What an amazing place. My dogs were taken care of beyond my expectations. Highly recommend taking…read moreyour dogs there.

Dr. Harper is a fantastic vet. Compassionate , caring and extremely knowledgeable…read more He was our "go-to" vet when he was in Canton, and again when he was in Raybrook. We didn't mind the drive from Massena because we knew our pets were going to get the best care possible! Take you furry kids to Silver Birch Urgent Care!!!​

Unless your animal is on death's door, find another facility. And to be honest, if your pet was on…read moredeath's door, I am not sure you would get a call. Quote: "Silver Birch Veterinary Urgent Care provides same day availability for sick animals. Offering quality diagnostics and care without scheduling an appointment in advance." First, the website maintains a 'same day sick care' no-appointment lie yet the voicemail says walk ins are not accepted. WTF? So I called to make a same day appointment for my sick pet. I was put 'on the list' and instructed to wait for a return call to come in. Never received the return call. So I called back again. I was then told to call back the next day to be 'put on the list' again but tell them I was on the prior days list. Spread the word in case you are wondering how their business model works.

Cathy has always been good to Bella very thorough with her grooming. We love going there!read more

Friendly helpful staff. They have an array of gardening and pet supplies. I have an account there…read moreso I don't need to remember everything to stock up. They keep track and remember for me.

As previously stated, they're mostly a pet supply store and garden center…read more Their pet food prices are a bit high, but they do offer higher quality foods that are not available elsewhere in the area. The employees are always friendly and willing to help and offer suggestions.

Great family run outfitters. Kayaks, canoes, paddle boards all so close the Higley State Park. You…read morecan't beat it. If you can't pick them up they will deliver to you! Super nice staff and they remember you even if you only rented there once. Highly recommend to anyone in the area if you are looking for some outdoor water sports. Can't beat the prices or experience! Tell Clint I sent ya.

An amazing experience up here in the North Country. Everything was delivered on time. I look…read moreforward to coming back up next time. When you call, ask for Cat. Tell her Donny sent ya!!!

I'm very grateful for this 24/7 365 gym. Which is the only one in the area. The gym owner does a…read moregreat job at adding a wide variety of excellent Nautilus machines and even historical photos on the walls.

I can't speak to the Grooming as my dog never made it through the door. I made an appointment for…read morethis morning nearly 3 months ago because this groomer is so booked up. But last night my dog Who is a happy little 15 pounder and loved by all groomers, shut down and didn't wanna move. He has a history of a slip disc and sometimes it acts up and he shuts down and doesn't wanna move. That happened last night, so early this morning before my dog was up and about I called the groomer and left a message to let them know my dog wasn't up to it. I apologized for such late notice. Anyway when my dog awoke he was fine, clearly his condition has resolved. He's running around chasing the cats. So I called the groomer back over an hour before my appointment time this morning because I had not heard back and left a message that I would be there after all because my dog was fine. She immediately called me back and declined and told me I couldn't bring my dog in because she was not comfortable grooming him. I assured her he was fine now & the worst that could happen was the disc could slip again and he wouldn't feel well. She declined. Honestly, I was surprised, as dogs having slipped disc's are quite common. So I asked would she ever be comfortable Grooming him and she said no. So be warned, if your dog has a history of a slipped disc either don't tell this groomer or don't book your dog.

I have been a loyal customer for 5 years. I always arrived on time, payed a tip, and appreciated…read morethe staff. I didn't even complain when my dog came home with an injured leg and a $300 vet bill! I thought accidents happen! No big deal! Now, they will not groom my 15 year, old ten pound, dog because she moves around too much! They suggested sedating her! Mind you, they cut her hair in 90 minutes. She must have been a real handful to do it that quick! Have some patience with a deaf dog with cataracts! They treat older dogs like garbage, you should just throw them out and not take care of them in their opinion! Why would they want to have any compassion! They can get a new, younger dog for a customer and make more money! After all, my dog is a senior citizen so why bother! They say on their Facebook page they support older dogs! Complete BS!

They are amazing here. My 2 pugs and my 2 cats have all been there multiple times. They are caring…read moreand patient. Animals were treated well I felt and well looked after. Regular checkups. Teeth pulled. and Spay/neuter. we are from Canada and they charge substantially less even with the exchange rate. I met others in the waiting room who loved the place.

Just wanted to let you know my precious Yorkie Snickers died Friday evening after routine work at…read morethis clinic. I live in Canada currently for work and at the recommendation of my boss I took Snickers to this vet in Ogdensburg, NY Thursday for a routine teeth cleaning. They did blood work before they did the procedure and said everything was "beautiful" so they would proceed with putting him under anesthesia. They did the procedure and released him around 4:30 pm Thursday. They said everything went well and he didn't require any extractions in fact they told me his teeth were in such great shape that whatever I was doing to "keep doing it." They said he would be groggy from the anesthesia but would be back to his normal spunky self in 24-48 hours. His breathing was rapid and he sounded like he was snoring by the time we got home. I stayed home from work Friday to keep an eye on him and even called this vet to ask about his current state and held the phone up to Snickers so they could hear him but the person on the phone said it was normal so I went to my 4:00 pm gym appointment with my trainer. By the time I got back home Snickers was lying down on the bathroom rug, still breathing, but I noticed a little bloody vomit on the carpet. I scooped him up and took him to his primary vet here in Canada within 2 minutes of my house. He vomited what looked like bile on me and died in my arms in the 2 minutes it took to get there I contacted the after hours emergency at this clinic and someone called me back. All I got was a "sorry for your loss" so I made arrangements through the vet in Canada to have him cremated and his ashes returned to me. I spent $286 for what was supposed to be a "routine" dental cleaning....now I had to spend an additional $350 the next day to cremate him. I returned to this vet clinic today (Saturday) to request my money back but all I got was "sorry, no management on site to discuss this with you....come back Monday." Obviously I was extremely upset and very emotional. Snickers was everything to me. He was only 9 years and 5 months old and was in perfect health when we walked in on Thursday....the cleaning was supposed to be routine. They asked me to leave and I refused so they called the Sheriff on me. I am beyond heartbroken. Between May 2017-November 2017 I lost my younger brother, stepfather and uncle. Now not even three weeks after returning to Canada from my home in Virginia where I underwent three major surgeries that Snickers saw me through I have lost my very best friend and I'm supposed to be okay with an answer of "well that's the risk of anesthesia-that's why we have you sign the paperwork" from some doctor at this clinic. This is unacceptable. If his teeth were in such great condition why not just examine him and tell me from the outset the cleaning isn't needed? So if you are reading this review please save yourself the pain and risk of loss and just don't do it. Clearly someone at this clinic does not understand the correct amount of anesthesia to safely administer to a 7 pound Yorkie in excellent health. Oh and if your dog dies after a procedure at their clinic keep in mind they will want the body to do a necropsy to determine cause of death if you are requesting a refund for a routine procedure. The after hours person who called me failed to mention that which is why I chose not to hang on to my dog's dead body for three days and opted to have him cremated as likely any loving pet parent would do. If there was an option to give this clinic ZERO stars I absolutely would. Taking him to this clinic for a "routine" procedure will forever be the biggest regret of my life!