I'm a disabled blind patient of Imfinite Health Care. I've been with them for the last 3 to 4 years…read moreand can say honestly that they are running a five star program! Starting from the top DON Megan who just happened to stop by yesterday she's not only Director of nursing she's also a nurse who comes out to check on her clients the staff is wonderful all the way to candy in the office the intake nurse to my home health nurses and the therapy staff is awesome as well Stan is my therapist and has been for the last 2 1/2 years I went from not able to walk to walking with braces to walking with a walker and now can walk on my own! I highly recommend Imfinite Health Care to everyone and anyone if you have any questions feel free to ask!

From the owner: Skilled Nursing-IV Therapy-Wound Care-Physical Therapy-Occupational Therapy-Speech Therapy-Social…read moreWorker-Home Health Aide-Community Liaison Department Serving Seniors is Our Passion

Used this service for about six months. One in ten of their personnel are capable of providing…read morecare. Most of their care giver's are sit and watchers. The personnel they have, work to many hours. Very expensive for the limited assistance they provide. Owners are in it for the money, not to provide quality care. If this industry was better regulated, they might be required to provide better care. Use if you must, but keep in mind quality care is unlikely.

I arrive 10 minutes early for my interview. I get there and there's a sign to go to the back…read moreentrance. I go to the entrance and the door is locked. I knock and no answer. I then proceed to go to the front entrance and is directed to another door. It's locked as well. I call and the lady says that she had an intern with another client and to give her a minute to pull up. When she pulls up and back her SUV in I'm standing waiting patiently. She gets out of the vehicle doesn't even acknowledge me standing there and goes inside and lock the door. I then leave. I call when I get home and she hang the phone up in my face. This was very unprofessional and if you're looking for a job I would advise you go to another location. Cedar Hill location needs better service.

Staff work very hard to provide excellent care to all their clients. As an agency that provides…read moreskilled nursing, therapy and personal care attendants, Heritage is on top of staffing long term and last minute scheduling needs.

From the owner: We are Medicare Certified and offer skilled nursing and therapy service AND non-skilled in-home…read morecaregivers

My mother has been yelled at, no showed on, non consistent care, they make up completely fabricated…read morethings to refuse care, when their staff is this incompetent ones. The very first nurse that ever came out was so mean, I actually felt threatened in our own home, she answered the phone speaking so hateful to other patients, we kept trying to give them a chance but to be honest it just got worse. They will offer one time to come, then if you have a doc appointment they will not come around your schedule at all. However will state you refused the visit when it's your wound care doctor you are seeing. My mom has very bad wounds that will possibly have to be amputated soon... and this company has done nothing but make her wounds worse with the lack of care they have provided. They are required to give written notice and when I called to ask for that... I was yelled at by Shawna, and told to do her wound care myself... which I HAVE NOT EVER DONE, nor have I been educated by their company to do. We also never received any wound care supplies, I asked and begged nu to supply us with the correct wound care supplies and was refused constantly. I sure hope they have not been billing Medicare for supplies we are not receiving. I can not believe this is the way people are treating the elderly who are sick, and need care, at this company. I am beyond upset and have spoken to my attorney regarding this as they did not take the legal steps to drop my mothers care. If they drop your care, don't call and ask for anything cause they will just yell and hang up on, luckily I have that conversation recorded! If I could leave zero stars I would. I am her advocate; I'm all that she has... I can not imagine how she would be treated if I was not here. That is truly how bad, and unprofessional this company has treated my mother, we sat by and said nothing at first,.. but as soon as I started asking questions and requesting things they should legally be required to do... we were dropped! I sure hope for all their other patients sake they get it together and treat others a lot better than we were treated. I have no other way to express these things than on here since NO ONE WOULD LISTEN TO ME BUT JUST YELL when I called.