriendly, and helpful. I also really appreciate the assistance I received recently with another account issue. Someone was able to escalate my concern and ultimately help me reach a resolution that I was very happy with. The representative who helped me over the phone was Tashiana (I apologize if I have the spelling wrong), and she was extremely friendly, professional, and helpful throughout the process. I really appreciated how I was treated. The main reason I am writing this review is because I am hoping someone from the appropriate lending department might be willing to reach out to me regarding a personal line of credit. I have submitted an application online, but I have received some confusing and conflicting statuses. On one application, it initially said it would be manually reviewed and then changed to declined within minutes, even though it was after normal business hours. Another application initially appeared to be automatically declined, then changed to indicate that it was under human review, and ultimately showed declined again. I completely understand and respect it if the applications were reviewed and the lending decision is a decline. I am not upset about that. I just wanted to mention the changing statuses in case there is an issue with the online application system that VACU may want to look into. If the applications are in fact being declined, I would very respectfully ask whether someone might be willing to take another look at my situation and see if there is an option that could work for both VACU and me. I have been a lifelong Member One/VACU member, and that relationship means a great deal to me. I did experience a period of financial hardship that resulted in some difficulties with my account, and I fully acknowledge my responsibility for that. Thankfully, that hardship has now passed, and I am hoping to rebuild and continue strengthening my relationship with VACU. I also hope my overall history can be taken into consideration. I previously had an auto loan through Member One/VACU with a perfect payment history, and I have not had issues making the payments on my VACU credit card. I am particularly interested in a personal line of credit because VACU is one of the very few financial institutions in the Roanoke area that I have found offering them. The online application appears to require a minimum request of $2,001, but I would absolutely be willing to accept a smaller amount if that would make an approval possible. I remember Member One offering smaller or starter-type lines of credit in the past, so I would be very interested in something along those lines if VACU has any similar option available today. I am not asking VACU to disregard its lending standards, and I completely understand that there are no guarantees. I am simply hoping someone might be willing to review my overall relationship and see whether a smaller or starter line of credit, or another arrangement, could be offered. My preference is genuinely to continue building my relationship with Virginia Credit Union rather than looking elsewhere. I have been part of Member One/VACU for such a long time that I would much rather find something that works here. I am more than happy to be flexible on the amount and work with VACU toward something that makes sense for both of us. Unfortunately, my work schedule makes it very difficult for me to visit a branch during the week, which is why I am reaching out this way. If someone from the appropriate department could contact me to discuss whether there are any options available or whether my application could be reconsidered, I would sincerely appreciate it. Thank you again to the friendly staff at this location and to everyone who has helped me. I really do value my membership and hope to continue rebuilding and growing my relationship with Virginia Credit Union.

National Bank-Blacksburg

3.5

I don't actually use this bank, but have used its drive-thru ATM a few times. It's absolutely…read morehorrible. When you go to pull in, don't drive under the covered area as I initially did...it's on the outside of it. Not too great if the weather's bad. From my sedan, I can't reach the ATM. It's too high, so I have to park and hang out the window. The screen is always dirty and the contrast is so bad, you can hardly read the information unless you provide shade with your hand and get right up to it. Not a one-time experience, but every time I use it. The only reason I continue to go back is because I haven't found another drive-thru ATM in downtown Blacksburg. Once I do, I'll be going there instead.

NBB is a great local bank, they have internet banking ETC like any national chain. The advantage is…read moreyou can walk in and talk to any department at any time if you have a problem and call customer service you actually talk to a person not a outsource in India. To update Eric W's review they have replaced most of their ATM's recently they were outdated but are now much easier to use and don't look like they are from the 80's.

Truist

Truist is a great bank. There are branches all over. If I am traveling, I can usually find one. The…read moreemployees are kind.

