Excellent team! They were able to get me in the last day on the 15th even tho' they were at full capacity of clients. The manager at this location is so kind and compassionate! Olga, the tax preparer, was also very professional and kind. My schedule C filing was a breeze! I have been at several locations before but this one is the best, so far! Outstanding service and kindness! Thanks so much for helping me with my taxes. Liv read more

Well you finally blew it! No more Julie Nani.....you fools you lost a good employee..Last year Julie was so upside down do to you treating her terribly, last year walked into a hot dirty office do to A/C being broke! Used bathroom "no toilet paper" come on get it together.....so long .. read more

Julie was great to work with. Highly recommend. Clean office. Responsive phone line. Knowledgeable staff.

Julie Nani is the quintessential *GirlBoss* and quite a hoot! She is the manager with an outgoing with a BIG personality! I was referred to her services and I thoroughly enjoyed my time. She did a great job in 2019. I often find she knows just what to say and I'm confident she got me the maximum refund. Keep in mind, she has many clients and the office is easily overwhelmed (especially during the height of tax season). There will be delays, missed emails, and some tax facts you have to bring up to her! read more

Thomas Clark was extremely good. He was very knowledgeable, never seemed to rush but got through multiple complex forms quickly and always asked the right questions. The only thing is he isn't there anymore and apparently opened his own firm. His replacement not so good. To be honest we had trouble understanding him and didn't feel comfortable that he knew his stuff. The appointment also took twice as long as it was scheduled for. When you get charged premium rates you should get premium service and this was not the case. read more

Yvonne was wonderful, professional and knowledgeable. So happy to have found her. Will definitely return again next year.

Do not use this service! They do not let you review the draft of your taxes without paying first. Then, if, there are errors, you have to pay again. I have never seen anything so horrible. This is a new set up from Block Advisors in 2023. Please stay away from them for tax preparation. read more

Gets a 2 instead of 1 because Julie has been excellent in a previous year, but this year (2024 filing deadline for 2023 income tax) this office cancelled 2 scheduled appointments the day of the appointments, then when I finally got an appointment with a replacement guy named Mike who ended up losing my info and going awol. When I finally got an appointment with Julie much closer to the deadline, she did her usual good job with standard taxes and promised within a week she'd have an answer for a specific question about an alternative way of filing. Weeks went by with rare answered phone calls and more empty promises until I had to stop by the office to submit the payment before the deadline. Again she promised me an answer to my question within the next week. No answer, then no response to 10 or 15 attempts to reach the office for several weeks. It's now July, I had an appointment formally scheduled through the Block Advisors website. I show up on time, there's an "Open" light on the window but nobody in the office. Nobody answers phone calls and nobody has appeared 20 minutes after scheduled appointment was supposed to start. read more

They got rid of my tax person Thomas right in the middle of tax season. He was great. Why did you get rid of him?!? Taxes are stressful.

I had a very disappointing experience with Yvonne. It was difficult to communicate with her and understand the tax concepts she was attempting to explain to me. When I tried to tell her I did not understand, she came across irritated and frustrated--a big turn off for working with Yvonne. Her impatience and inability to try to help me understand made it quite uncomfortable to work with her. After our meeting, she didn't seem appreciative of my business, not a thank you was said. I expected more of Block Advisors, especially given the business is build on client relationships. With Yvonne, this was certainly not the case. Needless to say, I took my business elsewhere where I felt welcomed by the CPA handling my tax matters and showed patience and understanding with my questions. read more

Absolute most unprofessional experience of my life. Tax rep ghosted me during and after filings. I still haven't been able to retrieve any of my documents back. I don't even want to give a star. read more

Julie always makes tax season a breeze! I met Julie nearly 8 years ago, my first year living in LA as a young graduate student, and she has continuously gone above and beyond to help me, year after year, even as my tax filing gets more and more complicated. I look forward to my refund each year and Julie always makes sure I get the best possible return. Besides being incredibly kind and lovely, she's highly knowledgable and I always feel secure that I'm in the best hands. I look forward to seeing her every year, and actually enjoy getting my taxes done early. Couldn't recommend her more! read more

