This company is basically fraudulent. I bought some products under a cashback arrangement. The…read morecashback has been refused TWICE because they claim the products have been returned. After getting their customer services to confirm that the products (which are currently in my house) have NOT been returned, they are now no longer answering any communications from me.

This shop has an unique selling point, i.e. missing parts. I found in this place missing parts for…read moremy coffee machine, vacuumcleaner etc. Although the shop seems tiny, I would not be surprised that they have a larger collection than Praxis.

From the owner: Wij zijn een winkel in onderdelen voor huishoudelijke apperatuur…read more van wasmachine tot stofzuigers en van oven tot strijkijzer wij zijn gespecialiseerd in de verfijnde onderdelen van u witgoed

This is a very cool store in Zuid Amsterdam. A pretty good walk from the metro and train station,…read morebut only noticeable if it's a cold, windy and rainy day (which is almost every day)! But that's not the store's fault. It's very modern and large. They ask you if you need help immediately. They spend a lot of time with you at the check-out/pick-up counter to make sure you have everything you need or know about the product. They also recommended aroma oils for my diffuser I bought online and picked up here. The product is top-notch and the price was very good. Great value. My family has bought a clothes dryer from them and absolutely loved the delivery and installation experience. Overall, a place I will shop at again and again.

They have good prices on some items (horrible prices on others, so check around), but their service…read moreis crap. Also, they don't actually take Visa or Mastercard, they just say they do. Had to confirm this with their customer service. Went back and forth with their customer service to try and find a way to place an order. Eventually figured it out myself - good thing too, because their customer service told me there was no way for me to place the order (after I already had!!). If I were the owner of this store, I would be forced to clean house, given that the employees don't seem to care very much about the success of said store, of their service is any indication. I will not be returning.

Er was een man met een baard op de klantenservice van het filiaal Amsterdam Centraal. Toen ik hem…read morede eerste keer een vraag stelde, gaf hij geen antwoord. Toen ik hem aankeek, vroeg hij: "Heb je een vraag?" Boos, toen ik hem de vraag stelde, keek hij niet naar mijn vraag en luisterde niet naar me. Boos zei hij tegen me: "Dit is niet onze slechtste klantenservice ooit."

I once had great hope in Media Market but now I beg to differ. It was about that time to get a new…read moretv. So we decided to visit Media Market and was truly disappointed in the customer service. We even tried to stop in here a couple times and the customer service did not even get any better. I will be looking to other shops with better customer service. Media Markt needs to train their employees in customer service skills and educate them properly on their products.

Wat een enorme teleurstelling is dit geweest…read more Wij hebben voor ongeveer €15.000 een keuken gekocht bij IKEA. Je verwacht dan toch dat levering en installatie professioneel geregeld zijn. Helaas begon de ellende eigenlijk al vóór de levering. Verkeerd advies bij het bestellen, onderdelen die niet waren toegevoegd, dingen die later weer omgewisseld moesten worden. Oké, kan gebeuren -- dacht ik nog. Maar toen kwam de levering. Op de dag van levering hadden we vrij genomen. Bleek er geen lift geregeld te zijn (terwijl dat wél was afgesproken). De keuken kon niet naar boven. Ondertussen stonden onderdelen in het systeem als "geleverd" terwijl ze er helemaal niet waren. Daarna begon het eindeloze bellen en mailen. De installatie die 1 à 2 dagen zou duren, heeft uiteindelijk bijna vier maanden gesleept. Elke keer kwam de monteur en ontbrak er weer iets. We moesten zélf continu schakelen tussen IKEA en de montagepartner. Alsof wij projectmanager waren van onze eigen keuken. Wat mij nog het meest frustreert is de klantenservice. Er werd vaak gezegd: "We komen hierop terug", "Dit wordt opgepakt". Maar je moest overal zelf achteraan. En uiteindelijk werd het dossier gewoon gesloten, terwijl er helemaal geen oplossing was. Na al die maanden gedoe heb ik voorgesteld om het voor €500 af te ronden. Op een project van €15.000 lijkt me dat meer dan redelijk. Zelfs dat werd afgewezen en verdere communicatie werd stopgezet.

Dishwasher Soderboda. No program will start. After it tries to initiate any program a few times, an…read moreE1 error is displayed. There is NO information about any error in the booklet. Based on own research on chatgpt, an error E1 normally is linked to water supply. Can't be the installation, cos the 1st month it worked just fine. Called Ikea to see what we can do, they said a technician can look at it, but of course it is a 3rd party, CE Repair Services. So far, disappointed company to work with. The earliest appointment was in 3 weeks after I 1st contacted them. The day arrived when the technician should come by, and in the morning of that same day, they cancelled my appointment. So I have to do a new one, this time in 2 and a half weeks. The overall experience with Ikea is quite poor. It is your device that's broken, you should be doing all the administration to get it fixed. Avoid Ikea, and if you can't, avoid this dishwasher.

The Dutch Blokker chain went bankrupt in 2023/24 and out of the ashes a few new stores have…read morereopened under the same name. They no longer have the wide footprint the previous chain did. Only a few in Noord Holland.This one is now out of business, but the closest one to this location is on Rozengracht.

I bought lot and lot of house appliances on line at their website. They are famous for good prices,…read moregood assortment and great customer service. While the first 2 were true, but actually lately any on line store has everything you need and they do deliver all within 24 hours on a working day, my customer experience for after sales on warranty repair was horrible. So bad that is takes away all the previous good points. Had a microwave on warranty to get fixed. Call up, been told to get it to the store... Mmm, ok... Have to pick up a car... Get the item on my shoulder... not too light... Drive, park... Walk and carry to the service point. All fine as any other post sales experience until I get to the counter and this careless assistant tells me they can not help me as this item, one of the few I their catalogue, can be serviced only on site at my place!! She would not listen to any of my complains and the fact that their phone customer service told me to get the item to get fixed there. Really got on my nerves. No help attitude not of my problem attitude. Service oriented... NO. Not even her manager managed to help me. They are totally trapped in their inflexible processes not able to recognize their errors. End of story. I left my microwave there, I shouted a bit... sorry for that. They told me they would call me back in few days to let me know but 99% there would be no hope... just not to set my expectations to high. Well, I got a call back after a week. No solution yet. I am still with out oven. I will probably buy a new one... but definitely not here!!!

I wouldn't have thought I would like the entire experience but I did!…read more No fan at all of mega retail shops and crowds in narrow shop alleys, so I usually avoid placed like this (especially) in the weekend. My visit today, on a Saturday morning, was quiet pleasant. I was wearing a backpack, not allowed, so walked into the shop anyway. One of the guards asked me if I would please stow my backpack in one of the lockers. Sure, I said, but I don't have any coins. And promptly the man produced a plastic coin so I could use a locker. Very friendly and practical! Though I knew exactly what I wanted I got distracted more than once and each time I seemed to be interested in something, one of the staff approached me and asked me if I could find what I was looking for and if s/he could be of service. Each time friendly, open approach and not at all pushy. When was finally 'ready' to find the thing I came to the store for in the first place, I asked someone for directions but he didn't know (he was wearing a Microsoft t-shirt so I presume he was stationed near the Microsoft gear (semi-)permanent). He offered to find out and walk me there so next time he would know too. He too was very friendly and willing to assist and go a little out of his way to learn more about the layout of the huge place. All in all a very pleasant experience. Two years ago I bought a washing machine there and the delivery service was perfectly on time within the time frame they indicated. Easily reachable by train, metro, and car.