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    BirthTime

    5.0 (9 reviews)
    Open Open 24 hours

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    Heavenly Massage & Spa

    Heavenly Massage & Spa

    3.6(106 reviews)
    5.3 km
    $$

    My partner booked a couples deep tissue massage at Heavenly Massage through Groupon, and…read moreunfortunately the experience was very disappointing. My partner paid almost $300, so we were expecting a relaxing and professional service. My massage therapist was Angie. At the beginning of the session I politely asked for an extra pillow for support while laying on my stomach, and she immediately seemed irritated by the request. The pillow she gave me did not have a hole for me to breathe through. From that point on, the massage itself did not feel like a deep tissue massage at all. It mostly felt like lotion being lightly rubbed on my back rather than any real muscle work. When I asked if she could apply more pressure, instead of adjusting the technique she repeatedly pressed her elbow into the same area, which became painful rather than helpful. It felt like the same spot was being worked over and over instead of a proper massage. Since this was a couples massage, my partner was in the room with me and even he could tell that I was uncomfortable during the session even his massage therapist Emma seen I was uncomfortable and she tried to lighten the mood. I still tried to be a good sport and finish the massage because he had spent so much money on the experience and I didn't want to ruin the moment. Afterward I shared my concerns with the manager. I was told that Angie has "never received a complaint before," which made my feedback feel dismissed. I was also offered a coupon, which I declined because I wasn't looking for a discount or a free service. I simply wanted to share my experience as a customer. Overall, the interaction left me feeling uncomfortable and unheard. For the price paid and the reputation the place seemed to have, this experience did not meet expectations.

    Started coming here 2 years ago when a friend gave me a gift certificate for my birthday. Since…read morethen I have this place as part of my self care. When it comes to massages I love doing a 90 min massage with Katrina. She gives a very therapeutic massage. I like to feel relaxed during my massage while relieving tension and not be in pain. Kathy does excellent facials and is highly knowledgeable. Anastasia keeps my brows looking good and I am very picky about my eyebrows because I do not want them to be too thin. I go to Agnes for my pedicures. These are my go to ladies, however all the staff is really nice :) I love that I can do multiple services in one place!

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    Heavenly Massage & Spa - Services offered

    Services offered

    Heavenly Massage & Spa - Services offered.

    Services offered.

    Heavenly Massage & Spa

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    Windy City Doulas - Samantha and I after delivery

    Windy City Doulas

    4.9(105 reviews)
    23.6 kmLincoln Park, DePaul

    I wish I could give a 6th star. I was nervous to give birth so I opted to get a doula…read more I can't say enough good things about Holly--she was truly a lifesaver during my birth experience. From the start, her calm, grounded energy helped me feel supported and confident, even when things didn't go according to plan. When my labor stalled, Holly guided me through exercises that actually got things moving--my water broke soon after, and she also shared positions that helped my baby flip. Her pain management workshop gave me tools I leaned on hard during some intense moments. And when my epidural failed (twice!), Holly didn't miss a beat. She advocated for me when I was in pain and made sure I felt heard and cared for. I honestly don't know what I would've done without her. She played a huge role in turning what could've been a traumatic experience into something empowering. If you're considering a doula, do yourself a favor and call Holly. She's the real deal.

    During the birth of my first child, there were many unexpected things that came up that I felt…read moreunprepared for, especially during a time when it is already difficult to think (giving birth!). I felt ignorant and like I could have used a lot more support, especially given that the nurses were different, people I didn't know, and that I didn't always agree with (but didn't know how to handle that situation). The actual doctor came in and out only occasionally. For my second child, I wanted to hire a doula to help me cope with the contractions and to be an advocate when we went to the hospital in case I encountered any other unexpected situations. My second birth was much faster, and I had a successful unmedicated birth. I would definitely work with Windy City Doulas again. They have many doulas and helped me find someone close to me within my price range. She was very kind, experienced, reliable, organized, and professional. She even gave me other resources (like educational birth videos about what to expect in birth and at the hospital that she had made, which I watched with my husband). She recommended practicing pain coping techniques, and all of this helped me feel competent and prepared. I'm sure this doesn't happen very often, but in my case I was lucky to have the birth experience that I had planned for and wanted without complications!

