As a first time mom, I highly recommend Shannon and her postpartum doula team. Shannon was very…read moreresponsive and made me feel comfortable throughout my birth journey, including pre and post birth at home visits. When it was time for me to delivery, she rushed over directly from another birth at a different hospital. Right away, she was great at coaching and remaining helpful and calm throughout the process. My nurses had a great time working with her. I couldn't have delivered my first baby without Shannon in the room. After we returned home, I worked with Whitney, Amanda and Jessica who are postpartum night doulas from Shannon's team. They rotated who was coming each time, and everyone was professional, punctual, and communicative. In addition to feeding and taking care of the baby, they also made sure I was healing better and gave us a lot of advice. I especially enjoyed working with Whitney and Amanda if you can get on their schedule. I'm really glad I went with NOVA Birth Services team!

I signed a contract with Nova Birth Services LLC in July of 2025. In order to secure the doula…read morebirth and postpartum overnight services, we paid a 50% deposit on both services totaling $3050. In November, I was diagnosed with severe preeclampsia and hospitalized. Due to my condition, I had to deliver my baby early via emergency c-section at just over 31 weeks. My baby is currently in the NICU. I wasn't able to have a prenatal in-home visit due to my hospitalization and was given very short notice of my emergency C-section due to my declining health. After my birth, I was put on magnesium, and my baby was sent to the NICU. My husband and I were both so terrified that the last thing I was thinking about was having my doula attend. I was afraid for me and my baby. I reached out to Shannon after my birth and asked if I could cancel the postpartum doula services because of the new financial strain of NICU costs/my hospitalization. She informed me that if I canceled the postpartum doula services, that both contracts would be void, and all services would be considered rendered. Remember, I did not receive a prenatal visit nor birth services due to my medical condition & hospitalization. The contract I signed stated that if the doula wasn't at your birth, you would be entitled to eight hours of postpartum services. Shannon explained that because I paid a 50% deposit on both services, none of the services were paid in full so I would receive nothing else moving forward. Although we had paid $3050 and the birth doula services were $2100, I would need to pay an additional $900 in order to receive the eight hours of postpartum services. She said I could "take it or leave it" and that she would not move money from one contract to another. I was shocked at her response. There was no solution offered where I could receive any services post-birth for the $3050 we had paid. More money had to be paid. This was literally the worst experience of my entire life, and I received no care or compassion at all from Shannon. She maintained that her responsibility was to her staff/business. During our phone call, I was talking about my hospitalization and she mentioned that all of her clients were hospitalized. I clarified that I wasn't hospitalized because I was giving birth. I was hospitalized due to severe preeclampsia and potential organ failure. Trying to work things out with her made a horrible situation even more stressful and terrible. She refuses to budge and maintains that we will not receive any postpartum services if we don't pay extra. My husband and I feel as though we have paid $3050 and have received nothing. We did not receive a prenatal appointment, doula birth services, or any postpartum care. Please see the last email I received from her.

EDIT: This company would rather argue their justification…read morethan just make corrections. My review remains with one agreed correction: 8 night nannies were not hired, we started the process of hiring 8 that fell through at different points like dropping contact/no shows. As an SBO myself I would never provide a negative review unless absolutely warranted. I did see another review where a customer allegedly felt Faith made some between-the-lines implications for leaving a review and I see where they would think that as Faith reached out to me about this review in a very threatening manner, stating they are noting this record and it may violate Yelps content/ privacy standards and apparently has asked for its removal. Yikes! *END EDIT Absolutely avoid this business at all costs. They have you pay your entire contract upfront - which is almost unheard of. The rate is nonrefundable, even if they do not provide you services. I'm out over $2k because we cancelled our contract early after 8 no-show night nannies. 8 times their employee either didn't show up or cancelled hours before. The last night nanny that called out day of service even contacted us saying that if we get a refund, she doesn't get paid. The company lied and exaggerated issues for no shows to make it more justifiably (as seen in the text attached). The nanny called us night of the accident saying she was fine AND she was on a flight for a trip the next day. Faith called it a "near deadly accident". Disgusting business dealings. Not only are they lying, but also putting them in such a desperate situation where the nanny is forced to reach out to the customer and guilt us to not taking a refund (second pic). We've since found another company to work with and they have been amazing, reliable, and professional.

Wife and I tried to use this service to hire a night nanny. They wouldn't give us a straight answer…read moreabout whether the providers they contract with are vaccinated. Eventually they did tell us that they don't and can't confirm that. The candidates we were connected to seemed great, but the interaction with the agency left a sour taste in our mouths. We felt like we'd be given the runaround whenever we had a hard question for them, which isn't a good way to start off. Leaving this review just so people know the agency believes they can't confirm vaccination status of its providers or require that providers be vaccinated. The founder said very few people get the flu shot anymore - big red flag! Edit: Since leaving this review, the company has contacted us implying that our negative review might come to the attention of our employers. I'm curious to see their response! What an experience. Buyer beware. Edit 2: Their reply here says they never said they'd contact our employers. Here is what they said, verbatim: that we would "receive a public response from us where it's discoverable by your employer and anyone else that may want to help your family in the future." We're smart enough to read the implication.

