Visiting SD and looking for deals on ladies BH GOLD Jewelry. Bummed because I Didn't find my ring…read moresize. Came here specifically because of helpful reviews from others. Great customer service and found good deals on other jewelry. Would return next time I am in town.

Found FNP on my way back from Mammoth Site, checked out Rapid City FNP and it's a pleasant…read moresurprise. The store is clean, well arranged, staff are very attentive, smiling and make you feel right at home. Gary is a special concierge who knows his items and always willing to help and give you info that you're curious about. I left with a very nice 3 diamond ring, 2 watches and a bonus of a gray feather sill for my bunched hair. There are more gems in there just waiting for you to bring them home. Thank you, Gary and FNP!

I can not reccommend purchasing a firearm from this business, especially a pre-owned one due to…read morethere lack of a reasonable return policy.

I have had 2 clocks repaired and I am very satisfied. I would highly recommend!! They are…read morereasonable and efficient.

Went in to look for a firearm. Nice clean business operation. Got a great deal and the service…read morewas fast and friendly. Will definitely shop here again.

IMHO, this is the sort of operation that will take you for every dime you have. They are con…read moreartists IMHO, so make sure you take notes, and get EVERYTHING in writing, because their "word" is worthless! I had an item on layaway. I called and explained I had been hospitalized, resulting in a major surgery and it would be a month or more before I would be recovered enough to make the 1.5 hour drive each way. The man said "no worries, it will be here!" I came back to pick up my item about a month and a half after I called. The clerk said it was sold! No phone call or letter telling me they were going to sell it out from under me! Then he said, but it's ok, you have STORE CREDIT for the $100 cash you put down. I said I didn't want in store credit but he said there was no other option. I reluctantly picked out 80 some dollars worth of crap I didn't need. Then he rang me up. There was about $14 left over after tax. I said "I would like that in cash" (because there's nothing in the store you can buy for $14, and I wasn't going to spend anymore my money at this crooked place. ) Also, be aware you'll pay at least $100 more at PP on an item costing approximately $500. There's no such thing as a "good deal" there IMHO. They really aren't too bright. I used to buy high dollar items there whenever I was in RC, but I will NOT spend another dime there again, and I'll share my experience and opinion with everyone I care about, because I don't want them to end up victims.

Usually find a little something here. I like to find some of…read morethe Black Hills Gold or Sterling pieces. Today was able to get a neat Eagle ring that was $45. They sold it to me for $30. The staff here is friendly and always giving great deals that make me keep coming back. Plenty of stuff to look at, I recommend stopping here!

I've been doing business with them for several years now. I'm extremely disappointed by the lack of…read morecustomer service, integrity and no loyalty. I realize they are running a business. i had a loan with them 1 of many. I had been paying on for months. They know how hard i work to get them my payments. Last week I got Covid and I couldn't make my payment on time; they did not show any customer loyalty or try to even work with me or hold my stuff they put it out for sale. they know how important the things are to me. after all this time I will no longer be doing business with them

Definitely NOT the best choice, unless you like poor customer service. After spending close to $200…read moreon a mountain bike, was not allowed to use the restroom. Bike would not fit in the trunk of our car and they would only allow us to leave it for three hours to arrange for a friend to pick it up.

I purchase a classic ipod off of Ebay from this establishment. The ipod stopped working (the hard…read moredrive failed) after a two weeks. It is not repairable I asked for a return or exchange and this pawn shop refused.

If you are going to browse pawn shops in Rapid I think this one is the best. They always have an…read moreinteresting selection and are usually flexible with the prices. They usually have the cleaner merchandise as well.

don't go there to pawn insulting had honda 800 watt generator runs great in real good shape and…read moresaid only $40 when he has cheap ones for 400 wow what a rip off place try to take advantage of people in hard times

This is a nice jewelry shop when looking for Black Hills gold. They do tours as well, which looks…read morefun, but not something we were interested in. The selection was great and the two people helping us were very friendly and helpful.

My husband and I were visiting from Minot, ND and we decided on a whim to go into this store. I…read morehad been suffering from allergies and the store owner was so kind to offer a tissue. We asked her a few questions about the jewelry, and she provided information on the factory that we could tour and some of the processes.

Was there on 2/4/2025. Had them help me with connecting a pendant to a leather cord. It was a…read moresimple jump ring that was needed. They made it custom, and it took only 10 minutes. Service was quick and staff friendly, but they charged me a whopping $25! One star for OUTRAGEOUS price. Will NOT return for this reason.

Came in with a busted Black Hills gold ring and needed a rush job. They were very accommodating and…read moredid a great job and were very reasonably priced. Was not in the market for new jewelry but they seemed to have a great selection of beautiful and unique jewelry.

I returned defective earrings immediately after purchase by USPS with signed receipt of delivery…read moreand a tracking #. The Gold Digger repair service on Sturgis Road tried to say that the post office is lying and they didn't get the return package, but I have the tracking # with the store's signature to show delivery was released to the store. Wanda from Gold Diggers on phone there was rude and hung up on me when I said I have the store signature on USPS tracking. I still have no replacement after a month so I turned them into Better Business Bureau and USPS. Might have to take this to small claims court. Their lifetime warranty is worthless. Horrible service, unethical business, liars and thieves.

We make 2-3 trips to Rapid City a year. Gold shopping is a tradition and Gold Diggers is one of…read moreour regular stops. They carry most brands of Black Hills Gold. Quality is brand specific so know your gold when you buy.

The gentleman was very nice he was very accommodating they only have 10k jewelry. In rose and green…read moregold, that's the reason many prices seem reasonable ! He was nice !