Love this place! Great service and great people and connivence, affordable membershipread more

DO NOT GO TO THIS CAR WASH UNLESS YOU WANT YOUR CAR DAMAGED AND NOT REPAIRED!! Got my driver side…read moremirror ripped off by this car wash they have made me jump through hoops and have given me the run around since may it's the last day of August and still no resolution oh wait the resolution is giving me not even HALF of what my mirror cost when all I'm asking it for the cost of the damage. Make what's right, right and nothing beyond despite months of this effecting my life they still won't make it right! Horrible

Love the handwashing in and out. It's a little spendy but worth it. Go and check them out!read more

For $45, the price is reasonable, but unfortunately, the quality of the wash was very…read moredisappointing. The interior cleaning was especially poor, and the exterior also left a lot to be desired. There were obvious dirty areas that were simply not cleaned -- the floor mats were still dirty, there were drink stains and residue around the cup holders and center console, and the inside of the windshield was poorly wiped down. I also noticed that the towels being used looked dirty, which may explain some of the results. From the beginning, I clearly asked how much it would cost to have the car fully cleaned, inside and outside, and I was quoted $45. I understand that $45 is not a detailing price, and I was not expecting professional detailing. However, I did expect a proper basic car wash and interior cleaning. I would have gladly paid more if I had been told that a better-quality service would cost more. What disappointed me even more was the administrator's attitude. Instead of trying to understand my concerns or offer a solution, he became argumentative and defensive. I explained that I was not asking for detailing -- I was simply pointing out areas that had clearly not been cleaned properly. Unfortunately, he seemed more interested in arguing than resolving the issue. As for the person who actually washed my car, I don't want to blame him personally. He may simply be inexperienced and need more training. Overall, I would rate the actual service around 2.5 out of 5. Since Google doesn't allow half-star ratings, I'm leaving 2 stars. The price is fair, but the quality of the cleaning and especially the administrator's customer service need significant improvement.

Y'all gotta chill. A full service car wash in Sacramento is actually a rarity and when you find a…read morelegit spot, be kind. I've driven by here dozens of times and never stopped until this morning. Granted it's empty this morning and there is a 97% chance of rain. If I lived in Houston or Baton Rouge I'd duck for cover but in Sacramento California? It didn't even drizzle by the way. They took their time to clean the inside and they did a great job. Took their time to finish with the interior cleaning and I'm a happy customer. This shop is legit and I'd take my car here a dozen times just because they don't ask me to sign up for a dang monthly membership like this other ducks.

I needed a full shampoo of my carpets and seats after someone spilled something all over the…read moreinside. The service and attention to detail were top notch, despite the location itself appearing run down. I had stuff in door pockets and cup holders, which they carefully bagged up before doing a real deep clean throughout the interior of the car.

I absolutely love coming here, and I find it fun and the process satisfying somehow. The place is…read moreusually clean with decent instructions. If this is your first visit, make sure you identify the different settings and notice where the STOP button is before you Tap your card to START. There is a minimum charge of $7 and a maximum charge of $10, but I don't remember exactly how many minutes you get. You only get a maximum of 15 minutes in the space, so make sure you pull over or park on the street to towel dry your car if you run out of time. Give yourself an idea on what you want done in the limited amount of time. I personally like to Rinse, foam brush, and rinse at the least. There are additional settings to wax and etc. but that's up to you.

Even though it's a car wash, the atmosphere is welcoming. Plus, the prices are lower than nearby…read morefacilities. I just recommended Orbit to my roommate.

The car wash has been growing and quality been improving greatly and the management has been…read moreinvolved during busy times. The value of the car wash was the best. I've been going here for the past 3 years and the managers there has always been consistent on his performance and offers quality service and has been a great asset to the location. The car wash experience is great as the soap is reasonable amount and the water amount is generous so you don't leave with a bunch of soap unlike a lot of other locations. The car does come spotless 9.8/10 times. The location has been improving a lot of the years with a bunch of technology and ALPR cameras and their online platform. One thing I do think the location does need to improve on is to focus on the vacuum suction area. The vacuums could be improved and do much better suction than it has now and if improves on that front then it's hands down one of the best car washes in the region One of the best car washes experience than the ones I tried. If you buy a car scent then 100% of the profits go to kids foster charity which is a huge bonus! Overall great experience and small business to support. 5/5 To owners: the manager there has been an excellent asset to your location and I never had a bad experience with the guy. He's personable, has a strong work ethic, strong performance on his service and a huge asset to the employees there. Compensate that man well with a generous salary. A huge asset to your growing business. I'm serious....