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    Windy City Doulas - Samantha, me, and my husband after delivery

    Samantha, me, and my husband after delivery

    Windy City Doulas
    Windy City Doulas

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    Elements Massage

    Elements Massage

    4.2(100 reviews)
    6.3 km
    $$

    I bought this 60 min massage thru groupon to try. My massage therapist is really nice and she was…read moreable to hit all the tensed parts of my back. The receptionist is great and they dont really sell u membership.

    Service and ambiance is okay My review is regarding the…read moremembership --- deceiving and misleading information. To avoid five-year federal expiration prohibition on gift cards, they create this membership and my service apparently expired after 12 months if I stopped continuing paying monthly fee. It was a treat from my husband after postpartum when he book the reservation. Not knowing fully what I signed up for while I was busy filling out these paperwork for new client and body worksheet. Receptionist pursuit to sale these memberships saving --- where I definitely remember her stating you can pause it anytime - the service will not expire and will stay on the account. Knowing the service will stay on the account, I signed up for this membership. I'm a busy mother working from home full time, breastfeeding, and caring for my child thus no time to treat myself so I pause my membership after 3 months. Now that I came back to the business because I'm almost due again in June to treat myself. The receptionist not only denied of my credit but print out a statement (highlighted for me to see) -- that should've been highlighted to begin with for clients -- these service will expire after 12 months. This is such a shame for a business to do this especially when it's a treat for someone to do these services and it wasn't like I'm asking it for free. These are services I paid in advance and it was misleading to not inform your receptionist to emphasize on the terms instead of making a sale that's it's never expire and will remain on the account. I had a peace of mind signing up for the membership knowing I can use it anytime and knowing my right. I not only walk away from the business feeling unappreciated and cheated but also upset by the way it was informed back to me why the service expired by throwing a printout and highlighted the terms and conditions. Obviously, I didn't have time to read these terms and conditions when you get rushed into a massage session with a bunch of new client paperwork to fill out where your needs to be focus on instead I trust the words of a receptionist when they made sale of the membership. At the end of the day, what I want was services I already paid and it's wrong for business to find these loopholes to not obligated to the law.

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    Elements Massage
    Elements Massage
    Elements Massage

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    Hand & Stone Massage and Facial Spa

    Hand & Stone Massage and Facial Spa

    3.2(85 reviews)
    5.8 km
    $$

    I am writing to express my deep dissatisfaction with the service and professionalism at the Hand &…read moreStone location in Mt. Prospect (Randhurst Mall). I have been a member for some time, and unfortunately my recent experiences have been consistently disappointing. On multiple occasions, I scheduled my next appointment before leaving the spa, only to find out later that I was never actually placed on the schedule. This has happened more than once, and it is unacceptable for a membership-based business where appointments are essential. I have also had to double‑check my packages and treatments every visit because I do not feel confident that the front desk staff is applying them correctly. No customer should feel the need to verify charges to avoid being overbilled. I was actually called within minutes after leaving the office to say i owed $5.00! Three calls. I did not owe them anything! During one of my recent services, the technician spent part of the appointment speaking negatively about the front desk staff and even mentioned plans to leave and start her own business, asking if I would follow her. When I was checking out the front office staff was also speaking on how they were happy she was leaving. This level of unprofessionalism made the entire experience uncomfortable and inappropriate. Overall, this has been the most unprofessional spa environment I have encountered. At this point, I plan to use the remainder of my packages and then cancel my membership entirely. I am extremely unhappy with the service I have received and hope that these issues are addressed so other customers do not have similar experiences.

    Unprofessional check reviews before booking. I wish I had. The bad ones are true…read more Do not purchase gift cards from them. I was given a gift card and went in to have my service. I brought a friend with me ( supported the business). My friend paid for my massage as a surprise gift. When I told them I did not want my friend to pay, and I had a gift card; they assured me that the gift card would not expire. There was no expiration date on the electronic gift card, so I trusted them. They lied when I finally got an appointment after months of trying to get in, but no appointments were available; they told me my $90 gift card was expired! Scam!! Spoke to the manager and she had an attitude and refused to do her job. Completely entitled and no customer service skills. I'm in customer service, so I know the way I was treated was unacceptable.

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    Hand & Stone Massage and Facial Spa
    Hand & Stone Massage and Facial Spa
    Hand & Stone Massage and Facial Spa

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    BirthTime - doulas - Updated August 2026

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