Great service and professional staff. I was out of town and has issues with my valve stem covers…read morenot coming off. ** Side note don't put aluminum fancy caps on your valve stems. They were able to get the other two off that I couldn't & replace them with plastic covers filled my tires to the proper pressure that was the issue. They had gone down overnight in the cold weather and at the end of the checkout. They told me there was no charge. They could've really stuck it to me since I was out of town and not a local. I would highly recommend this company to anyone in the area or passing through needing help.

After another company ghosted us, an angel named Marco came to our (me and my wife's) rescue when…read morethe tire in our U-Haul exploded all over the interstate. Even though it was 90+ degree heat with high humidity, Marco didn't complain or give attitude. Just got to work and got us back on the road. Seriously, Marco needs a raise and/or heavy recognition for his service. Thanks again!

Great customer service from Katie!!!! Thank you - chick to chick - I live in Florida and when I'm…read morein Crawfordsville, I always stop by and make sure my tires are ready to go for the trip when I return back home

Surb's is very quick to diagnose the problem on my vehicle. They are very knowledgeable and have…read moregreat customer service -- the owner called me personally to update me on their progress. We've used them for years now and they've been very reliable -- from repairs to oil changes to tires. They are priced competitively compared to other similar auto shops. They also have a good warranty on their work, specifically the tires and parts they replace.

We experienced a surprise flat tire before we were about to leave the Hampton Inn and Suites in…read moreCrawfordsville after checkout yesterday. A very kind woman who worked the hotel desk ran and got the hotel's heavy-duty compressor and filled our tire with air. She said that we could go just down the street to Neal Tire for the tire repair. Neal tire had a parking lot full of automobiles (waiting to be serviced?) and was experiencing a very busy day. The woman who managed the office assured us that they could fit us in for the flat tire fix. Sure enough, within an hour they had fixed our flat! We are so appreciative of this kind woman's compassion on us, and for the mechanic that performed the quick repair! We drove back to Chicago and experienced no further issue with the repaired tire. Thank you, Neal Tire folks, for your kindness to a couple of stranded visitors! Paul and Pam E. 8/7/26

Couldn't get a quote on the product I wanted because the arrogant representative at the counter…read more(don't care what his name is) just wanted to quote me what he wanted to sell me, the only option in stock today. I said I wanted a different option he didnt care. When i said I will go eslewhere he shrugged and said oh well. Terrible service counter presentation is always an indication of a terrible business . They used to be a good option but that was not is in my opinion. Went to their competition and got 3 quotes in 10 minutes with no hassle at all, thanks to Amber at Pomps Tire.

I ran over something in the road in the morning on my way to work Monday 12/12/11. After a quick…read moreexamination of my back tire, I drove it to R & T Tire & Auto-Tipton . I explained to Dave what happened and he said we are short handed today, but let's get your car in right now before we get really busy. My car was in fixed and out under 45 mins. Thank you! Thank you! Thank you! to Dave and the guys from R & T Tire & Auto-Tipton, you ROCK!

They are very busy but have been fairly responsive with an appointment, I would recommend this…read morebusiness

The staff were friendly and helpful. It's nice to find a place that actually cares about being…read moreprofessional, and making sure that you are taken care of. They have 100% earned a lifetime customer as far as I'm concerned. Outstanding job!!!!

Great service. Timely and always pleasant. Good quality and knowledgeable techs. Drop off service a…read moreplus

I had a tire blowout while moving up north. They didn't have the right size tire in stock but they…read morecalled around until they found someone who did. The staff was welcoming and helpful and helped reduce my stress being stranded in an unfamiliar place.

This Best-One of Indy location in Carmel provides outstanding service. I've taken my vehicles here…read morefor tires and front end alignments. The technicians always find and fix my issues no matter how elusive it is. The front desk staff are always friendly and helpful. I'm very impressed with the consistent outstanding results I receive and I'm even more satisfied with their prices. Give this place a shot and I'm sure you'll agree with me. Great service at a great price.

Those working the service counter are respectful of their customers. Responsive and helpful on…read morephone and in person. Waiting room leaves something to be desired, but they are good about estimating wait times or recommending drop off.

They are honest. I thought I needed new wheel bearings and they said they were good and didn't need…read moreto be changed. They have also helped me with random stuff for free sometimes.

I love the email updates! This is the ONLY way to mechanic! Who wants to listen to someone mumble…read morearound struts, compression, coils, and other odd terms? They quickly set me up to check out my suspension issue, had initially given me all the quotes on what they might attempt, alignment, diagnosis; next day I was surprised to find an entire email detailing their recommended work. The value is right between your basic good ole boy and a stealership. Fair enough, glad to have not only a highly recommended shop option but an enjoyable staff too. They're only missing a waiting room with weird sparkling water and Aldi beverages in a cooler!

Rothrock is the only place I will ever trust my vehicle going. When met with respect they go above…read moreand beyond to make sure your needs are met, the price is beyond fair and the quality is right. They pay extra attention to detail, explain what is going on with your vehicle and thoroughly address any questions or concerns you may have. A family well loved and respected by the community...they always make sure they go above and beyond for them and are a fantastic asset to the community.

A great group of people. I have utilized Rothrock Tire twice. I have interacted with them…read moremultiple times. Each time has been a very pleasant experience. Having moved multiple times for my military career (I have been around), they have gone above and beyond each time, like no other. I say thank you!!