Went to this branch today, we are new to the area. Did a wire transfer today. Everything went nice…read moreand smooth. The staff was so friendly and nice! Even got some recommendations for local places to eat an even a spot my wife can get a haircut lol. What a nice bank to have locally. Thank u Tina an Cindy

Bill Meador Insurance Agency

(4 reviews)

I am honestly blown away by all of these positive reviews of this agency…read more My experience was just the opposite. I own two houses in Roanoke County and went to this agency after seeing their ads in The Roanoker Magazine. Liberty Mutual had more than doubled my homeowners premiums over the last three years. So, I called them to see if they could do better. I got a return call the next day..,and they said they could not help me. REALLY? Their ads are clearly deceptive. They did NOTHING to try to find acceptable coverage for me. Think again...about using this agency. It appears...that they only want the "cream of the crop" rather than the Average Joe kind of risk. Shame on them. Allstate wrote me two new homeowner's policies immediately with same limits that I had with Liberty Mutual at MUCH LESS premiums. Definitely...a crappy experience with Meador Insurance Agency.

Bill has been so amazing to deal with since trying to obtain flood insurance after the last big…read moreflood in Roanoke! He's answered my ridiculous questions day and night, in and out of work, and walked me through the whole process. His staff is great as well! In a sea of stuffy old insurance agents, he's totally different. Highly recommend you at least talk to him and see if he can either help protect things you may not have even realized you needed to protect, or maybe even save you some cash by switching to one of the companies he represents. I already love having a real person I can pester with my questions and concerns. Thanks Bill!!!

Hayden Insurance Agency

After a sudden water emergency, we were overwhelmed and unsure what to do. Hayden Insurance was…read moreincredible. Within hours, they guided us through filing the claim, connected us with The Crew (emergency water services), and made sure our policy covered the damage.They handled everything quickly and professionally, and thanks to their help, we had repairs started within days. I can't thank them enough for turning a nightmare into a manageable situation. Highly recommend them for anyone looking for reliable, responsive home insurance support!"

I've had Hayden insurance for a long time and it seems like their rates are creeping up at an…read morealarming rate. I've never had to file a homeowners insurance claim but my rates have increased 61% over the last two years. I haven't got the bill for auto but hopefully it hasn't increased that much or I will have to start looking for a new insurance company.

Phil Hager Insurance Agency

(3 reviews)

I cannot express how satisfied that I am with Phil Hagar Insurance Agency. They assisted me with a…read moredifficult business deal recently and they made the deal work with great communication, solid customer service and focusing on what the customer needs.I highly recommend them for your insurance needs.

Marcelle reviewed our policy and figured out a way to save us money. She explains the policy in…read moredetail. The office staff is always professional and courteous. Would recommend to anyone looking for insurance. Thanks Martha

Kembel Tax Service

Austin Kembel did a very through job with my taxes. He answered all my questions with patience and…read moreexplained everything in an easy to understand way. this will be my new accountant firm.

Good professional help. Prompt and courteous. Beats the Big Box. Leaves one confident things were…read moredone right.

Derek Wiley Agency

(4 reviews)

We worked with Kara to find us auto and homeowners insurance after selling our homes and buying a…read morenew house this month. Kara is kind, courteous, and 100% knows her business. She was quick to respond and not only that, saved us both close to half what we had been paying. She is an asset not only to her agency, but to the people she helps. I am 70 years old, and well remember the days when you actually were assigned an agent and worked with that person throughout the life of your relationship with your chosen company. I had believed those days were long gone, but Kara proved me wrong. I cannot recommend her highly enough. She will go well past the proverbial 10th mile for her clients, and they can only benefit from having her in their corner!

Why I really like my insurance company: Really nice staff…read moreGreat reliable parent insurance company Really nice staff GREAT prices and really customized to my specific profile and life. Really nice staff Easy to reach Really nice staff Locally owned business and BTW the staff is really nice.

Bible Accounting Enrolled Agents

You need look no further for your accounting/tax needs! Dana and his team are beyond professional,…read morequick to respond to questions, and patient with illiterate computer clients like myself. Too bad there is not a rating any higher than 5 stars because Dana and his team truly merit it!

Dana knows his stuff, if you area farmer and need someone that knows farm tax, if your a business…read moreand need someone that knows business taxes, what ever you need Dana knows taxes, he is a registered agent and can represent you before the courts without your presence required. Give them a call, now!

Tax Depot

3.0