I had a complicated tax situation, with several State Tax…read moreReturns. I took it to Mr. Rich, CPA - he solved my tax issues at a fair fee. He is very knowledgeable and experienced too. Trust - Rich for your Tax Problems, he is a real Pro.

I will try to balance this review with pros and cons…read more Pros - He is extremely knowledgeable and truly knows the tax laws like the back of his hands. His early assistance was prompt, thorough and he also is very experienced with various tax issues. Cons - He has the capacity to be highly unprofessional once his comfort level settles in. I have been on the receiving end of him yelling on the phone, and attempting to scare me into thinking if I didn't hire him and his tax attorney for assistance (for a few thousand dollars) that I could end up in prison. I could go on and will spare you the details, but the bottom line is after several weeks of his subsequent unresponsiveness, I lost a lot of time. The good news is I successfully managed on my own without help and received a favorable response from the IRS in the end. The bad news is I wasted time and experienced unnecessary stress related to Rich's exaggerated 'scare tactics' about my tax situation. While I appreciate Rich's early assistance, over time his professionalism eroded. But don't take my word for it, just take a moment to review his response to the other less than stellar review on here as he illustrates my point himself with perfection. In fact, I suspect he may take aim at me personally as well after reading this and take the same approach, so just a heads up. This review is not to steer anyone reading away from soliciting Rich's services or to imply that others' experience may mirror my own because you may very well receive issue-free service as many other reviewers seem to have had, but as this site is dedicated, largely, to providing a forum for honest reviews on service providers, I am sharing my experience with others so they can make an informed decision.

Just had a marvelous experience here with Candus Allen. Friendly, knowledgeable, professional! I…read morehate doing my taxes, but she patiently talked me though everything, carefully explaining, & had me out the door in 20 minutes. Taxes were filed & accepted in three days -- which included the weekend! Fee was reasonable, too. Highly recommend her!

Our tax agent only works in the later evening and didn't get our taxes done for over three weeks…read more Never using this service again. So hard to get ahold of anyone here too

Hello. In the past my dad had filed my taxes for me and last year I did them myself using Turbotax…read more But I wasn't really sure if I was doing it correctly, so this year I decided to use a H&R Block location in Arlington, VA (3100 Clarendon Blvd, Arlington, VA 22201). My wife and I went to that location on 3/5/21 at 7 PM. We had an appointment with one of the tax preparers, Ibtisam Shareif. Right before that time I got a call from the office saying that Ms. Shareif would not be able to make it. I said that my wife and I would still come down to the office to drop off the paperwork, and the person on the line agreed. When we got to the office we were greeted by the receptionist, who gave us an envelope and form to fill out. We filled out the form, stuck our tax documents into the envelope, and handed it over to her. We told her that the documents were to go to Ms. Shareif. More than a month went by and we had not received any communication from Ms. Shareif. So on 4/16/21 my wife went to the office and asked about our documents. She talked to a different tax preparer, Lucinda Brunson, who told her that she would look into the matter and give her a call back. I myself called the office on 4/19/21 and I also got to talk to Ms. Brunson. She said that she remembered that my wife had come in on Friday and that my wife was one of the persons on her list of people to call back. Another week went by and we did not receive any call back from Ms. Brunson. So on 4/23/21 my wife went back to the office and talked once again to Ms. Brunson. Ms. Brunson said that she did tell Ms.Shareif to call us back and said that Ms. Shareif worked on Saturdays (if we wanted to drop by to talk to her directly). Ms. Brunson ended the conversation by saying to my wife, "What else am I going to do?" This was not very good customer service. On 5/1/21 and as advised I went to the office to talk to Ms. Shareif. I was sitting in the lobby before 10 AM and when Ms. Shareif came in late (the receptionist mumbled that Ms. Shareif was always late and that was not fair to the customers who made appointments) I asked her what the status was of our tax documents. She handed me back the documents that I had submitted and said that she had tried to call and e-mail me (this was not true because during the past two months my wife and I had NEVER received any e-mails or calls from Ms. Shareif). She ended by saying that I can make an appointment with Ms. Brunson to do the taxes. Why didn't she say she would try to rectify the situation with us (instead of pawning us off to her associate, Ms. Brunson)? Once again, this was an instance of not very good customer service. During that time the tax deadline was two weeks away and our taxes were still not done. So my wife and I scrambled to find another tax preparer to work on them. Instead of having a stress-free tax season H&R Block gave us an even bigger headache! Thanks, H&R Block! And as I can see from the complaints logged in the Better Business Bureau website this problem is systemic within that company.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Arlington,…read moreVirginia, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local The Pentagon 2d129 office to connect with a tax professional.

They didn't notify me that my tax filing was REJECTED (because they entered the wrong employer code…read moredue to their TYPO) until I found out my previous filing is not available on IRS.gov I sent them my W2s for a simple tax filing. After taking me hundreds of $$, they couldn't even do a simple copy & paste right! What's worse is they NEVER notified me that my filing was REJECTED because of their typo! This is not how you run a professional services firm. The frontdesk people have very nice and helpful. But the owner is very negligent!

Unfortunately, this business owner died in March 2022. I went to see him in early 2017, and he took…read moreme on as a client, but was unable to fulfill his obligations due to many personal issues that were unfolding in the background. It was time-consuming and challenging to get my files back from him so that another accountant could work on my taxes. It seemed like he was having a midlife crisis, but it is more likely in retrospect that either dementia or mental illness was involved. It was a very sad situation, because he ran a highly respected business for many years, but went into a tailspin at the end of his career.

I had a terrific experience at H&R Block in Clarendon, on Thursday, December 6, 2025. My advisor…read morewas Lucinda Brunson, impressive and incredible. She helped me with an ongoing Part Year Colorado 2024 State Return, which she expertly assisted and helped me deal with the Colorado IRS by telephone for over an hour. She was very patient and professional. Meeting with her corrected a dreadful experience and I am grateful.

From the owner: At H&R Block, we provide tax services for individuals, families, and small businesses in Arlington,…read moreVirginia, as part of a nationwide network of local tax offices. Our local tax professionals can help you prepare and file tax returns, answer tax questions, and find you every credit and deduction. We know taxes can be challenging on top of your regular schedule so support is available by walking in, making an appointment or dropping off your documents at our office. If you want to work with your tax pro from home - just call and ask to use our Digital Drop-Off service. You'll get an email from a tax pro with a link to upload your documents. Visit your local Southgate Rd Bldg 26 office to connect with a tax professional.