They installed motorized outdoor patio shades and indoor electronic blinds. Connected to my Lutron…read moresystem so I can control them from anywhere. The patio blinds help keep my area warmer in the winter and cooler in the summer. Love it. Both of the jobs were outstanding and price was very reasonable. Chad was awesome. Would used them again in a heartbeat. 10/10

Chad at Durango Shade is so helpful. He is a very knowledgeable problem solver. I appreciate his…read morepatience and approachability.

We received prompt service, accurate diagnosis, and quick repairs at a reasonable price. They will…read morekeep us as loyal customers.

Well for two years the service was great until the Owner made a unilateral decision to make an…read moreunauthorized repair for almost 400 dollars. When I called for an apology and offered to split the cost with the Owner she rudely said she was terminating my service immediately. So unprofessional! I have never in 30 years of managing real estate encountered a contractor who would make unauthorized repairs above the agreed upon service without prior authorization from the Owner. Very disappointed that they did not call me first. Very disappointed that they were not willing to resolve the issue by apologizing, taking accountability, and attempting to come to an understanding on how to resolve the issue.

We had an awesome experience with this business. My wife and I were looking for coverings for two…read moretrapezoidal windows. Gene and his crew came up with a solution that was both attractive and functional. The color of our blinds is a perfect match to the window trim. Despite the irregular shape, these custom coverings fit perfectly. We couldn't be more pleased!

Before installation and our final payment this company seemed on top of things and service…read moreoriented. The owner seemed experienced and the office manager very thorough. Both of them were quick to return calls and answer questions. During installation there was one tiny issue. The installer called the owner in front of us and we were told that it was no problem and the owner would get back to us. He never did. Over the past 2 months we have followed up with the office manager twice and left one message on the owners cell. Neither of them have returned a call or followed up with us. It's like we are dealing with a completely different company now. I have no faith that they would help or support us with a warranty issue and I regret choosing them.

We bought a 2nd home in Ouray's Alpine Zone in 2018. It had been renovated w/ Interior Designer in…read moreDurango working w/ the Englands;we thought it might've been LINDA GRAMER. We decided 2Buy a new home & had a contract 2Sell the Ouray home in an 188-Acre Conservancy. We drove 2Another resort area instead of flying (due to CoVid). Our Sitter was living there & aware of noon appt for Inspector. Our Realtor would be there 2Let in Inspector. We'd driven 1100 miles when our Sitter called 2Say "a Designer arrived 2Meet w/ you an hour early." Actually, her appt was w/ PROSPECTIVE owner. Woman & her partner, an older male, were an hour early. My sitter texted that she felt uncomfortable, especially w/ the man in the house when she was trying 2Get ready 2Leave for a few hours w/ our dogs during inspection. I immediately called & said these were NOT my contacts & they needed 2Wait outside until my broker arrived at appt time. I told our middle-twenties Sitter 2Have the woman call me & called our broker 2Say no one was allowed in house without her present & she agreed. While I was speaking w/ broker,GRAMER did call but I couldn't answer. I did use the phone# 2Attempt 2Reach her. She didn't answer. I identified myself as the Owner on message & explained that no one was allowed in my home until our agent was on premise & this was too great a responsibility for our Sitter who was trying 2Get ready 2Leave at 12. I called our Sitter who said Linda & the man whom she felt was "creepy" were taking measurements. I asked Sitter 2Put the woman on the phone as my call went to voicemail. I again said that she was early & could not be in our home without our broker & it was 2Much responsibility for the Sitter who thought she was doing her employers, us, a favor. I imagined that was the end of the exchange. After the appt ended, I received a call that Mrs. GRAMER was rude to our broker but the new prospective owner was embarrassed & apologized for GRAMER's early arrival & the inconvenience it caused our Sitter.Again I thought that was the end of the exchange until 4 days later I received a call during our trip. Apparently, GRAMER had forgotten my Texas Cell number was associated w/ message for her 2Leave my rural lake house for an hour until my broker & her client were on premise for appt. There are only 24 homes allowed in Conservancy near Ouray; stranger are not welcome to the private lake/creek acreage. Linda reached me 2Say I'd called her business # & ask what I wanted. I explained that she'd previously spoken 2Me on Monday when I asked her 2Leave until my broker arrived. Linda told me how "unaccommodating" & rude my broker was not to immediately come 2Allow her to remain inside an hour early & to further blame my Sitter for not telling her at 1st 2Wait elsewhere. I said no, it was not our Sitter's fault but rather hers for arriving an hour early. LINDA said she didn't know how long it would take over Million Dollar Hwy/Red Mountain Pass even in summer. That is understandable & I told Linda so but told her if I had been home, getting ready for leaving in 1 hour for Inspection, I would NOT have let her in. GRAMER without acknowledging her fault for arriving an hour early, again said how our agent was not nice for telling her to leave until 12. I mentioned that we are not her only clients & she was w/ clients on Log Hill Mesa 40 mins away until 12. Linda said our Sitter should've handled things differently & I again said "We are not putting this on her when you arrived early without Jeff your Client.". Linda was taking ZERO responsibility for her actions & complaining about people we appointed in Colorado in 2019 2Take care of our property/animals. My sister in law (in room) was aghast that someone who was not even our designer would argue w/ me about our employee/broker. My husband was worried that our place was about 2Be robbed when Sitter called + texted that the older man seemed "creepy". GRAMER caused us, our Sitter & our broker discomfort/inconvenience that she will not acknowledge much less apologize for. 3rd time GRAMER said IF Sitter had done things differently, incident could've been avoided, again w/ no admission that she arrived way early 2Gain access 2Our home, I finally told her that older man w/ her not only made our Sitter uncomfortable but seemed "creepy". INDIGNANTLY, GRAMER said that was her "husband & HE HAS A Phd!" I wasn't trying 2Hurt her feelings but GRAMER is clueless about even blunt critiques of her behavior & lack of diplomacy/verbal skills dealing w/ someone who COULD have hired her. LINDA seems bitter & lacks basic people skills much less PR skills to deal w/ physicians, lawyers & business owners who'd need her services.What is UNFORGIVABLE about GRAMER of SCRIMSHAWS Interiors, is the 3rd time she complained about Sitter/broker & I said you aren't putting this on them, GRAMER HUNG UP ON ME! HANGING UP is so unprofessional, any of Linda's skills are overwhelmed by her unrepentant rudeness.BADFORM

Approximately two years ago we ordered roman shades for our living room. A couple weeks after…read moreLinda and husband installed them, we started to notice sun caused bleaching, even though we added sun protection for the shades. We asked them to come and look and they sent the shades to the manufacturer. The manufacturer said that there was no sun bleaching despite it being completely obvious to anyone. I asked for new shades and or my money back to which Linda at Scrimshaws wouldn't do. Disappointing since we spent a good deal of money on these defective shades. I had been happy with Scrimshaw's in the past but I won't be doing business with them again.