I landed in London today and desperately needed an intervention on my plane hair.
After reading reviews of other Blow lads, I specifically asked if they could do weaves before I made my appointment. Someone named Natasha replied yes, but I would need 40 minutes. No problem. Appointment made.
I arrived at 6 minutes past the hour because they neglected to tell me they were inside Debenham's, and it took a couple minutes to find them once finally inside. After the person who answered spent another four minutes helping another customer, she finally returned and told me I had been 10 minutes late and they would have to curl my hair dry, as they no longer had time to shampoo and blow dry it first, else her and her colleague would both be late for their next appointments.
I've never heard of shampoo and blow dry taking 10 minutes, and the reasoning for insisting they could only provide a different service from the one I had requested was dubious at best. But I was already there, so I said okay, which is probably what they were counting on. Ended up paying 30 pounds just to get my hair badly curled, with no effort made to blend the weave in with my natural hair. Total waste of money - the shampoo and blow dry steps are the value add. I can curl my hair myself, and much better at that. And by the time I was leaving, there was one more customer but two hair dressers, one of whom was now idle. They could totally have honored my initial appointment.
Never coming back here again. read more