This was our first stop on our bike winery tour and I was unfortunately very disappointed.
We biked up the most stunning long road, surrounded by gorgeous green vineyards and I was so excited for what awaited us. We approached a gorgeous black barn and behind that a beautiful little courtyard. Upon seeing both we decided we would stay for a snack and a glass of wine after our tasting. Nope. That changed.
Let me preface this review by saying two things: 1) hawkes bay is wine country 2) hawkes bay is also bike country and boasts wine and cycle tours. Being in the latter category unfortunately did not provide us a very warm welcome.
When we entered the tasting room there was a group being catered to by one woman, and another young lady was standing behind the counter. Neither said hello to us, and shortly after our arrival the first group finished up and left. We waited - and waited. No one said hello, no one asked if we would like to do a tasting. It was a bit awkward honestly, but I am stubborn as and waited it out. Woman A cleaned up from the previous tasting, reorganized the cabinet, as woman B stood behind the counter puttering around and when we hadn't left yet one finally asked us "were you looking to do a tasting today?" Yup.
The wines themselves were delicious, with the rose standing out as a nice dry drinkable wine and the montepulciano high on my list to add to our cellar. As we were discussing what to purchase, the next person came in and we unfortunately did not receive any further service.
We went across to the store to see what options they had, where Woman A from the tasting room was behind the till. Again, she ignored us and didn't say a word.
Unfortunately due to this outstanding experience - the service gets 1 star. The wine and atmosphere I would give 4.
Hopefully our next visit is a bit more positive and memorable. read more