Friendly people and trustworthy. I brought grandsons Nintendo in to be repaired and they could have…read moresaid it needed this or that , becoming pretty pricey but they didn't do that. All it needed was a charger cord !

A family member recommended here, and I'll never deal with Best Buy or Geek Squad again! After the…read morefree diagnosis determined my mother board had crashed a 2nd time in 3.5 years, Amy was very patient and helpful in every way - from helping select a rebuilt system in their store through set-up, and even needing to bring the tower back for fixing a Microsoft error. The system purchased was very reasonable, and ongoing accessories and services no charge for getting set-up as needed. I very highly recommend this place!

If you're looking for anything electronic, don't go here. You have to read the description to see…read morethis is a misnomer and is not at this location.

Very nice and friendly staff. Well organized and clean. They have a good selection of electronic…read morecomponents for electronics projects. They used to have a good selection of shortwave and radios but right now the selection is a bit limited I've noticed this in many of the radioshacks in the area. This could be because the demand for such items isn't what it used to be. I do miss the day when Radio shack used to have more shortwave and multi band radios and things for the radio geek.

I love the computer I purchased from them and they copied everything from my old laptop. I had put…read moreoff getting a new computer because it is usually such a hassle. This time was great! Everything was ready to go when I got home. I had an issue today and within 5 minutes of walking in the door they had fixed it! Really nice to have a computer shop you can trust!

I came to this business before and the service was just OK. This time my experience was just…read morehorrible. I came for repairs like last time and right off the gal that took my information was half asleep and uninterested. I guess she took my concerns down so I figured I'd continue and see how it goes, a mistake that was. The following week the tech, who "worked" on my laptops, contacted me by phone and he proceed to lecture me about my laptops being too old and he strongly recommended I not connect to the internet with them. He kept on about it through out the call, even though it was not was i was wanting or asking help on, I needed physical repairs on two of them. He spoke like he was an expert but said he couldn't fix them. It seemed like he was pushing me to purchase new laptops they sell as mine were too far gone. He charged me $50 a piece and all i got was a fixed pin in the charging port of one. I was a bit upset about this conversation but figured i could read his notes on my invoice for better understanding as I was at work when he called. I asked him to put what he did on the invoice and I would come and get the laptops soon. When I arrived I paid the $150 for the "repairs" and took the receipt. On my way home i reviewed the invoice and got even more upset. The tech pretty much gave me another similar lecture about the computers being too old, "20 years old" which was a complete lie. He did not document what he did and didn't even put the right customer's account information on the invoice like my name and address. It was under someone else. I was so upset that they didn't do much of anything I called them when I got home. I called their store and briefly spoke with the tech as he picked up the phone, I demanded to speak with the owner and the tech supposedly forwarded my message to the owner (Chad) as Chad wasn't available at the moment. Over the next week I attempted to contact Chad but could only leave messages with the tech. Chad would take his time and call me back when I was not available. We played a little phone tag but I discontinued my efforts to get satisfaction when Chad continued to call me at times when I was at work and I requested for him to call me afterwards. He didn't and he made no additional efforts to address my concerns. This was a bad experience. Watch these guys if you have repairs that are needed as they'll take your money and its a real possibility they'll rip you off, as that is completely how i feel. I will not go back as I had my laptops repaired elsewhere in town. BEWARE!

I'd bought a pair of Quest 3 Headsets and they came with $150 in Best Buy Gift Certificates. I…read morespent a week trying to find app/content that my wife and I could do together, primarily interested in vacation destination type of content. Couldn't find anything that met our criteria and returned the headsets (only 1 had been opened). We were refunded the amount I paid minus the $150, and kept the gift certificates. Next time there's even a chance of a return, I'll be going to Amazon, they don't pull those stunts. I don't go to Best Buy often, and the only thing that kept them from getting 1 Star was the people working there, they were gracious, polite, and apologetic. This experience did NOTHING to get me away from Amazon.

Jonathan greeted me as soon as I walked in the door. I had a general idea of what I needed, so I…read moreasked if there was someone in the computer department--I didn't want to waste any time. He let me know someone was available to help. When I got to the computer area, the associate there was with another customer, but in no time at all Jonathan stepped in and said he could help. He quickly understood what I needed, wasn't pushy at all, and clearly explained the products and the best deals for my situation. He made the whole process fast and easy and got me in and out exactly the way I wanted. Great customer service.

From 05-04-22:…read more CONMAN or Just INCOMPETENT??? He charged me $50 to recover all the data from my nephew's damaged computer, but all he recovered was over 3,000 photos and a few other files from who knows where (most likely from someone else's computer)!!! He said that all these files came from my nephew's computer, but I have proof that every file he put on my external hard drive did not come from my nephew's computer!!! I asked for a full refund, and he said he provided a service, but in reality, he either intentionally put someone else's files on my hard drive or just flat-out messed up and refuses to admit it!!! Now, it looks like my only option is to either spend a bunch of money to sue him or just let him get away with it!!!

From the owner: PC Repair, Virus Removal, Data Recovery, New Custom built systemsread more

I took an old Dell PC in yesterday because it was slower than molasses in the winter time. It was…read moreready today with RAM added and some annoying stuff removed that had sneaked in. Randy also had some online game suggestions for seniors. Kudos!

From the owner: Celebrating our 14th year of business providing computer sales and service for home, business,…read moreeducational and government customers throughout Southwest Missouri and the four-state area. We provide a full range of tech services from computer, smartphone and tablet repairs to networking and data recovery. We also offer offsite backup services through our partnership with Mozy Pro. Our store is also the home of Game Over Games, a fully stocked video game exchange with hundreds of titles available. We pride ourselves on quality used games and consoles and pay more for your games and gear than anyone around. We pay cash or store credit for video games, consoles, gaming gear and electronics. We also repair video games, DVDs, CDs and video game consoles. Visit us online at: HomeComputerRepairOnline.com

My computer was down and I seen there van in Bella Vista. Called the number and was invited to…read morebring my computer in. Since I lived in Rogers, he fixed it on the spot. Reasonably priced, great work. The next I got seriously hacked. I had to leave it that day. It took him six hours to get the job done. Worked like new, he also installed a free antivirus. I will keep coming from Rogers to Elk River Computer for my repairs.

Fast, cheap, and friendly. An employee talked and helped out a lot,read more