I want to start out by stating that if Victor even tried to communicate and work with me
during this mess that I wouldn't have felt the need to leave this review. I really wanted to have this be a decent review with a happy ending but enough time had passed and it doesn't seem like that's in the cards.
I hired Victor to take on my lawn remodel because of his knowledge, pricing, and timing to start. He came out and provided a detailed quote which was quite impressive given the other quotes that I received. I provided the required down payment and he started on the agreed upon date. Everything was going well until it wasn't. Victor and his helper spent about 3 hours tearing up the lawn and then left...for good...without any communication. The photo shows how the lawn was left. I tried numerous times and through a few channels to contact Victor for an update. I eventually got through to him that night and learned that he came across roots that he wasn't equipped to handle and decided that the job was too big for him to finish. His reason for disappearing had to do with a bad outcome on a previous job and so he tried to avoid the conflict. I tried to be very understanding and even sympathized with him since stuff happens and you never really know what you are getting into until after you get the top layer up. He mentioned his desire to return the entire deposit but I agreed that he should be able to keep some for rental equipment and labor for his helper (within reason). The next step was for Victor to calculate the cost and the we would agree on how much to refund. I was entirely open to losing some money on this but didn't expect to lose it all given the time spent on premise and state of disaster that my lawn was left in.
Unfortunately, that is the last time I heard from Victor. I have been unable to reach him and highly doubt that I will see a dime of the deposit. I had high hopes for his work and feel that I have been patient enough to hold out on leaving this bad review until all avenues have been exhausted. I don't think that communication is too much to ask for.
As such, I can not in good faith recommend this company or any other company that Victor owns (he apparently has a few different company names out there) for a lawn remodel. If you have a basic sod replacement and know that there are no tree roots or other obstructions then maybe you will have a good outcome. I feel that Victor has a lot of growing to do if he is going to be a successful business owner. read more