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    Black Swamp Equipment

    5.0 (1 review)
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    Services - Black Swamp Equipment

    Machine and tool rental

    Plumbing inspection

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    5 years ago

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    Kevin’s Plumbing, Heating & Air Conditioning

    Kevin’s Plumbing, Heating & Air Conditioning

    (2 reviews)

    Not pleased with the way Kevin's P&H (Schlatter's P&H) does business. They get you into a…read moreMaintenance plan but the cost is higher than if you just call them out for service. Then you don't get a paper bill, but something sent via a text message to you phone, but they email a list of what the tec did (checklist). I have to play with my cell phone to get a total for the bill, not easy for a senior citizen. Most likely won't call them again, as their membership only entitles you to a 5% discount on parts, which they take with them so you can't research how much they marked up the price. On a positive note the tec did roll up the hose after he was done washing out the condenser unit.

    Hired them to rough-in a toilet. They didn't check the rough-in dimensions and put it in the wrong…read moreplace. They would not come back the same day to fix it. Had to wait 3 days. When the guy was almost done fixing his screw-up, I checked on his progress and found him about to leave without fixing the first hole in the floor. I asked him what he was going to do about it and he stated that his boss said to leave it go since it would be under the toilet anyway. I stated that, it was not acceptable to leave a 3 inch diameter hole in my floor. He said he had no wood on his truck to fix the hole and would be back later in the day to fix it. He did show up later in the day but after he left, I was shocked to find that all he did was wedge the the original round wood plug back in the hole a lay the carpet piece back over it. He did not bother to seal the gaps or glue the carpet back. Both times the guy was here, he did not clean up his mess, left both of our back doors open, and did not let us know he was done or ask if we were satisfied with the job. The water line for the toilet was not installed straight. It come up through the floor crooked. Basically; shoddy workmanship and poor customer service. We should have listened to some of our friends who said not to hire them. We won't again!

    Black Swamp Equipment - homeandgarden - Updated May 2026

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