I have a bernadoodle, who is 2, last year when we moved here Chloe needed her heart worm medicine…read morefor the next 6 months. They all were very caring and calm. They gave Chloe a relaxing petting and talked smoothly calm with her. She was not afraid or nervous at all. I highly recommend this business for our 4 legged fur baby.

Had a bleeding and cut dog and was told they didn't have time. These people are losers. Dont waste…read moreyour time.

I just wanted to let people know that this still is the best animal hospital in Waynesville. They…read morestill get you in fast as heck, and they are still really friendly. They are very patient, even late in the evening. I found out recently that they see "pet strays". Tom, my sorta feral, lived on my porch since spring of 2018. (Before that he was sidelined by a blonde.) He got a boo-boo this past December, and it became infected. I called Lend Us Your Ear to see what options I had. Lend referred us to Balsalm, which is our hospital anyway. Dr. Moore took great care of Misa- in for late standard care- and Tom. Yes, they even allowed Misa to piggyback on Tom's appointment. And, yes, they are brave enough to help cats with bad attitudes. Tom had one. Sadly, a few days ago, I noticed that Tom was unable to urinate. It seemed that his left back leg was causing him some pain. My daughter said that Tom almost fell over trying to clean himself. We thought that that was due to his being nineteen pounds. Later that night, I chided him to get out of the rain. He got on top of his FeralVilla, and I hesitated. I wanted to cover him, but knew he would run away if I attempted to do so. The next morning, he was gone. He has been missing for several days now. My husband was the last to see him. I like to think that Tom went on a morning walk, and impulsively decided to look for a mistress. Misa and I are still looking for him in his regular spots. That quick, our lives have changed. And before we could get him help at Balsalm, the most dedicated and compassionate vet hospital in Haywood County. Dedicated to Tom, a tom hopefully vacationing in Miami.

Dr. Kern and the staff at Balsam Animal Hospital are wonderful! Dr. Kern listens to our concerns…read moreand provides thorough explanations on treatment plans. He does not over prescribe medication.

First visit for our rescue dog, Bella. Met with Dr. Birthright and very much enjoyed our visit. He…read morewas thorough, conscientious, and very, very nice. Also Tasha was very kind and gentle with our Bella. Thank you both so much.

As a new resident, I recently took my small dog in for an annual visit as a new patient there. They…read morewere absolutely wonderful with my dog, patient and gentle. I was completely pleased with the experience & have no hesitation about returning with my dog.

This is the only full-care facility in Haywood County. In addition to wellness and preventative…read morecare, they offer the best internal medical service available out side of Asheville. Dentistry and Orthopedic Surgery are also available and this facility is the only one in the county offering weekend and late-night emergency services. There are several vets that consult to give your pet the best diagnosis and they also have a lot of the best diagnostic equipment including laser therapy, digital radiography, telemedicine, ultrasound and an in-house lab.

Time after time they proved to me that they weren't the vet for us. Too many vets, not great…read moreresponse time and not enough time truly listening.

called close to closing but they would not help my dog that was in need of emergency services. DO…read moreNOT GO HERE.

I absolutely love this place. The vet is the kindest and the staff is amazing. They know my dog is…read morepetrified and they go above and beyond to comfort her. Yesterday while getting her nails trimmed the vet himself fixed a baby ice cream cone filled with whipped cream and held it for her to eat it. I can't say enough about them.

I've used this vet for 18 yrs. They have given my animals the best of care all these years…read more Dr Wall, Dr Bragg and Dr Black all amazing. Words can't express my gratitude. I recommend them and give them an A rating. Receptionists are kind and understanding. It's very clean throughout. When my little Yorkie had to stay with oxygen, a warmer, and IV'S they let me go in tHe back to be with her a couple time a day.

I have been using Sylva animal hospital for over 20 years…read more Everyone there is always so nice and understanding. Dr Black is just wonderful. She takes the time to really explain things also to listen to my thoughts and helps me decide what steps to take She really cares about the dogs she is treating

Very kind staff here! They care about your fur baby and are great about communicating what needs…read moreto be done. I am new to the area and was really worried about finding a new vet for my pups. I was relieved to find such kind people.

Terrible clinic, parking is very limited, older lady at receptionist desk is so mean, cruel and…read moreawful and was apparent she has a ruthless heart. The clinic itself was dirty and waiting room was uncomfortable. The vet seemed to be crazy and confused, out of breath with dirty and unkept pets herself. Many times just wanted to take my little dog in the room and have me wait in the reception area, Not okay! Better to Look elsewhere!

I had the most extraordinary experience with Lap of Love. They handled my pet's transition with…read moresuch sweetness and tenderness, they made her last moments on earth as lovely as they could be. Not only were they phenomenal with a deeply painful experience, but they checked in and gave resources and even provided a hand written note a few weeks after my pet transitioned. Truly- this service is a gift and an amazing resource in our community.

Such a strange thing to write a review about your pets death process but this experience is so…read moredeeply personal and difficult, it's important to trust you're making the right decision. My dog gained her angel wings last night, with the assistance of Dr. Kay. We would have wound up at the emergency vet had Dr. Kay not been available but thankfully she was. From the moment of her arrival both myself and dog felt comforted and at peace. It's a deeply personal experience and I feel such gratitude for Dr. Kay and Joslyn.

Again a follow up , our family had planned a week vacation in california. And our first and only…read moreplace we felt comfortable in leaving our Sky was again with Cori, if you are looking for a boarding facility with over 30 dogs, video cameras in there kennel or even a swimming pool , I'd recommend you not leave your pet here. However if your looking for a enviroment where your pet is less stressed, individualy care for and a daily video of your pets activites while your away, this is the place. Our plans changed so we were not able to go to california. But for your information, happy dogs was nearly 450 miles away from our home and we planned to fly out of asheville, just because we trusted cori and our pet truly enjoyed being away from us. I have never been so relaxed knowing Sky was having the time of his life. Again, Thank you Cori

We drop our dog Jeb here for play dates and overnight boarding. The owner always accommodates our…read moreschedule and the rates are reasonable. Jeb is always excited to visit and comes home happy and well cared for. The owner lives on site so the animals are treated like family. 100% recommend this business!

The staff is always kind helpful and trustworthy I've been going for a while now wish I had went…read moresooner

The name doesn't fit, I called to have my puppy neutered and went in for consultation my pup is uno…read morebecause he only has one testicle. We were told no problems it was right under the skin it could be retrieved fairly easily and he was glad because if not he wouldn't feel comfortable. They scheduled an appointment and told me it was 405.00. It snowed the appointment day but they didn't call to cancel so I took him. Paid my money, weighed my 12lb baby and gave him to the very nice girl the Dr was waiting for him. I get a call an hour later my heart stopped, she said he's fine but it's gonna cost 275.00 more and you'll have to pay it when you pick him up. Wait! What? Why? Because he has one testicle, and it cost more, I thought that's why it's so expensive to neuter a male dog. I asked to speak with Dr Moore and he told me if he does more it cost more, We agreed on a price and I followed through with my end so let's half the cost. He declined, told me he would wake my puppy up and I could come get him. I agreed to pay the full amount because I didn't want my puppy to have to be put to sleep again but he refused. So no don't fall for the name and use caution when you love a fur baby and leave it here. The staff was very sorry and helpful as we waited to make sure I could take him safely. The nurse had to go outside to ask if I should still take him with him shaking like he was. As I was leaving Dr Moore was in the middle of the driveway putting out ice and didn't want to move, until I laid down on the horn. Haywood County folk talk, so be a good businessman. It's a hard no for my babies. I'm just thankful I didn't take my 150 lb mastiff.