Ours was a need of regal large suite accommodations. I knew they could accommodate. All…read moreexpectations were met. Unconditionally. The Broadmoor is the ultimate in hotels worldwide. As the longest-running five-star five-diamond resort on the planet theirs is perfection refined over more than a century. Besides private residences, there is no better resort hotel experience in the United States. A literal small city unto its own campus that spans 5,000 acres, with 11 restaurants to choose from, great shopping, three pools, a perfect spa to indulge, it's own cañon and waterfalls, a collection of live owls and raptors, acclaimed golf and countless other activities, you could spend a month and still add to you or your family's agenda.

Pros: the pictures online do not do this place justice. Wow wow wow. We've had a wonderful time…read more The rooms are very soundproof. When I step into the hall, I can hear a baby crying. But when I'm in my room, I can't. The Wi-Fi is very fast. There's so much thought in detail that goes into everything. We left our bags with the valet in the front and they tagged every single item so they wouldn't get lost. And the tags are so well-made and so cute. In the room, there's more free luggage tags if you want them. There's chocolate in the room that were made on site. They have these adorable reusable water bottles. The scents to the toiletry products in the bathrooms were very pleasing. Everywhere we went people knew our name. Last night we ordered room service and I got the leek soup. I loved it. Cons: the price! On top of that, they add a service charge to nearly everything. We were feeling too tired and we canceled our restaurant reservations. Headroom service instead, and my husband did not like his burger. It was undercooked and underseasoned.

Wow! One of the most amazing places ever! The scenery from the Rocks Lounge is amazing. We sat at…read morethe Rocks Lounge outside watching the sunsets. Our server each night was Noma, who was delightful. Friendly. Approachable. We only had appetizers, but they were all great. I'm sure made better by the ambiance. Update: the coconut curry clams... AMAZING!!

Pros: remodeled rooms. My husband liked the shower. I liked the views. Bed was comfortable…read more Cons: We needed to extend check out by one hour. No matter who we spoke to, they wouldn't do it. We explained we just needed to shower and change after our bike tour, they wouldn't do it. Because of this, we will never come back here. the other guests here are chaotic. I was in the middle of checking in and a drunk woman interrupted us to claim her purse had been stolen. It wasn't. The guy had it at lost and found. Guests walking around talking loudly on speaker phone. the infinity pool gets so much hype, but it wasn't that amazing. And it says it's heated year round but the water still felt cold?

The hot springs were great, but the room that we rented was not set up as we would've expected…read more We did notify the front desk , but they stated that they didn't have anything to help us. Our patio had no screen door and we asked if we could have one installed. We were told that they didn't have one. We also had no cushions on our patio furniture. So instead of sitting on hard metal frames we grabbed our pillows from our bed to sit on. Kind of tacky for what we paid for the place. Besides our poorly prepared room the hot springs were nice. I will say that the front desk comped us 10% off of our bill.

On the afternoon of our second day we arrived back to our room to find the room unlocked…read more Housekeeping had left the door unlocked! I called down to the front desk, and the person there was obviously unsettled by that. She offered to tell housekeeping, but never offered an apology. The next day we left out the sign on the room door asking for "stay over service". We arrived back to find the room had not been refreshed. I called down and the person once again offered to tell housekeeping. I'm sorry, but if you call yourself a "resort" and charge nearly $300 per night, you darn well better provide exceptional service! Spend your dollars elsewhere and enjoy the hot springs at another location. We'll be checking out in the morning, and never check back in again! Can I rate zero stars?!?

We came up for a three night getaway as part of a promotional deal to view the Peak 8 Lodge…read more Ultimately we did end up buying with Peak 7 but I'll review based on our stay. We checked in around 8 pm. Got a very warm welcome from Kyle at check-in and from Graham at Concierge. Parking is easy and convenient. The room was amazing. We've stayed at places from hostels, to rundown roadside motels to five-star resorts and we'd have to say that our stay here was all around great. The restaurant was great for a last minute meal, but didn't have a ton of offerings nor did it have value priced meals. It also closes at 9 pm which isn't ideal if you tend to eat late. The facilities were all great. Had we not bought into the property, we would definitely return again for a quick getaway.

The staff were all very nice. The room smelled bad and had a view of a pile of bricks or something…read moreso we asked if we could just get out of our reservation and leave they offered another room and it was adequate not great but fine however it took an hour for them to find another room for us which is odd considering this is the slowest time of the year. They love dogs at this hotel great choice if you want to bring your dog however I just wanted a room that smells clean. They got me another room which was fine. Reason for the 2 stars instead of 3 is because the check out time at 10AM is a joke considering check in is at 4PM - What is up with these hotels creeping the check out earlier and earlier does anyone remember just a few years ago when it was standard that when you checked in at noon and checked out at noon yes they will let you check out at noon for an extra $50 what a rippoff! And watch out they will try and sell you a time share when you check in...

We came here for our honeymoon. We live locally so it was the perfect distance for a get away…read more First, the room was amazing. Very modern yet rustic with amazing views of the mountains. Our wedding ended later than planned but Dane and Anne Marie were pleasant, understanding, and accommodating to our circumstances. The breakfast is delicious with wonderful options. They provide vacation friendly entertainment offering books, games, a fire pit and DVDs. We will be back for a longer stay later this year. I highly recommend you visit for an exceptional experience.

This was an amazing experience. The property is beautiful, lots of natural wildlife, and the hosts…read moreare fantastic people! Each breakfast was delicious, and they really went out of their way to make us feel at home. We woke up to a beautiful view each morning & the jet tub in the room was just the icing on top!

