Great service and staff have gone out of their way to accommodate my needs on a number of…read moreoccasions. Keep up the good work guys

From the owner: We are specialists on Digital Imaging. Some of the services we offer are…read moreDigital Printing, Film processing, Passport photos, DVD transfer, Custom framing, Photo Gifts and Commercial Printing services

Great range of product. Miserable staff (but actually quite…read morecharming). Hardcore sales tactics "You are wrong, we are right. Seriously, forget what your professional photographer friend said about Canon, it's the Practika you need". Let you get hands-on with stuff, so you can see it working - which is a huge bonus. But, after all that, then you have the pricing. Good web sites beat John Lewis by around 30%. John Lewis beats most high street stores by around 10% - and often give a better warranty. Other high street stores are probably 10-20% cheaper than Spectrum. When you add it all up, the real cost of buying here is phenominal.

I popped in to this shop looking for some sound advice, only to be met with the most arrogant,…read morecondescending and snotty comments. I knew what I was after, and had done my research, yet all my comments and points were scoffed at. Another member of staff made some embarrassing attempt to salvage what was obviously a ridiculous display of customer service, but only served to make things worse by telling me a load of nonsense. I was asking about compact system cameras, and from my research believe some of the Sony ones to be the best. I was then told that they definitely wouldn't recommend these, they wouldn't tell me why though. I'd imagine it's because they don't sell them. And then, in the same "I know everything, you know nothing" tone as the first staff member, I was told that I had to buy Olympus, as they invented the system so must be the best. Absolute rubbish. Even when I asked about the Olympus brand out of curiosity, I had to prompt him to even give me some model numbers, but no offer to show me anything, either actual product or in a catalogue. Absolutely would not even think about going here again. I didn't even see what their prices were like, I couldn't care less. With such appalling customer service, it's a wonder how they do any trade at all. I guess they can easily prey on vulnerable customers, bombard them with jargon and information, until they give in and hand their cash over. Having run my own shop for several years, I know a thing or two about customer service...now, I'm not saying I'm any sort of customer service guru, but the fact that I walked out mid conversation says a lot. It's been a while since a retail experience has left me so disheartened. Seriously, this place is awful. For some proper, sound advice on cameras, I'd suggest heading to Camera World on Wells St in Fitzrovia, the place where I'll be heading to spend my money.

Extremely helpful staff! Nice and friendly! Particularly Yogi!!!…read moreToke the time to do what I needed without rushing at all Definitely recommend to anyone that needs a fast and excellent service

Passport photo I had taken there was rejected, I was told that my collar shouldn't have been that…read morehigh! Its a shame as the guy was friendly but didn't do his job I won't be back!

Who would have thought that one day it would become a novelty to have photographs developed …read more.. Every now and again a social media share just won't do the trick and a paper copy of your favourite selfie is required - in my case, when parental birthdays are looming. Snappy Snaps is one of the last truly useful shops left on Portobello Road and they print your photos while you wait. Staff are superfriendly and know what they are talking about. They also stock films for die-hard analogue photographers and offer all sorts of gift ideas.

Just one word ... Thanks !!!read more

Located virtually next door to the Savoy Hotel, is the London Camera Exchange in the Strand;…read morethis shop branch is just part of a nation-wide franchise, under the LCE Group and they have other branches up and down the UK, trading under the same name. The only thing, I like from this shop is the Think Tank camera bags. But I have strongly dislike the customer service from these people. You'd be better off shopping at Richard Caplan (Pall Mall), Classic Camera (Bloomsbury) Aperture Photographic (Fitzrovia), Calumet (Euston & Soho) and/or Fixation (Vauxhall)

Went here while on vacation, and I was very pleased. Robin gave an excellent consultation and I…read moreleft happy with a new piece of equipment. Yes, it cost more than ordering online or purchasing in the US, but I would have missed all those extra shots without my new 18-270 Tamron. :) Well worth it. Go check them out! Look at their used filters/lenses/etc because they have lots of stuff to choose from.

Photo development with a little sharing of life dreams added in there…read more Really nice salesperson helped me fill out my film developing envelope, let me know that getting a cd of the pictures would cost more later, and then ended the transaction with telling me her life dream is to go see Celine Dion in concert in Las Vegas (after discovering where Im from). A 35mm roll of color film plus cd was about 9 pounds. I might skip the cd next time and just scan the ones I want to post online later. But great experience there. I was there ages ago for passport photos. Easy peasy process that time too.

I went to get some passport photos for my kids from here as it's only place which does them…read morelocally. I managed to get my photos and they were provided in minutes which is good but I just wanted to raise a couple of issues. Firstly, I had to pay for 6 photos per person as this is the minimum number they provide. I only need 1 photo for my kids' passports and I dont need an additional 5 photos as they don't have any other forms of I.D. Normally the minimum number of photos is 4. Therefore there is a lack of flexibility and it's just an excuse to charge more in my mind. The second issue was the smell inside the shop. It wasn't pleasant and I couldn't wait to leave.

I live very close to Willesden Green Station and I use frequently this shop to print my photos and…read moresometimes create (using their help) a nice photo-gift. Their customer service is very friendly and they are always happy to see me and generally all the customers entering their shop. They have a range of photo services including ID & Passport photos. The last time I needed photos for my passport and just a couple of minutes after they had them ready. And the price they charged me for these photos was really good!!! If I was going to have them in the photo-shop next to my embassy they would have asked me the double price.