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Blooming Beauty Endosphere

3.7 (6 reviews)
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2 days ago

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2 years ago

Lied to me about the product then wouldn't engage in the refund process. Completely unethical. Be warned.

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2 years ago

Bought a damaged product and wouldn't allow a return. Unprofessional and frankly unethical.

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Kim Nichols, MD - SkinLab

Kim Nichols, MD - SkinLab

3.6(7 reviews)
2.1 mi

I had a very disappointing experience at Skin Lab. I underwent three treatments -- jawline…read morecontouring, Kybella, and Botox for the masseter muscles -- all recommended by Dana Barbieri. I paid over $3,000, and after waiting the suggested amount of time, I saw absolutely no visible results. At my follow-up appointment, even one of the practitioners, Stephanie, agreed there was no noticeable change. I was told the manager would follow up with me, but no one contacted me for days. When I finally got in touch with the office manager, Melanie Tzenova, I was shocked to hear that the only "solution" they could offer was a 30% discount to redo the Kybella treatment. No proper complaint process, no accountability, no offer of a meeting -- just a phone call and a vague apology. I find it unacceptable to be offered a discount to spend more money on a treatment plan that didn't work the first time -- especially when it was recommended by their own professionals. Clients deserve transparency, results that reflect the price they're paying, and above all, respectful communication. I'm sharing my experience and my before-and-after (spending $3,000 in this place) to help others avoid wasting their money. I do not recommend Skin Lab based on how they handled this situation.

I went to this location for the first time as I've seen multiple people rave over it! For the…read morepurpose I came in for, I felt that my skin issues were addressed, although I wish there was more discussion on options than moving forward with one solution. So for this I give 4 stars. The place was clean and bright and the staff was friendly! The biggest negative I have, which is why I am giving 3 stars, is that I called to talk to the manager about a concern. I was told she'd be in in 5 minutes and would call me back, but I didn't receive a call. I called back a month later, was told my message would be passed along, and yet another no call back. I'm not sure if the concern deterred the manager, but in any event, a call back would have been appreciated. It has been 6+ months and no contact from the office whatsoever.

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Kim Nichols, MD - SkinLab
Kim Nichols, MD - SkinLab
Kim Nichols, MD - SkinLab

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Blooming Beauty Endosphere - estheticians - Updated May 2026

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