What excellent gents there are at Bizzell's. I dropped in for an unannounced visit a few days ago when my car was being a jerk, and Robin (the owner, who has worked there since he was a teenager in 1962) had a really decent look at the troublesome clutch, pointing out to me where he thought the issue could be. It was great to find out more about the car I'd been driving for seven years! I was more than confident about leaving my car overnight in Robin's capable hands.
He called back the next day to let me know that he'd had a good look at everything and he wasn't comfortable about fitting any replacement parts, because he wasn't confident that they'd fix the issue, and he didn't want to charge me for anything that may not have actually been a solution. He was genuine in explaining everything he'd looked at, and all the possible causes he'd crossed off the list after investigating. He recommended I take the car to a Mazda centre specifically, and despite labour and overnight holding, he didn't charge me a cent. What a bloody decent gentleman. read more