Quick trip to the Colorado Springs location and enjoyed our day! Wasn't very busy, all the…read moreattractions were open and just overall pleasant time! The food at the snack bar and the waterpark was great however it did take a long time to prepare, and the ice cream shop was delectable! We went on a non-busy day so pricing was very reasonable too, but I understand it does get pricey! I wouldn't have been that happy if we paid what some of these folks actually pay. Wasn't a fan of the $20 parking fee however as with most regional attraction hotels, that's just a standard. Great time!

Our first visit to Great Wolf Lodge will definitely be our last. To be fair, the resort looks great…read moreand most of the staff are perfectly nice. However, the constant upcharging ruins the vacation vibe. You are nickel-and-dimed for absolutely everything, from overpriced meals to a steep $20 nightly parking fee. The worst part is their bizarre, locked soda fountain system. You have to scan your cup, which triggers a strict 20-second countdown to pour a limited number of ounces--with zero free refills. Even local amusement parks handle drink tracking more gracefully with annual cup designs. The stingy system feels completely out of touch with a premium family resort. Our stay on the 6th floor was highly uncomfortable due to excessive nighttime temperatures. Although maintenance attended to our room, the issue was barely resolved, and the room remained far too hot.During the service call, we overheard multiple radio dispatches indicating this was a building-wide issue rather than an isolated incident. An employee requested a central adjustment for either the floor or the entire lodge, but the technician confirmed that no such system control exists.Management needs to address these systemic HVAC limitations immediately. Additionally, elevator wait times were consistently excessive throughout our stay.

Stayed in Colorado Springs for about three days and this place was amazing. It's a beautiful resort…read morewith lots to look at and beautiful scenery. Our flight got delayed over eight hours, but luckily this resort allows you to check in until 2 AM. I forgot his name, but the concierge at the front desk was very nice and so accommodating both over the phone and when we met him in person when we were checking in. The place also has a really cool gem, which is a little bit of a walk down the way, but it is free for resort guests. I included a video of the gym, which is pretty legit and really cool. We ate at the restaurant where we were seated outside and the service was OK. Our server was very nice and understandably. It was very busy. However, the food was very good and worth the price.. not too expensive either. Would definitely stay here again.

We really enjoyed our stay at Cheyenne Mountain Resort and would definitely stay here again…read more The room was spacious, clean, and very comfortable. The king bed was one of the most comfortable hotel beds I've slept in, and we loved having a balcony overlooking the lake, golf course, and mountains. The room had plenty of storage, a nice workspace, and a large jetted soaking tub. The resort itself is beautiful, well-maintained, and pet friendly, which was a huge plus since we travel with our dog. One thing to know before you arrive: the guest rooms are not located in the main lobby building. We didn't realize this and brought all of our luggage inside to check in before noticing the sign. Fortunately, our building was right next door, and the employee who checked us in kindly offered to help carry our luggage since there are no elevators. That level of customer service was much appreciated. A couple of things kept this from being a 5-star stay. The shower is inside the oversized soaking tub, so you have to climb in and out every time you shower. It wasn't the most practical setup, especially for anyone with mobility concerns. The air conditioner was also fairly loud when it kicked on, although it kept the room nice and cool. There was plenty of convenient parking near our building, but I was disappointed that self-parking is an additional charge. Overall, this is a beautiful resort with comfortable rooms, stunning views, and friendly staff. If you don't mind the extra parking fee and the tub/shower setup, it's a great place to stay while visiting Colorado Springs.

Stayed at The Lodge for 5 days. The views were so gorgeous that I forgave Colorado for trying to…read morekill me with thin air and negative temperatures during my trip. Every morning felt like I was in a Bob Ross painting, except with more snow and zero happy little trees trying to gaslight me. Staff: super helpful and nice; and the concierge breakfast was solid, not Michelin-star fancy, but it had enough bacon and caffeine to trick my body into thinking it could still snowboard.

We absolutely loved staying at the Lodge at Breckenridge! It is so homey and comfortable. The rooms…read moreare beautiful! We had absolutely stunning views from both of our rooms. The hot tubs with the mountain views are absolutely amazing! The breakfast were above and beyond. We also had dinner in the restaurant a couple nights and the food was extremely good with great service! They are very dog friendly, which was wonderful. The staff are very accommodating and friendly. The only warning I will say is, they are also a wedding venue, so if you don't like loud music from the DJ, you might want to see if a wedding is scheduled during your time there. otherwise, this place is absolutely amazing and wonderful and we plan on coming back as soon as possible.

Wow, the staff here are either miserable or don't want business. I consider myself a reasonable…read moreperson with a lot of patience but I draw the line at employees screaming at staff and guests. The woman in front of me got yelled at by some tall pale guy with a bad receding hair line. He went into the room in the back to continue some kind of tie-raid about some man with a room issue. I've stayed here twice and both times the front desk has been absolutely insufferable. Four years ago it was largely the same. My wife and I didn't have a working desk fan and had no hot water but we did not report this to the front desk staff because of the staff there. Luckily a maintenance man named Greg got us sorted out. The rooms look nicer but the front desk is utterly useless. Avoid this place if you want good customer service

Great slope side location. Comfortable rooms, nice arcade/mini golf area. Various restaurants and…read morebars inside. There is also a free shuttle that you can easily book to get to and from different locations on Main Street, which is super helpful.