Bought my kitchen appliances, new queen bed and frame and was treated very well and have gone back…read moreand purchased a dresser. The service was great, had small dent in one appliance and was replaced within a reasonable time since it was Christmas.Ray took very good care of me and am 100% satisfied with my products and am in love with my samsung fridge and jenn air stove but am 110%satisfied with the customer service I received! Thanks Lynn and everyone else who helped me!

From the owner: Founded in 1976 in British Columbia, City Furniture started as a single family-run store with a…read moremission to provide high-quality home furnishings at competitive prices. Over the years, the company expanded its presence across Western Canada, growing into a trusted name for furniture, appliances, mattresses, and home décor.

This was larger with more diverse products than expected. in addition to the usual repurposed…read morebuilding materials, the showroom was filled with furniture, dishes, books, and christmas selections. The quality seemed on par and a good value.

From the owner: ReThink with ReStore…read more Habitat for Humanity ReStores are nonprofit home improvement stores and donation centers that sell new and gently used furniture, appliances, home decor, building materials and more to the public at a fraction of the retail price. Why Shop at a ReStore? Reduce waste by keeping reusable items out of landfills and promoting sustainable practices. Directly support our mission to build affordable homes for local families in need. One-of-a-kind items, from vintage pieces to rare finds. Unbeatable prices on high-quality items, helping you save money while still getting what you need for your home or garden. Our inventory is 100% donated by local and corporate business and by individuals like you. We ask for good to excellent quality items in all categories.

Went to Bylands on KLO to buy crusher dust and it was $64 @yd but $42 for 1/2 yd. The cashier has…read moreno idea why price is so high for 1/2 yd. They also won't sell less than 1/2 yd even if you are just a bit short of what you need. Went to Art Knapps and got 1/2 yd of the same product for $25 and if I need a bit more, bags are $7 each. Seems that Bylands is gouging customers.

This has become a self service Garden Centre. I asked where I could find a plant I was looking…read morefor. I got a hand pointing in a wide direction and that was it. Go look for the plant and 15 minutes later gave up. I had already spent 10 minutes looking for it on my own. They charge more but give less customer service. I bought the plant at a nursery where I could find it.

I was just blown away when I heard the way the boss was talking down to the yard boy on the fork…read morelift. We all have to start somewhere in life and seeing this really made me stop and remember all the horrible bosses I first had. For this reason I will not support this business, also I found their prices on some items to be way out of line! Be careful and price compare closely if you are to use rock world!

From the owner: Supply and install stone, fireplaces, pavers and retaining walls.read more

We chose Jordan because of past great experiences . Our last…read moreexperience was much different. Difficulty with the contract- they wanted credit checkes even though we paying CASH. Seriously just road blocks. The job was delayed and interfered with our travel plans. They finally came and the chief installer said he had a physio appointment and couldn't do the job. Due to an injury. Shouldn't Jordan send a replacement? We are all sleeping on couches now as we have completely uprooted our home for this. We demand someone come to do the work and they send a single old guy . He laughs when he sees the scope of work and says he can't do it. Finally after threats of litigation the send a crew who bang it all down in a day. HOWEVER...every stair has a gauge in the paint. 2 gauges where the drywall need to be repaired. Multiple other scratches- and one cracked wooden blind. In the contract it says on fine print that Jordan not responsible for any damages. I will never use this company again. I will not recommend this company to anyone. I will tell everyone possible about this TERRIBLE experience. Maria

Complaint Detail / Problem Complaint Type: Repair Issues…read moreProblem: On Jan 19, 2019 this year, we purchased a displayed dining table set (a table with 4 chairs) from Jordans interiors ltd. (store #717) located at #117 1788 Baron Road, Kelowna, BC. At the store where the dining set was displayed, had a runner across the table and a vase with flowers in the center. The delivery was made on Jan 25th between 12-3pm. When it arrived my husband noticed there were marks/scratches on the table top and the delivery man also marked it on the receipt confirmed that scratches/marks as the product arrived and not caused by the buyers. We notified the store, there staff Jeanette acknowledged the problem and agreed to send their repair man (named George) over to fix it for us at the cost of Jordan. George came about a month after the purchase due the both ours and his schedules. He looked at the marks/scratches and said he will return with tools to repair. We waited patiently but each time we follow up, it seems he can never schedule us in. We later on found out his wife was sick so we can appreciate his situation. However, we are well into May and 4 months had past. We received a call last Friday May 10, from Jordan's representative Jeanette, informing us that there company WILL NOT HONOR THERE PROMISED in covering the repair costs. This instruction is given by the Director. Our issues are: 1. if we knew about the scratch before the purchase then we may choose other alternative furniture in our selective list. 2. Jordan acknowledged the defect and agree to look after the repair costs 3. Four months after the purchased, the director reject the repair costs which was promised so long ago. (if it was against there company policy why not state it at the beginning of the purchase? All we wish is to have the table repaired as soon as possible as promised by Jordan's interior. Now, we are stuck with over $3300+ of the damaged goods which Jordan managed to disguise the flaws and sold it to us. Hope no other consumers in the future will have to go through the same experience like us. Buyers Beware and CHECK ALL YOUR GOODS well and thorough from Jordan.