The doctors and nursing staff at Southern Illinois OB/GYN Associates in Southern Illinois are both…read moreprofessional and caring. If a patient has a question or is not satisified with a procedure, or something, the staff and doctors strive very diligently to correct any misunderstanding. These occurrences, if any, are corrected immediately and professionally. The office works with a patinet in paying their bill and they are very cordial in doing so. Sharon Humm Southern Illinois Resident

Doctor Bill has been my endodontist for more years than I have had teeth! Not really, but close. He…read morehas performed several root canal procedures on my and I have never had any discomfort during or after the work. And he has the best staff around!

In short: His offices are outdated, unprofessional and dirty. He missed a canal in my tooth and…read morecaused more infection to spread. Entire story: I saw Dr. Todd for a re-treatment of a root canal. Not only did he not get back to me after the procedure when I was in immense amount of pain (I had to seek another doctor to prescribe me the right kind of antibiotics) but he MISSED A CANAL in my tooth and now I have to have the procedure done ALL OVER AGAIN. When I asked his offices to email my files to my new doctor, they said they couldn't email files because he does everything on film. His equipment is outdated. I am in the process of paying for the procedure AGAIN with a different doctor because he messed up so badly. I tried to call him to talk about this issue after the fact and it took him 3 weeks to get back to me. He wouldn't discuss it for more than a few minutes before hanging up. AVOID THIS QUACK!

Wonderful family physician. Kind and caring and knows what he's doing. Staff is great also. The…read morePA, Colleen is great as well. I highly recommend this practice. Another physician recommended him 18 years ago and I've been a patient ever since. I also moved my family's care to him.

Came in for knee pain. All went well until examined by Carolyn Osborn, MSN RN, BC…read more This nurse was one of the most unprofessional Nurses I have seen. It was requested that I bend my knee and when I tried to do this there were a lot of pain involved in making the movements. The nurse started in with what I perceived as a attitude that I was wasting the nurses time. Then the nurse proceeded to role her eyes and treat me as though I was inconveniencing her. I had X-Ray and received some medicine. My belief is that Nurses are God sent and maybe she had a bad. Perhaps she may like to find a different profession if she doesn't want to deal with patients.

had another appt. this morning. I always choose early appt. in the hope that how late can you be…read morefor your first or second appt. of the day. the answer to that question never ceases to amaze me. I left once again without seeing a doctor because my day is busy and I will not sit around twiddling my thumbs

Dr. Crabtree is AMAZING and I wouldn't go anywhere else! However, some of her staff (just one…read morereally) make me feel like I am a bother and they are put out. They are cold and act as though they have better things to do. With saying that, I won't change doctors because that is how good the care she gives. I will just have to deal with it until someone leaves.

I have been going to them for many years and have always been very happy. Dr. Jacobs is very…read morethorough and willing to spend time with each patient, willing to discuss and explain any concerns. In the past, I have tried buying my glasses at other places, but was not totally happy. Most recently, I bought regular glasses and sunglasses from Jacobs and Crabtree and was very happy. Tracy, who is the person who helped me try on and select different frames, is extremely knowledgeable and helpful. She even printed out photos of some possible frames from the Internet for me to consider. Her suggestions regarding lenses and coatings were right on. I couldn't be happier.