1. Block Advisors

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    Highlands Ranch, CO

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    Block Advisors

    2.3 (4 reviews)
    Closed • 11:00 am - 4:00 pm
    Updated a few days ago

    Services - Block Advisors

    Audit and conflict resolution support

    Current year tax preparation and filing

    Past year(s) tax preparation and filing

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    6 years ago

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    8 years ago

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    Matthew P Schlanger CPA

    Matthew P Schlanger CPA

    (5 reviews)

    I would leave negative stars if I could. My husband and I had a 30-minute, new client meeting…read morescheduled with Matt today. His assistant, Katie emailed us the date, time, and place, which they confirmed. Matt didn't show up after 15 minutes, so I called and had to leave a message, and sent emails to Matt and Katie. I finally got a call from Katie who said Matt was involved in a traffic "incident" and was on his way. (He lives .6 miles from our meeting location.) I asked Katie what his ETA was, and she said she would text him and find out, but we never heard back from either of them. We waited another 30 minutes and left. Neither Matt nor Katie bothered to reach out after the fact. My first clue should have been when I tried calling Matt to ask about his services, but he never answered the phone or returned two messages. I reached out again with an email, which he answered. Unbelievably horrible customer service and communication, not to mention a huge waste of our time, and now we have to find someone else to do our taxes.

    My experience definitely could have been better. I was excited to see great reviews for this CPA…read moreand decided to meet with him. The office staff and Matthew were very responsive - in the beginning... But after I uploaded all my documents and personal info, soc security numbers, etc. (that I can no longer delete) to the portal, I never heard a word back. Despite numerous phone calls and emails to them. Very disappointing, and I'm now left hanging to do my deceased mother's taxes. Not an ideal customer experience.

    Block Advisors - taxservices - Updated October 2026

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