Unfortunately, we needed to find a care facility for my Father. After looking around, we had an…read moreopportunity to go to Highgate and meet their care team. They were unlike anyplace we visited. From the first moment, they were proactive in addressing our needs. We have now been there two months and could not be happier.

From the owner: Picturesquely nestled beneath Saddle Rock in a cozy residential neighborhood, Highgate at Wenatchee…read moreis the only senior living community in town that is within minutes of major medical care. In fact, we're right across the street from Central Washington Hospital and Wenatchee Valley Medical Center. We're also close to walking paths, parks, shopping, banking and churches. That said, to get a real feel for the place, schedule a tour and come see us! Highgate at Wenatchee offers Assisted Living in The Manor, where you can relax with family and friends in the fireside lounge, play cards and sip coffee in the lovely garden courtyard, or take part in one of our many scheduled activities and outings. We'll help with whatever you need, from medication assistance to wheelchair transportation to getting you to your monthly bridge club gathering. For those affected by Alzheimer's or other forms of dementia, we offer a separate and secure residence called The Cottage. Memory Care, Highgate-style, involves myriad ways to stimulate the mind, nourish the body, feed the soul and enrich the day. Nowhere will you find a more compassionate, energetic, devoted staff of caregiving professionals to care for your loved one.

They seem to have a lack of communication and their administrative staff. Lots of turnover. The…read morecaregivers seem to be really patient and kind.

I would never recommend this community to anyone. After 3 years of living there we finally moved my…read morefather out. The overall care level is ok but the management is awful. They regularly have no idea what is going on, they dont communicate to each other and they dont communicate or respond to family. The attitude of the management staff is rude and unhelpful. The living in conditions my father was in I would never wish upon anyone and the staff just allows it. They dont raise concerns to family members for help or address anything. While the property offers some nice amenities and has a good exterior appearance once you've been there beyond a visit its not a great place to think of family members living in.

I've visited most of the retirement facilities and assisted living facilities in the Wenatchee/East…read moreWenatchee area. I am most impressed with Colonial Vista fir the following reasons: 1. The staff is positive, upbeat, respectful, and fun in their interactions with their clients, 2. They follow the guidelines of the CDC to keep residents safe. 3. They treat everyone with respect and sincerity. 4. The atmosphere at Prestige is positive and upbeat. 5. The happiness and contentment of the residents are apparent. 6. The level of activities that engage clients is excellent.

Grandma Pearl was discovered here in abject squalor by us. The food was a complete joke, they made…read moreNO attempt to help her during the day. It sounds like the call button was ignored nearly every time.. We removed her (of her own will) to be cared for by family and honestly, they probably didn't even notice her absence. I accuse them of negligence and unnecessary endangerment. Look elsewhere.

Lovely, quaint facility. Beautiful landscaping and views. Close to everything. Administrator was…read moreknowledgeable of everything and helpful in pointing our family in the right direction. It was after 5pm and she stayed with us until well after 6:30 assisting us.

This is the home my best friend ended up at, because he only had a small pension and Medicaid…read more I had to intervene several times to keep him alive, as they would have put him on morphine way too early in my opinion. Furthermore, after he passed, they had the gall to send me ( his friend) a bill. Because Greg was destitute, and they weren't satisfied with all of his pension and Medicaid. They sent me a bill... my attorney could not believe it. Careless, cold-hearted, money-grubbing are the words that come to mind. My recommendation is STAY AWAY! FAR AWAY!