This is a terrible company and I would not recommend it! I contacted them and they came out, looked…read moreat repairs needed and said will return in 5 days to do work. That was a month ago. I would NOT recommend this company for anything.

Excellent service! Came right to me, cut the glass to fit, and fixed my window quick! Good price…read moreand I am happy! This is the second time I used this company... They are the ones to call if u need the job done right! (-;

I tried M and A Windows. They came out measured, took pictures, gave me a quote, I was impressed. I…read morewas told to wait for a second measurement to be done. While waiting I decided to stop by the office (7/10/18) to see their product & ask a couple of questions, like what is PGT & low E, some big guy came from back of the warehouse & stood behind me while Aaron (nice young man) explained. Aaron gave me a 2nd quote on low-E, I left and to this date I've never received that call. I don't know what the problem is. Could it be that I 'm a female or a person that ask to many questions or I would hate to think because I'm a person of color‍

So I bought an old house, my old house needed better protection from hurricanes. I made the final…read morechoice and got a PACE loan for it. I shopped around and talked to many many companies from the Home Depot (Expensive) to the "builders grade" manufacturers in Hialeah (cheapest). Some of them were very good, others were pretty much scammers. I even visited the But I wanted PGT windows, or something similar (CGI). I was set to go with another company (almost signed), until another vendor suggested I talk to Jim from M&A. I had talked to about 7 different companies, so I figured one more woulnt hurt. Jim came by the next day, measured and in his own words "played HGTV". I let him go crazy and pick the windows as if they were for his own house. I'm glad I did... he chose LOW-E for the rear, tinted for the front... etc.. His quote was in line or cheaper than all competitors (except Hialeah) but I wanted PGT. He had the best price for PGT. My windows were delayed, they were supposed to be installed in December but were installed in January. They didn't call me until late which was a bit annoying, but I was ok with it (it was December after all). However once my windows arrived it was amazing... one of the best crews of workers I have ever seen came to my house and did their job (led by a gentlemen named Geo). IT took almost a week to install the 15 windows and 3 doors. Everything was ready. They cleaned up after themselves every day, worked in an organized fashion and took care of my wood floors. They passed the inspection on the first try. They made a mistake with the front door and they owned up to it and fixed it no problem. I could not ask for better service: Jim, Angie, Geo.. thank you. I am one happy customer!

I received a few quotes for specific hurricane shutters and I was impressed from the first…read moreinteraction. They were professional and prices were competitive. I chose them as a small family owned company and wasn't disappointed. Note* this is a smaller family owned company so it took a bit longer than anticipated but that was not a concern for us, as all aspects were excellent. I recommend Juan and Carlos BMC for your hurricane shutter needs.

I would not recommend this company. I was charged $7000 to replace 4 small windows and a sliding…read moreglass door. They sent a couple of guys to install the windows and had to wait 10 months for the sliding door to come in from the manufacturer. However the guys they sent were very unprofessional. When the sliding door finally came, they sent two different guys to install it and they had no idea what they were doing. They took over 10 hours to install. The guys was reading instructions on what to do. They had to call a more experienced guy to come in and make adjustments. Then they damaged my vertical blinds and the owner didn't even offer to replace them. Instead he was suggesting how they should be installed when I replace them. Well after everything, and a year goes by, we had some wind and rain. I found water inside the door. I called them up and told Carlos the owner about it, and his 1st question was how long has it been? Because you only get 1 year. I told him its been 1 year and 1 month. He set an appointment with me to come look at why the water was coming in and never showed up and never even called me. There are lots of other companies that do this and dont send third party contractors that don't know what they are doing. My neighbor hired a different company and has two times the amount of windows my apartment has and that company came in with 4 guys and completed everything in a half of day. Not to mention the guys this company sent left a mess out in the hallway of the apartments. Carlos saw the mess and asked me if that was left there by his guys and i told him yes. He didn't even offer to clean it up or to send his guys back out to clean it up. Instead i had to go out there with a bucket of water and soap and a scrub broom to clean it all up. They are not worth the trouble and unprofessionalism no repair or replacement of damaged vertical blinds, no show on appointment when he was supposed to come look at why water is coming through the sliding door. The company that replaced my neighbors windows not only did everything in a half of day, they left everything clean and you would never know they were even there. Save yourself the hassle. I went through this bad experience and decided to post this review so that YOU don't have to go through it. I hope this helps in making a better decision that i made.

