New owners sense the two 1 star reviews from years ago. Service was great, very friendly and helpful. Food was limited, but OK. Somethings have been upgraded. I would recommend supporting this local family business. read more

Worst customer service I have yet experienced. I cannot believe my boss advertises with this place! I will definitely advise him against it from now on. I am in awe that this place has survived this long. First time we have been in there and that is the last time we will go. Out dated and rude. I refuse to spend a dime there again. We attempted to pay for our lane before using it and were told rudely that we don't pay until after we were through then he turned his back on us. Couldn't get something to drink because she was too busy BSing to take our money. And basically let us know that she would get us one when she felt like it. Our friends were having a birthday party and were harassed from the time they got there. DONT WASTE YOUR MONEY! She will definitely ruin a good time. read more

Very poor customer service. Its a real bummer as there isn't much to do in Hamilton for kids. Its always the same two people working and they are always rude. We've given it several chances, we are done now. Would much rather travel into Missoula for bowling. If the management changes and the staff provided good service, this place could really take off :( read more

Awful establishment. The only reason I gave this place 1 star is because you have to choose at least one to submit your review. Not only is it outdated but so is the woman who owns it. She treats her customers poorly unless you are a select few of the people she likes. I went up and asked for another lane for my group and was immediately given attitude. I asked the guy working if they sold alcohol and he asked very rudely "are you even 21?" So I walked away and waited until the woman came back. When she returned I asked her the same question and her response was reasonable "Do you have id" and the guy goes "that's exactly what I said!" Also in a rude manner so I replied "I get that I look young but I have my id." And the woman who owns it said I had an attitude and needed to leave so I told her maybe she should treat her customers better and she said "don't tell me what I need to do because I own the place!" (Even though her customers are the only reason the business is staying afloat) all the while, another woman behind her kept saying "Jan Jan Jan.." as if she should quick talking while she's behind. All in all, my visit to this establishment was terrible and I will not be returning and I advise everyone thinking about coming here to just drive 45 minutes to Missoula and go to Westside Lanes because they have a friendly environment and employees; definitely worth the short drive. read more