I went to Black Advisors and was helped by Julie and another man on a last minute filing of 1099's. I came late in the afternoon and waited for a while, not knowing that I was supposed to push the bell on the desk for someone to know I was there... I could see through her glass office window that Julie was with others so I did not rush her. After 20 mins, I pushed the bell and the man emerges from another room from behind. So if you do not get attended to immediately, push the bell! When filing the data electronically for my 1099's the man took a while and we had to go back and reverify some info. I would knock off one star for that, but as soon as Julie became available she checked up on us and made sure the forms were being filled correctly. This made me feel at ease. Even though the whole process took longer than I expected, I am giving them 5 stars for accommodating me last minute and for the very affordable pricing. I may come here next year for filing my 1099's again! read more

Thomas Clark was by far the best tax preparer I ever worked with. But he is no longer at this location. I was told by someone else to Google search him and found that he had opened his own firm. Although they didn't tell me this when I made an appointment. Which I cancelled. read more

Julie Nani is a blessing to the tax world. Tell your friends! As a 20-something graduate student who didn't understand much about taxes, I really appreciated her help. I went to her last year and returned this year as well as recommended a friend. In the past, I went to 2 other West LA H&R block locations, and they had no idea what to do with my fellowships, grants, tuition, W-2 income, etc. Julie is super knowledgable of the confusing rules surrounding grad students and she is clearly up to date with the tax code changes under the Trump Administration. On top of that she clearly cares about people and doing her job well. Thanks again, Julie! read more

I only go to this particular H & R block because of the awesome customer service and attention to detail that the manager Julie has showed to us. Last year my friend and I both went to this tax branch and Julie was so super friendly and made the stress of taxes disappear , I would highly recommend her to anyone. They recently redid the inside of the building and it is really nice and modern looking with doors now for privacy. Julie is extremely smart and personable and I will definitely be visiting her next year as well. I always feel more informed about how taxes work and which forms mean what because Julie is really great at explaining everything, she is a gem! read more

Today, my wife and I went to this H&R block to file jointly for the first time as a newly married couple. Taxes are stressful and we were grateful to have worked with Julie Nani. She made the whole experience so easy with her knoweldge and professional experience in taxes. I never thought I would be doing a Yelp review for the person that does my taxes but Julie is absolutely worth it. What a delightful person with a kindly demenour. read more

Julie Nani was very helpful and i appreciate her service. She was able to track down my 2011 returns and charge no fee for the service. Thank you Julie Nani! read more

Talk about the most disgusting and unprofessional business I've ever been to. I filed my taxes with them last year and there is nothing I regret more than that. They filed my taxes and told me everything was set. A few months later I get a letter from the IRS stating that my taxes are now past due and I have to pay a penalty?!?! I rushed online and just paid it and filed it myself. I went back and asked them what went wrong? What happened? No one could give me answer. Fine, now I asked them to reimburse me for the late fees that I paid because of THEIR mistake. They put in a "investigation" and I never heard back. I followed up multiple times and nothing. Point is, they are absolutely horrible at what they do. Save your money and save your time. Go elsewhere. read more

HIGHLY recommend Julie Nani at Block Advisors for all your tax needs. Ive been going to her for years because she is so honest, trustworthy and knowledgeable. She is always so patient and always answers any questions I may have-she's great at explaining everything so you understand how taxes work. I don't trust anyone else with my taxes except Julie. I recommend her to everyone. read more

I've filed with H&R block for the past few years, and this is by far the best experience! Olga was EXCEPTIONAL! She is highly knowledgeable​, very helpful and very kind. She went above and beyond for me. I will continue going back to this location as long as she is there. 10/10! read more

