Unfortunately, your options are limited in Mt. Pleasant. I ordered a cab in spite of the reviews…read more Thought I was being clever by requesting the cab to come by 10 minutes before I actually needed to leave. The driver was still 40 minutes late. Once the driver picked me up, she got lost on our way to my destination- making me 10 more minutes late. I will say the driver was apologetic for being late. The receptionist on the phone was nice, but I don't think she has the capability to actually track the cars, so if you ask her for an update, all she can really say is "Yep, they're on their way". I wish there were more demand for rideshare services- it would be 100 times more reliable than Chippewa :(

I wish I could give this cab company negative stars. Me and my friend were dropped off at 4:30 at…read moreMcGuirk Arena from the Greyhound Bus. We called Chip Cabs to come pick us up. At 45 minutes we called and asked where they were. The receptionist said it was a new driver and he was at the hotel. Which is only a 2 minute drive from the arena so I said okay. Then 20 minutes later we called again she said he was a little further behind then she thought so he'd be there any second. 20 minutes later still no cab. When we called to cancel our cab because we called a different cab company they hung up and were very rude. Please never use this cab company I could've walked and been to my destination twice over in the 2 hours they took to NOT send me a cab driver.

On more than one occasion I've experienced not so great service from one driver in particular. I'm…read morenot sure what her name is but she's a little older and has red hair.. she's NEVER on time even when I schedule ahead of time. She rude when answering the phone, she pick ups to many fares at once. She also drives extremely slow when the weather is fine but when is snowing and super Icy she does 40 miles.. and has NO sense of direction whatsoever..

Called last night for a ride from downtown to an apartment building. The driver said 45 minutes…read moreafter an hour we called again and he said 10 minutes. After calling three times and waiting 2 hours we walked home. The driver was short and rude saying he was doing his best and would be there in ten minutes. Simalar situations have happened many times. This driver should be replaced.

This company has got to be the worse taxi company there is the owner is beyond rude the drivers are…read moreobviously liars and untrustworthy. I was told by dispatch my ride round trip would be $12 now after going and returning back to my home the driver tries charging $18 I tell her hold on they told me $12 over the phone she calls and after speaking with dispatch they tell her to charge the $12 because that is what they had told me over the phone well when she charged my card it declined it I tell her sorry let me call and check (which mind you I did before I called them and knew there was at least $18 on there I call it said I only have $5 so I tell her that I'll have to do a split payment because I didn't have enough on the card but Idoo have it just on 2 cards instead of one. Now I can only assume she was in a hurry to get to her next fair which probably paid more than mine she says "Don't worry I got it", I say "Are you sure because I have it just in two cards" again she says "No don't worry I got it, I have to get to my next fair. " I then tell her after that fair if she can come back by so I may pay her she then says ok and leaves. Now about 10 minds layer I get a call from the owner threatening me with theft saying that I better pay my fair in 30 mins or he's contacting the police as of I had ran out on my fair!! Now not only is he beyond ride and ignorant but he's threatening a woman over the phone acting like a real Telephone tough guy like most the ppl up in this state instead of calling and speaking like a professional business man because that's what a real business does no he calls and is beyond rude and nasty when I try to explain that I was going to pay it and his driver was the one who decided to leave without payment and offered to pay our fair he was too busy throwing around threats and speaking beyond ignorant but then expected me to speak to him like he had any sense no sir if you want respect and want to be spoken to properly and professionally than you too must do the same!!!! I will give you the same energy and respect as you do me the same goes for disrespect if you are gonna be speaking to me direspectfully then you will be spoken to in the same manner!!!! I will never use this company again and I'll make sure everyone i know won't either!!!! Now I told the owner to come with his driver so we could straighten everything out but instead he just sent his driver back because he wasn't man enough to come speak to me face to face because he knows he's beyond wrong and unprofessional, now after being told by dispatch to only charge me $12 because that was what I was told the driver still charged me $18 this company doesn't only have an owner who is beyond rude, ignorant, and unprofessional they are also thieves telling ppl one price on the phone then charging whatever they feel like it when they take their payment!!!

Did not feel safe with the guy who was driving the cab. Full of meanness, the conversation was not…read moreeven cool!