Dr. Galloway is extremely knowledgeable and is very charismatic. He really "listens" and is very…read morethorough. He has helped me - and my husband so much! We saw a different podiatrist in town and we were really put off - we had to ask multiple times for him to work on my husband's toenails. We never went back. Dr. Galloway is the opposite! He does whatever he can to improve our feet and he follows through.

Sami Kratofil and Charity are always kind, caring and compassionate. They are sincere in their…read morecare for patients.

Three docs: Teresa Borino, Randy Stewart and Brett Heath. My wife and I regularly see Dr. Borino…read moreand have been seen by Dr. Stewart on occasion. We have no experience with Dr. Heath. Dr. Borino is a nice, very smart western woman, reared and educated in Wyoming and Montana. I think she is a super diagnostician. Am always amazed at how "up" she is on medications, trends and treatments. Her knowledge base is huge and I feel that I am getting the very best advise when I meet with her. Dr. Stewart has treated our youngest son, my wife and I. Being part of this practice he fills in for Dr. Borino and diagnosed my knee injury and referred me to the orthopedic surgeon. Their new office suite is larger and better than their former location and is still adjacent to Marcus Daly Hospital. Their billing is good, but their front desk people are pretty confused and not quite on the ball. My opinion. And please don't blow off this fine medical practice based on this. But just about every time I come in for an appointment they ask for my insurance cards, make a copy and treat me like a new patient. Pretty annoying. And when I check in, it takes awhile for them to find me on their computer system. Ugh! Yes, I mention the front office staff and operation each time I see Dr. Borino, but this is Montana and everyone is nice, so I don't hold out much hope in the personnel arena. They are good personable physicians who treat you like a neighbor.

I've had some of the best care of my life at Bitterroot hospital, from the ER to the infusion…read morecenter and just about everything in between. I've found 99% of the staff to be caring and thoughtful, and the office staff have been extremely helpful and quick. Special shout-out to all the ladies at the infusion center for always making my week feel like a spa day and for having my back while I'm there. You make a difference, and I appreciate you. I'm pretty sure I know all the ER doctors by now, and then some. A particular thank-you to Dr. Dodson for helping me work through a traumatic event in the safety of medical care during my visit on 8/17. He had also treated me at least once a couple of years earlier for an asthma attack. Although he probably didn't recognize me, I remembered his name. That familiarity helped me feel comfortable enough to bring what I was going through into the room. He didn't force anything on me, and that mattered. Although I was alert and awake, I was NOT okay. I had been strangled and punched in the temple two days earlier. The assailant had just been bailed out of jail that day. I was terrified. Humor and talking are how I manage myself under stress. My ER nurse probably needed earplugs after my panic attack because I couldn't stop talking. I was doing everything I could to get through the procedure before I completely lost my shit. There were also parts of that visit that needed to be better. One of the intake nurses had the care skills of a gnat. That interaction was a sharp departure from the care I've usually received here. With my treating ER nurse, there was one specific moment that could have been handled better. While she was pushing Benadryl, I told her to stop because my body felt weird. She continued until I raised my voice. Telling me it was making me sleepy did not address what I was saying. Please listen to patients about their own bodies. I'm 66 years old and capable of explaining my health and what I'm experiencing. Just because I couldn't immediately identify what was happening didn't mean I wasn't feeling it. What I understand now is that I was actively experiencing trauma. Being alert, awake, talking, or using humor did not mean I was okay. It meant I was managing myself the best I could. Girl, listen to your patients. I was raised by a nurse and grew up in hospitals. Need I say more? To the fabulous woman who came from X-ray--or whichever department--to take me for my CT scan: you were great. Thank you. Thank you also to the clinic for having a team ready for me. They were wonderful, and their trauma training showed. And bless the on-call therapist. She was calming, and she heard me. Given the Bitterroot's situation with DUIs and partner or family member assaults (PFMAs), I would suggest trauma training for everyone. I also need to raise this concern: I had been strangled and struck in the temple two days earlier, but no one performed an evidence kit to collect DNA or took photographs of my entire body. I had bruises--a lot of them, actually. That deserves attention. Lots to unpack here. I honestly appreciate the care I've received at this hospital. My gratitude and my concerns both belong in this review. Some parts of that particular visit fell short, while other people helped me through an incredibly frightening experience. And those infusion nurses? They make up for the shortcomings in spades for me. Thank you, ladies, for consistently making me feel cared for and supported.

worst hospital ever... misdiagnosed waited 25 minutes for someone to come and help pee never…read moreagain. This hospital doesn't help they just cover up... "just take a pill you'll be alright kind of thing. went to Missoula and went to St Patrick... Go there they fixed the issue Thanks Sts Patrick!!!!!!