I had: Brian Milinsky. You can tell right off the bat that he has been doing this for a very long time and that he really knows his stuff. I had a fantastic experience and was in and out fairly quickly. I was employed by a company for only one month in the tax year and was independent contractor the rest of that year, so I had a lot of forms and write offs to take care of. It was a piece of cake for Brian and I really appreciated his help and expertise. I also really enjoyed this location. Everyone was really nice and the inside and outside of the building was clean and nicer than some of the other H&R Blocks that I've been too. There is neighborhood parking where you can park. Overall, a painless and pleasurable experience. Thanks again! read more

Had an issue with my taxes Julie Nani helped me out big time, really appreciate her help, awesome service she really knows what she is doing. Thank you Julie!! read more

I am NOT happy paid the fee go online Sat, 4/11 to set-up the Payment Installment at irs.gov well i've been locked out since. Waited 45 mins in a holding pattern and the emergency H&R rep said she cannot do a thing and to seek certified accounting help! read more

I recently moved to the LA area and had used H and R block where I previously lived. I set up an appointment for this office and couldn't be happier. Tom (Thomas Clark) was wonderful and went above and beyond to make sure that my taxes were filed as requested. He was very considerate and helpful. I highly recommend using him for your tax services! read more

I went to Block Advisors to get help filling my 1099. This was basically my first time doing it, so I didn't even know where to start. Julie Nani helped me along the process and was able to significantly lower my tax liability. She was incredibly patient with me and was able to answer all my questions. I am definitely going back and would recommend her to whoever asks. read more

JULIE NANI is the most helpful, generous, and kind accountant there is. She waited 3 HOURS on the phone with the IRS on hold with me just to help. This is my second experience coming to her for help. She helped me obtain my IRS Non-Filer Verification form in two ways. She was willing to try both ways to assure quality service and outcome. While waiting on the phone for the IRS, she also ordered pizzas for us and was very hospitable. I highly recommend Julie Nani as she will always do her best and her best IS the best there is. read more

I decided to file my taxes here due to the close proximity to my office and because it was recommended by a colleague. While the person who assisted me was professional and nice, I will never return and I wouldn't suggest filing taxes here. 1. Their cost varies way too much. I was charged $235 only to find out two other friends of mine only paid $50 and $85. When I asked about the price difference they told me it was due to me having a student loan form. I regret going here and cheating on my regular tax guy, who charges a flat fee of $100 and always does a great job. Also, I was ready to walk out when he (HR) told me $235 because I knew I was going to owe back in taxes and wanted to save the $135 towards that. HR's guy told me "oh, I can tell you're going to get a refund just by looking at these forms. You're not going to owe" so I decided to file with them. You can only imagine my annoyance when he tells me "you owe XX to state of CA, and XX to federal". I wish I wouldn't of fallen for his misleading confidence. Oh, I also stated my frustration to the manager of the branch (regarding price variations) and told her I was going to share my experience on yelp so others try to find a cheaper alternative (UCLA is nearby and I'm sure students with student loan forms may file here). She told me I shouldn't slander her business. FYI, sharing my personal experience is not slander. read more

Julie Nani us the best! I wouldn't trust anyone else to handle my taxes. She makes it so easy and stress free. I have been going to her for years. Love this woman Thanks Julie read more

First and foremost, THANK YOU SOOOO MUCH Julie Nani!!! We first met Julie last year to help us on our tax issues way back 2010 up to the current year. We told her situation and she was all ear and sympathetic. Julie made sure we were comfortable dealing with her. And she did it with much care and understanding. She assured us that she will help us get things straightened up and in order. She stayed late to wok on our taxes, reviewed it to make sure we get the best option when filing. She personally called and IRS & the State tax FTB and represented us so well, they gave us the best payment plan we could ever imagine. I am a very outspoken person and tell it as it is. If my wife & I did not get a less satisfactory experience, they will be the first one to know and make sure the whole world hears it too. But I also believe, if someone did a good job that I would let everyone know how well they did and would highly recommend that person or entity. And I would honestly say, Julie Neni went over & above our expectations. And I would highly recommend her to every friends I know. We liked her so much, I would even recommend her to people I don't like. ;-) Three (3) Thumbs-Up!! Great job Julie. And thanks again for your help. read more

