I had a 9 AM appointment. They were not open when I arrived at 9 AM. Yes - it snowed in the morning, but it wasn't a blizzard. An inch or two. The woman (Annette) I had scheduled my appointment with showed up 45 minutes LATE and didn't even apologize. I was lucky because another woman helped me and completed my taxes for me. She was very helpful. i would have given them an average rating. In fact, I did give them an average rating when H&R block sent me a survey. However, I was told my review was denied - most likely because it wasn't a glowing review and used names. So now I quite skeptical to return to H&R Block since they don't really want to hear anything negative or want to allow me to post anything partially negative. read more

I wasted an hour of my life dealing with "accountants" that probably didnt graduate from high school. I went there to get an extension on my taxes and ended up leaving with a peice of paper that meant nothing. The young lady who helped me out was super nice but literally had ZERO idea of what she was doing. I completly understand if you dont know every detail however when your an accountant you should not need to google a step by step process on how to extend taxes. I ended up leaving, went home and did them myself. Unless you feel like wasting hours of your life ...DO NOT GO HERE! read more

Terrible! What a scam!!!! Our return was $500!!!! We spent 2 hours there total and were sadly shocked at the cost. We asked up front how much it would be and they said dismissively that it's per form and we figured (sadly) it was comparable to HR Block since Block Advisors is it's parent company. Boy were we wrong. Do NOT go if you're an individual or married with not many assets otherwise 1/2 of your return will be spent on them!!!!! We were so disappointed. read more