I love me a good car wash!! The directions were easy to follow and the signs were clear on which…read morebundle entailed what services and its prices. After signing up, I drove forward, following the worker's signals on if I need to adjust my car before putting my car into neutral. I was a bit surprised when he handed me a damp rag to wipe the inside while going through the wash. I was also a bit surprised when he rinsed my car beforehand. But I was the most surprised at the end when there was another worker waiting there to dry and wipe down your car that the car wash journey missed. Then I vacuumed my car after. I really enjoyed this car wash service and I'm very happy and satisfied with my entire experience there!!

I always receive great service and everyone is super helpful. Big John and Big Raoul are always…read moresuper customer friendly and helpful when I check in for services. I would definitely recommend to others.

The people who work here are kind, helpful, and efficient. One of the employees outside took the…read moretime to explain the different types of car washes and detailing options available. My car was covered in layers of dust, dirt, and dead bugs, so I went with the $11 wash. Before entering, my car was sprayed down, and a kind gentleman helped guide my wheels onto the conveyor belt. You leave your car on and put it in neutral while the conveyor moves you through the wash. A few minutes later, my car came out shiny and clean, and another kind employee dried it off for me. They also have complimentary vacuum stations available if needed. Individual washes range from $8-$18, and they offer monthly plans ranging from $25-$55, which seems like an excellent deal if you wash your car regularly. Great experience, great value, and genuinely friendly service. I will definitely be back!

Rob S could brighten the day of a weather balloon in a hurricane! Dozens of times I have steered my…read moreSUV up to the car wash lanes only to have the weight of my daily stresses lifted when Rob and his efficient crew wave me into an open spot. Having lived in the Sacramento area for 6 years, I am convinced that this is one of those rare businesses where you quickly catch on to the fact that you will be treated like family, even if you arrive with mud on your windshield and the weight of the world on your shoulders. Rob is a remarkable human, Luis has worked a bit of magic on parts of my vehicle that had me befuddled, and the staff at the check-out counter are ready with a smile before I can even hand them my ticket. I'll be back. Again and again.

I am VERY disappointed in Pavilion. My last review, a very positive one, was in 2013, and…read moreapparently they have gone down in quality and service since then. New management or ownership? I don't know, but I went in to get my seats cleaned because an Uber passenger had vomited in my back seat, and so I paid them $100.00 to clean my seats (it used to be $60.) The rest of the day yesterday, I could still smell the vomit in my car, but I thought maybe it was the cleaning chemicals or something. Today I got in the car and it still smells like vomit. I put my nose up near the seat where the incident had happened, and the sour vomit smell is still there. So I called to let them know this. I was told I could come back and spend another $50.00 to spray some odorizer or something to clear up the smell. And I would also recieve a new cabin air filter. This is the second time I've had to have my seats cleaned for this reason (uber drunk vomit) and the last time it was sixty bucks and no more vomit smell. It seems to me that the ONE HUNDRED BUCKS I gave them should have been enough to not have my car smell like puke anymore! I am going to have to find a new place to have my car seats cleaned if this happens again. Pavilion Car Wash has gone down the tubes, sadly.

Alfredo is so honest and thorough. And he really knows his stuff. I recommend him to all of my…read morefriends and I take my car to him for everything.

The price has gone up a bit, but what hasn't nowadays? This is the best automatic car wash in…read moremidtown because it's touchless! What does that mean? It means your car's paint won't be scratched and swirled with brushes like at a typical car wash. I've seen so many nice cars go to brush car washes like Quick Quack... The only con is vacuums are not included in the wash, so be prepared to bring at least 2 quarters.