I couldn't understand anything. Everything was in spanish and I didn't understand a word they saidread more

This is a high end consignment store. They are currently remodeling and will be reopening in April…read more2018.

This beautiful womens' clothing and accessories and shoe store is drool- worthy in my book. I've…read morebeen in this store (in Madrid and Barcelona) a hundred times but have never dared to try anything on, first, because of the price tag. Yup, it's pricey. Second reason might have more to do with me than with them. I was cut from a friendly cloth and I've worked retail for many years and so I'm critical of the cool and aloof customer service approach. It just bums me out, and sometimes it intimidates me enough so that I don't try on things that I might otherwise buy, if it fits me right, even if it's expensive, You just never know. And, seriously, iciness, in general, is not good for business- that's just common sense. Ok, I'm off my soapbox now. I'll continue with reason three for not trying on/purchasing at Hoss and that's because the clothes are so damn beautiful, delicate, original, chic, sophisticated. AgghHH!!! Sometimes it's just too much going in there because I want everything, it overwhelms, and you know that old saying "All dressed up and nowhere to go" ? That's me. Well, at least for the moment. However, people do get dressed up here more than in the States, in general, at least. People seem to take more pride in their appearance on this side of the pond. Hence, this classy store. The clothes are just stunning. You can find elegant party and cocktail dresses, wedding dresses, work wear, play wear, hip lounging and drinking wear. And, the shoes and the purses and jewelry and accessories.... please!! go in, it's all good. I had a very nice experience at the Fuencarral location this afternoon. The salesperson at the door said hello to me AND smiled. I almost fell over. This was a first for me at Hoss, and my immediate response was to grab the first thing I like and try it on. And she followed me to the dressing room and tended to my requests and gave me her opinion and it was all so beautiful. Really, it just flowed. And, to make matters even more magical- my size fit me- all the way around. Length too, even for my short little american legs. I'm not kidding! The price tag reflects the impeccable fit of the clothing in this store and that, for me, makes shopping most worthwhile. Of course, when the wallet permits.

I made a mistake of not bring a dress for a gala-like event that I had to attend... and this place…read morehad what I was looking for, in the right price range! I bought a beautiful creamy long dress that was recommended to me by a very attentive salesperson, who was not sales-y at all. Because I was looking for evening dresses, I only paid attention to what's upstairs... gorgeous fancy dresses!

Since then, when I visited Barcelona, I accidentally got acquainted with this brand and since then…read moreeither in Madrid or in any city in Spain I made purchases and in the online store, paying for delivery to New York 40 € but once again having ordered a suit, the delivery came from China for 40 € + 120 €, with a very badly damaged box, the store never answered me, why 80 € Chinese tourist tax + 40 € brokerage tax, to me? for a suit of 220 € they charge 160 € without even warning the client, refusing the box and not receiving the suit, the person responsible for the Instagram account assured me that they would still charge all the money for shipments from Spain and China, that is, I have to pay 160 € without receiving my purchase. Terrible service, absolutely unfair, disrespectful to customers.

Minimalist yet stylish. Well tailored clothing that stands up along all the other high-end…read moreboutiques in the Salamanca area, yet remains truly affordable and won't break your bank account. I think I spent two hours in this boutique trying on so many items because just when I thought I was done, I would peruse the racks one final round only to find MORE items to take home with me! This was definitely the best store I found during my shopping excursion in Spain. Did some major damage here but it was worth every Euro I spent!

My mom's wallet was stolen at this store. No one tried to help us- not even a cup of water to calm…read moreus down! The lady behind the checkout counter told us to look at the trash bins on the street for the wallet. It's very apparent that it wasn't the first time such an incident happened at this store. Believe it or not, 2 hours later, I found the wallet in a trash can located across the store. All of the cash was taken. We went back to talk to the manager. Instead of apologizing, he threatened us to keep our mouths shut. We strongly think he works together with these people. Avoid this store. Cos' management should take some immediate action.

This UK department store is so grand and opulent. There are like 5 floors of apparel for men, women…read moreand children. Although I didn't make a purchase I am sure a lot of people are buying if they are able to maintain such a large location in the heart of Barcelona. Prices are pretty reasonable and the store is trendy and appealing to the younger crowd.

Oh this place is amazing. The grand open architecture gives you a full view of all floors. Loved…read morethe business model of using recycled polyester for many of the items. Prices are so reasonable that many customers used large shopping carts for their bargain finds. The jeans were an excellent fit. I found some of the size run big so take advantage of the changing rooms before purchase ,"Probadores". I was also pleased to see many of the items were made in a variety of countries so I could be selective. Don't freak out when you see the 28 cashiers (and that was just on my floor) but it's indicative of just how popular this store has become. There is good traffic control for single item customers and those with the monster carts full of wares. Bring your passport or photo if you want to file for the VAT waiver.

I am addicted to this store. I am a glutton for punishment…read more I also really want to give it another star, because I think the clothes are very stylish, hip, beautiful, cute, fashion forward, etc....and the quality is better than most of the other women's clothing stores (at this price level) in Spain. The leather products: shoes, boots, purses, belts, accessories, are way cool. The quality is good, but not stellar. You will walk into the store and slowly but surely become overwhelmed by all of the eye candy. Then, you will start to sift around for your size and then you will happily make a b-line for the dressing room. You close the curtain, and that's when the trouble begins. You will try on that blouse or skirt or dress in the size that you've worn your entire adult life but are now realizing that the upper part of that blouse sleeve will start cutting off your circulation within a few minutes and that that waist cut is not going to go up any further than your thighs. It is very disappointing. You flash to the anorexic models on the Hakei website and catalogue, you are reminded of the hungry and unhappy looking girls who work there, and you will realize that the only way you will be able to fit properly into the vast majority of this brand's clothing line is if you cut back to eating half a sandwich and smoking a pack of cigarettes a day. Ok. I may be exaggerating some. In the past year, I've bought numerous pairs of shoes and boots, belts and some blouses. And I am happy with my purchases. But, it's a roll of the dice when it comes to the clothing, really. Unless you are built like a small boy, you are going to be let down many times. And unless you have money to burn, you will quickly realize that the quality does not match the price.

Mi novia de USA estuvo ayer. El peor trato que ha recibido nunca en un sitio. No entiendo cómo se…read morepuede ser tan desagradable cuando quieres vender. Nada recomendable, al menos hasta que cambien al personal. Además no hacen devoluciones de dinero, solo te dan crédito para volver a comprar algo.

Love this little gem of a store. Slightly Boho styles, amazing soft, breathable fabrics. The only…read morecomplain is - the sizes are limited, as this is a boutique, and if they sell out - you are out of luck. Check out the accessories and scarves in the back!

The personnel is not kind nor helpful. Mulaya should select or train the attendants better.read more

I would give this 5 stars if it wasn't for the unfriendliness and rudeness of the staff…read more The clothes are great with great prices - extremely reasonable, even inexpensive for the good quality. I ended buying g 3 beautiful scarves (4 euro each) as gifts and 2 sweaters ( 10 euros each) for me. As I had a lot of clothes in my arms to buy, and still wanted to look around, I asked the cashier if I could hold my clothes behind her counter while I looked around. She said no - no explanation and turned away. I told her but I was buying them but still wanted to look around, she just said no again in a very brusque manner. I actually went back to pick up another scarf, the next day and there was a different cashier. Not as callous but definitely unfriendly, no thank you nothing. What's up with the attitude in this store? Really too bad as the clothes are great