Ordered basketball jerseys and was given a delivery timeline that wasn't met. It's now been 3+…read moreweeks past that date. I was told it wasn't their fault, even though I was the one left without uniforms for my team. A refund was issued, but that doesn't fix the inconvenience. Just be aware if timing matters.

I love yarn stores and this yarn store in the heart of downtown Richmond is fantastic!…read moreThe staff were amazing and greeted us right away! I was also given pattern help and yarn suggestions! There is a good assortment of all types of yarn from lace to sock to bulky! They are also a pottery studio so it was really awesome to see all of the pottery with the yarns! I can't wait to come back for more yarn!

We are so lucky to have a shop with such beautiful yarn here in Richmond. The staff are lovely,…read morehelpful and knowledgeable.

This place is amazing! The person that helps at the physical location is super nice, knowledgeable,…read moreand accommodating! I saw a review about someone emailing and never getting a response and it boils my blood because this place is seriously incredible. I came on Dec 23rd with a box of 12 fleeces and he didn't even flinch at the fact that I needed them next day. The prices are reasonable and the service is phenomenal. People like that reviewer are the ones that email once and then leave a bad review. I would recommend calling or going in -- you won't be disappointed. I got there at opening time on Christmas Eve and there were several people picking up so I know they were busy and yet, it all got done and the quality of the work was excellent. Highly, highly recommend and I am so grateful to have a place like this to get my company's attire done.

This place ROCKS when it comes to embroidery and heat sealed graphics! Very quick turnaround and…read moregreat work. Highly, highly recommend!!!

This is a wonderful quilt shop with many colorful quilt fabrics. I needed a sewing machine ankle…read moreand they had just the one my machine needed!! The folks there are very helpful.

Our third quilt shop visit of the day was also in Richmond: This time, we were on the northwest…read moreside of town in a small "house turned business". It looks really small from the outside, but it is one of those long buildings, so it has more room than you might expect. But make no mistake, the place is small compared to the big commercial fabric stores that most towns have. We parked out front and entered. This place is packed to the gills! Every square inch was loaded with fabric, or patterns, parts, accessories and in the back, they even sell vacuum cleaners! We worked our way around the store and my wife found some items she liked. I liked that even though the store is smaller, they had several folks working so that all the customers were being waited upon without delay. The staff were knowledgeable and friendly and made us feel welcome. As you might expect, the amount of fabric here isn't as large as some of the bigger quilt shops, but they do have a nice selection. If you are looking for a new quilt project, this place is definitely worth checking out. Review #3584

This place is amazing maybe one of the best customer service I've ever had in my life .when you…read morecall they answer really quick other places don't even respond sometimes but overall this place is amazing

It's Saturday. Posted hours say they open at 11. I drive over to their location with a big project…read moreonly to find a closed store - lights out, door locked. I called the phone number / I was told that TODAY they were opening at 11:30 instead. So they obviously lost my business. How can customers trust a business that doesn't even follow its own hours. They obviously don't care if customers are inconvenienced. Let's not support this business. They aren't here to support our community. Plenty of other more reliable options.

Typical Hobby Lobby as far as lay out and selection. Store was very clean and well organized even…read morewith being busy when we were there. I had a question to where something might be and the employee was friendly and knowledgeable. Bathrooms were clean and plenty of registers were open as we checked out. This Hobby Lobby was a winner!!!!!

My husband's favorite Ohio State 17x22 picture got knocked off the wall & broke the glass & frame…read more My son & I took it to this store & asked them to fix it. They were very helpful in the frames department & gave us some suggestions on new matting. We left the picture with them & an hour later, they said it was ready. My son paid the $77 for the new frame & glass plus new matting as a Christmas present for his Dad. We were pleased with the quality of the work & the speed of getting it done. I will definitely shop here again.