If I could give the billing department a ZERO I would!!!…read more You cannot justify a 20 minute visit with a doctor & her handshake meeting worth $400. Not acceptable with any type of business. The 1-Star will go to the Doctors/Nurses Who are actually extremely nice but was very honest and said this is not the right practice for your "holistic way". You can see the doctors are frustrated with the systems and that they know that the companies they work for just want to get people in and out with PX and get their money they have no intention to ever work with anybody they just want to bill them for any little thing!

The staff here is always very friendly and helpful. The doctors take their time with you at every…read moreappointment. Today I almost fainted after lab work and they wheeled me into another room to lay down and got me a cold rag lol. It was embarrassing, but they were so nice and caring! I also take my son here and his doctor is great with him. Dr. Frandsen is really great! I highly recommend this facility.

I was a patient for years with Sapphire. They billed my insurance several times incorrectly with…read morequestionable procedure codes, where my insurance would not cover how they billed. They then charge me for the cash price for the appointment and will not rebill my insurance a different code nor work with a sliding fee scale. They also had me complete another physical several months after I had had one without explaining why, for a verification I asked for for a prior physical. Very shady billing practices.

I have been trying to get eXt. 251 Rebecca to work with me about my meds. She has refused to help…read more I will be going cold turkey without them and I will become sick...Sapphire is not handling this correctly, I will document my condition and if I get really sick, I will go to another place but I will file a complaint against Rebecca for not showing any regards for my well being. Alexandra Rossi And, I prefer to Not work with Lauren Fowler anymore. She is only in Alabama. I want someone I can see and touch.

This place was amazing for our initial consult. It was completely free to create a plan for my…read morekiddo, and the x-rays were free too! We were able to get scheduled for braces the same day! Super knowledgeable and on time! Don't drive to Missoula come here first!!

Carroll provided adequate, if not expensive, care when we lived in Hamilton. Unfortunately they…read morehave continued to bill us after leaving the area five months ago, even after we filed an insurance fraud claim. Beware of this company if you intend to move or make any changes to your care provider!

Dr. Dickamore is an extremely competent podiatrist. My husband and I have been patients for several…read moreyears and he is always kind, patient and clear on treatment options. Receptionist Allison is friendly and accommodating, a cheerful face to the practice.

Holy catfish! What a super day and super experience going under the knife of Dr. Behm. Heavy…read morekudos to him, his office staff, his physician assistant and the surgery department of Marcus Daly Hospital here in Hamilton, Montana. This was a very positive and excellent experience in all respects. WARM BLANKETS and lots of introductions and briefings along with getting IV fluids started and then into surgery itself. More introductions and now anti-biotic drip plus oxygen. I wanted to see the arthroscopic knee operation so opted for a spinal block rather than being knocked out on anesthesia. What an experience that I now have in-common with women who had epidurals during delivery of their children. The numbness was an absolute absence of feeling from the lower back down. Simply amazing. As a note, I have had continual and significant back pain as a souvenir of my Vietnam infantry combat tour and 20 year Army career and for the first time in over 40 years I felt no pain in the back. I really enjoyed those few hours without pain. After a lot of scrubbing and prep from a cast of supporting characters in the OR, Dr. Behm made the incisions and inserted a variety of "tools" or "probes" which cut away cartilage and sucked away the debris. He told me what he was doing and answered my questions as I watched the same color TV screen that he was watching. Absolutely fascinating and I felt nothing except for the shaking of the table as he moved my leg around to expose other areas of the knee joint for his repair work. In 45 minutes we were done and I went to recovery where more warm blankets were laid upon me and I awaited the return of much of the feeling to my legs. That was about an hour and then back to the pre-surgery room where I had to take in more fluids and void before I could be released. Mary the receptionist had cookies and the nursed brought juices while my wife and I, and passing nurses, chatted and waited. Finally the two liters of IV were successful and I was discharged. I have no concerns about the upcoming right knee operation and will opt for the spinal and TV again. Pretty neat experience.

I went in today to get my left knee checked out, it's been giving me pain since a bad ankle injury…read moreten years ago. I was thoroughly impressed with Dr. David Nolan. He got the backstory of the injury right away and he listened well and was a personable guy. Then he pulled out a knee model and showed me how a normal knee works and what roles the different tendons play, then showed what my knee was doing and explained what I can do to fix it before we decide on an MRI and a knee scope. Two thumbs up!