Won't finish the job! They don't follow through to finish and pass the inspection in my parents…read moreapartment. And very difficult to get in touch with in order to move forward with it. I do not recommend.

Quick and mostly efficient. One service tech installed my locks and backwards however, the owner…read morecame to fix a storm so problem solved how off to the team

They are very prompt, reliable, and professional. When they installed our door they came at the…read moreexact time as expected, did a beautiful job, and cleaned up as if no construction had happened. We are very pleased with their services and highly recommend them!

This is a great company that installed a beautiful new hurricane impact front door. The quality of…read morethe work done was great and the customer service was always attentive.

I couldn't be more frustrated with a company and would advise you to avoid USA windows and doors!…read moreThey are extremely deceitful. Let me start with day 1. Through a translator I was told my window and door installation would take two days. They started my project on March 10 and continued work through March 25. They failed the first inspection and as of now I'm waiting for a second inspection. I needed a translator because none of the six crew members I dealt with spoke English. It makes it very hard to ask questions about a major project being done to your home. They tell you they'll handle everything with your HOA. On the first day they threw the old windows out the opening down 4 floor into a neighbors backyard breaking the glass. They stayed past the 5 pm HOA work deadline and never cleaned the walkway me and my neighbors use. All 3 of these things are against the HOA rules they were given by the property manager. Board members threatened to fine me. Luckily the property manager blamed the company for NOT following guidelines set out for them. I called USA Doors and Windows to make sure the crew would clean up after itself. They told me they informed the crew. Day 2 screws, nails and a complete mess was left behind on the common walkway leaving me to clean so I would avoid fines. They move your furniture out of their way and claim they'll clean and move it back. I ended up cleaning and moving it back. They do a half ass job of covering your furniture so a laptop was destroyed and all I got from the company was oh too bad. Concrete was left to dry on my bathroom wall and shower door. They don't bring any cleaning supplies, not even rags to use for the calking. I ended up supplying rags, broom and a dust pan. My dust pan disappeared. They'll tell you it's zero percent financing which starts the day the job is complete. Then they told the finance company the job was done on March 9, the day BEFORE the work began. They use pressure tactics during the sales call. I was waiting until I got several estimates before signing with the first company to walk in which was them. After the salesman left I got a call claiming the company president wanted to meet with me. I scheduled that after I got my other estimates. I was able to get him to reduce the price by $8,000 from the original estimate. That should've been a red flag. When I called the so-called president to complain about the mess they left me and all of the problems he said he would get back with me but never did. I called the company to complain and gave the name of the so-called president who turned out to be just another salesman and not the company president. Do not trust anything they tell you.

I had a broken window; the window apparatus was broken and repair. I called over 10 companies in…read moreMiami to get my window fixed. I was told "We don't do that, but we sell windows and all doors." I was so happy when I found USA Doors. Thy sent out a repair man to see what needed to be done. Miguel came and assessed my window problem. He was knowledgeable, and explained what was wrong and that he could fix it. I was Very pleased with the service. He was polite, told me he had to get the parts I needed and would call me. Miguel notified me he had the parts, came out following week and on time. My window was fixed within the hour, and works perfectly. I would recommend this business!

They replaced the glass in my back door in one day and for a great price. Had someone else over to…read moregive a quote and not only was it for more but they said it would be 2 weeks.

I requested a quote for my windows and the technician was a no call no show. The next day I called…read morethe office and the receptionist said he would be there the next business day. He arrived three hours later than my appointment. This was a Friday and he promised me a call the next morning with my estimate. This was three weeks ago and I am still waiting For my call with my estimate. I called the receptionist and she said he had the estimate and would be calling me. A week has passed and I am still waiting for the phone call with my estimate! Call someone else.

The service was incredible!!! Within an hour my broken window was fixed! They were prompt,…read moredeligent, efficient, and overall an amazing experience. Would 12/10 recommend

A Bob Glass came out and removed a 42 inch wide by 10 foot length mirror from our bathroom! We…read morecalled on a Sat and in 2 hours they were at our door. Excellent job, no mess, put everything in the recycling bin and we charged us a very reasonable rate. Plus they were super nice men! Highly recommend them!! Kathy Cooper City