I cannot recommend Julie Nani highly enough! She is incredibly kind, intelligent, efficient and and true professional. Julie had prepared several of my returns in the past; and last year, I made the mistake of going to the wrong HR Block location (further down on Westwood Blvd) thinking i had booked with her again, only to find out the woman there was NOT Julie, and lied to me saying that Julie wasn't with the company anymore. My experience there horrible, lengthy and way over priced. Thankfully I did my research and found Julie again. I had my appointment today and she did my complicated tax return in under 30 min, making it so that I owe $0, at a very fair price. I highly recommend Julie to everyone looking for a true tax professional. I hope she never leaves, as I will use her services for years to come! Thank you Julie! read more

Got help this year from Julie N. for my federal tax return. She came in early to accommodate my work schedule (thanks!). Kind and patient, as my return had many sections and was a bit of a pain. She got it done in no time. Happy with my service! Thanks Julie! read more

Well I don't agree with the reviews because Julie Nani is kind, professional, and very helpful. I have gone there for my annual taxes and never had an issue. We also had other issues and they were taken care of immediately. If u want a good experience call Julie. read more

My first time ever doing my taxes and JULIE NANI Is the most amazing person in the tax universe. She breaks everything down while keeping a fun and warm atmosphere. She makes the whole HR block not aversive. See Julie!!! read more

I had a simple, straightforward filing. Tom Clark was very helpful and gave me coupons for a discount. I came in expecting that I owe taxes, so I really appreciate Tom helping me in any way he can. Thanks! I will be referring others to your office. read more

Cannot recommend them to anyone. I set an appointment with Gordon to have both my corporate taxes and individual taxes filed in late February. It involved a 1031 exchange into multiple properties and was informed that it would not be a problem, as they can handle the most complicated taxes. A month goes by and Gordon had still not started working on the corporate return. Not to mention he literally never returns phone calls. You just need to keep calling him and hope that he picks up. I finally got through to him in the last week of March and he told me that he cannot complete the return due to some software issues. I then spoke to whom I presume was his manager , Linda. She reassured me that the issue would be resolved and that they would complete both my corporate tax return and my personal by April 15th. Then she goes into the dark and doesn't return phone calls. Finally 12 days before my taxes are due, I got a hold of Linda who explains that they cannot file my return. End of story. No recommendation on where to go, just a good luck. Don't use them. It's a very unprofessional office - one of the worst experiences I have had in professional services. read more

Went in to get my taxes amended from Julie Nani. She was very nice and didn't charge me for the service because it was only to add one additional return to my account. Julie told me that I was going to get a few hundred back from California. THEN I got a notice from the state of California saying that I owed $400. By this time, I was in Atlanta for the summer. When I went to another representative, she reached out to Julie to try to get her to pay for the mistake, and Julie won't return her calls. She is also not taking responsibility for her mistake. H&R Block won't pay for it unless Julie claims fault because it's an amendment. This is terrible customer service. I wouldn't go to Julie or this location, unless you want false hope about money you are getting back. I hope that Julie reads this and corrects this error, but until then, this bad review will remain on this page. read more

This "place of business" deserves my first review. I wish I had looked them up on yelp before booking my appointment online. Unfortunately for me, I opened yelp while sitting with Gordon as he tried to file my taxes. This place is absolutely TERRIBLE. If you have an appointment, cancel it. I have an extremely simple tax filing, all Gordon needed to do was enter my W-2 (no dependents, not self employed, ect). He never asked me questions to help increase my return and after 30 mins- which was mostly in part because he only types with one hand he charged me $250!!!! This should not be legal. Never again will I use H & R Block, I feel like I was just robbed. read more

Rude! And The guy Thomas is crazy for money. He ask for 195 to do the tax refund. And he said no one can do this new form. So stupid.

I thought Brian Milinsky was very helpful. He was fast and professional and didn't seem to have any judgments. He kept the number of forms I had to use to a minimum. I had a complicated year and have had a couple of bad experiences in the past few years with other people. He more than made up for that. I felt like I was in capable hands and highly recommend him. read more