I filed the following complaint with the Better Business Bureau. (Mike Cogan failed to respond to…read morethe complaint despite the several attempts the Better Business Bureau made to contact him.) My complaint is regarding the tile that Mike laid in our bathroom between 11/4 and 11/6/2015. Mike e-mailed an estimate for several jobs in our home to my husband on 9/28/15. The estimate wasn't itemized, but I believe the cost for hiring a plumber to move the sink and toilet, and the materials and labor to complete the floor was between $2,500 and $3,000. For that price, I expected close to perfection. I didn't notice immediately, but I realized Mike did not lay the white with black dot porcelain mosaic tile in a consistent pattern. I informed his colleague, Sean, when he was at our house on 11/19/15. Sean told me he would let Mike know about my concern and have him call me. I did not hear back from Mike. My husband left messages for Mike on 12/8/15 and 12/28/15 with no returned phone call. Mike came to our home in early to mid-February, and I took the opportunity to show him the inconsistent pattern in the tile he laid. He agreed it needed to be repaired. Mike apologized and said he tries to walk away from laying tile every so often in order to catch mistakes like that. Mike told me that he would be back to repair it. My husband left messages on Mike's voicemail on 2/26 and 3/7/16 and texted him on 2/22, 2/25 and 3/7/16 with no response. I left messages on his voicemail on 3/19 and 5/3/16 with no response. My desired resolution is that Mike repairs the pattern inconsistencies in the tile he laid as he told me he would.

Too expensive for the project. Bookcase cost me $30. Quoted $160 for the assembly. Too much $$.read more

I called on Christmas eve and got a call right back! They scheduled an appointment asap. Very…read moretimely,friendly and affordable quote. I will definitely be calling in the future if need be. Thank you Pat for your help!!

This company is fantastic! I highly recommend them for any repairs or remodeling. Al, John, and the…read moreteam were highly knowledgeable, reliable, and fair! I'm wheelchair-bound, and they came up with great ideas to accommodate my needs and make my home more accessible for me. I really enjoyed working with them and appreciate them for making my house a beautiful place to live!

From the owner: *Serving Metro West & Surrounding Areas* *20% Off New…read moreCustomers* *General & Custom Carpentry *General Handyman *General Lawn Care

"Showed up right on time, knew exactly what the issue was, fixed it fast, and charged a fair price…read more Hard to find that these days -- highly recommend." The man they sent out Sean, was right on schedule to do this job. I did some research before hand on AI so I knew what I was talking about with the pressure switch replacement, part and labor time involved, and he was right on track. Great pricing, no up-selling. Great company friendly from the start and thank you Frankie.

Our furnace shut off when it was 8 degrees out. we have a 93 year old in the home. I put a call…read moreout to Mike and he was extremely quick replying to call and was here within an hour of original call. 5 stars all day long. highly recommend.

I cannot recommend Fernando and N7 highly enough. My wife and I had three decks replaced on our…read morehome in Beverly, and the experience exceeded our expectations in every way. Fernando was consistently professional, communicative, honest, and respectful of both us and our home. He remained fully focused on our project--his crew worked in cold conditions for 8-12 hours a day and even put in weekends to keep things moving. He was also punctual (yes, a contractor who is actually punctual), which we truly appreciated. Living by the water adds complexity, and Fernando handled all permitting and coordination with the conservation board seamlessly. Most importantly, the quality of the finished work is outstanding. If you're looking for a contractor you can trust to do things right, Fernando and N7 are exceptional.

After having multiple negative experiences with local contractors, we are so thankful that we found…read moreFernando and his team at N7 Construction. N7 was one of the options Yelp recommended companies that responded when I submitted a project through their "Projects" section. This meant that going with the company even had a guarantee backed satisfaction. To further ease concerns about making the right choice, when speaking with Fernando who owns N7, he was very helpful to provide references to reach out to, examples of past projects, and links to his website and work. He was able to come out rather quickly to survey the land and get a better understanding of the project. Communication was strong not only throughout the initial phase of being provided a quote and deciding to move forward with N7, but also throughout the project itself. Fernando was great at reviewing all questions related to the contract and is willing to be flexible per individual household needs on timing and even payments. We were adding a second floor deck with roof off of a room converting a window to a door and also some stone landscaping work for a patio underneath the deck. Upon agreeing to move forward with N7, we entered a phase of waiting for appropriate permits. During this time, Fernando was great at ensuring he is gathering the right materials for the project to kick off construction as soon as the permits are approved. And that is exactly what happened. Fernando and his team showed up early and worked efficiently throughout the length of the project. They even took shifts for lunch so someone was working at all times. The team also worked on Saturday's to ensure the project remained on schedule. Everyone was so friendly and my dog loved them all too. Fernando will work with you throughout the project should something need to be changed or is not to your liking. When we didn't like the door selected for our project, he was flexible to help us select and obtain the desired door. The only small issue we had was from some of the outsourced parts of the project. The individual chosen for inside work of wall repair and painting from the window to door conversion did have personal issues arise causing him to miss days he was supposed to arrive. We obviously understand things come up, but he didn't effectively communicate that to us or Fernando. That is out of Fernando's control though. And when the original team set to do the patio stone work backed out, Fernando quickly found an alternative group who was also friendly, efficient, and did beautiful work. Overall, I am very impressed with Fernando and N7 Construction. We will definitely be using them for future projects and recommend the company for your needs as well.