I am a repeat client of Amy's and I cannot tell you enough of how valuable she is to have in your…read moreback pocket. As a second time mom, I didn't think I would need as much help this time around with Amy. I knew how to get a good latch, how to position my body and the baby, and felt confident that I only needed minimal visits, but baby #2 had other plans in mind. Baby #2 was born at 37wks and while that's considered full term, it's actually on the early side which causes a lot of complications with feeding. My baby had trouble latching and sucking because there wasn't enough time practicing these motor skills in the womb. This resulted in the baby not being able to transfer milk, even though my milk was coming in. Amy confirmed this with her before and after weighing from a 20mins feed. I was so upset and devastated, that we had to move quickly to formula feeding to get the weight up fast because baby #2 had severe jaundice and we were trying to keep from being admitted to the hospital for phototherapy. Unfortunately, we had to be readmitted and Amy coached me through protecting my milk supply, while formula feeding and getting baby's weight up. She also reassured me that this is just a blip in our breastfeeding journey and that we will get back on track when he's healthy and clear of jaundice. I ended up upgrading my package to the Luxe because of how important it was for me to get us back to the basics once baby #2 was in the clear health-wise. I not only was able to protect my milk supply while having to formula feeding for two weeks but I also needed support in making sure once I returned back to work how to maintain a sustainable stash without oversupply, as I did with my first. I am almost 3mo postpartum and baby #2 has a great latch, is thriving in all the drs appointments, and gaining weight beautifully. At my last in home visit Amy walked through our schedule to have a successful stash, pumping schedule, and ready for baby to start daycare and me to return to work. I almost cried when she as leaving because I've appreciated everything that she has done for me and my babies. Words cannot express how much she has meant to me. I am so thankful for her wisdom, support, expertise and care she brings with her to every visit. If you are considering a lactation consultant, get on her books!! She's your go-to-guru.

I had a baby less than two weeks ago, and I can already say that the most important decision I've…read moremade postpartum is hiring Amy. I found her through a friend who had an amazing experience, and I reached out in a panic on a Sunday when my milk came in and I had no idea what to do. Her insanely fast response time was much needed; I found out the next day that our son had lost more than 10% of his birth weight and to say that I was freaking out is an understatement. Amy came that afternoon and I immediately felt like I was in great hands. She taught me how to breastfeed comfortably, got me set up with my pump, did a weight measurement to see how much he was getting with each feed, and also helped get a plan in place to get my son back to his birth weight. After the appointment she has been incredible over text/Voxer and answers questions so quickly. Feeding a baby is so stressful but with Amy's knowledge and confident demeanor, she demystifies it. I immediately signed up for the luxe package and truly wish I did this before I delivered so I would have had a plan in place and didn't have to play catch up. Still I'm so glad that I reached out to Amy and probably would have stopped breastfeeding if I hadn't. She is truly the best and I'm so grateful to have her guidance for one of the most important pieces of my life!

I was initially suspicious whether I need a second birth class in addition to the one provided by…read morethe hospital. But it turns out that Jaely's comfort coping class is so worth it. It dives deep into the mindset, the comfort measures, the birthing positions, and everything you can do to prepare yourself for a smoother birth. I found myself benefiting a great deal from this class. It was also a intimiate in-person class that you can practice different techniques and ask all the questions you have in mind. Jaely is a great lecturer and I feel a lot more prepared after the birth class.

I am so grateful Jaely was part of the birth team for my daughter. I did a home birth, unmedicated…read moreand natural, and could not have had better emotional support from her throughout my pregnancy, and especially during the birth. Her energy is calming and her guidance was especially helpful during one of the most intense and most beautiful moments of my life. She's got an abundance of knowledge, information, and techniques to make your experience (pregnancy and birth) so much easier and feel so much more confident. Also, she took incredible photos and videos throughout my labor, during the birth, and during the golden hour that I will cherish forever. I am definitely going to use Jaely during my next pregnancy and I highly recommend her if you are looking for a doula who will take good care of you!

Childbirth, Breast feeding and baby care classes! You'll get informative, balanced valuable…read moreinformation.

I was one of those moms-to-Be who adamantly wanted her Birth Plan to be honored: I especially did…read morenot want a c-section or drugs! Yet I learned from my wedding day that not everything would go as planned so I'd best learn to let go and live in the moment, accepting things outside of my control. Upon meeting Kerry in person, we knew she would be great! She rolled with all of our questions with patience, and she had a tattoo in Sanskrit meaning we connected on a spiritual level both being yoginis. Yet my husband and I could not have anticipated just how awesome Kerry is as a doula until labor got real at the hospital! I had a complex labor lasting nearly 48 hours. She arrived 20 hours before delivery and thus stayed awake the entire time. She was calm throughout and answered questions about the labor process that couldn't be answered in the labor papers she or the hospital had given us-even the "dirty/gross woman" stuff! When labor advanced, she helped my husband and I make informed decisions when the midwives and doctors came into my room to give me news (more than once) that I did not want to hear (hint: things that needed to be considered that were not in my Birth Plan). Because the labor was so long and I had not slept, I opted for the epidural after 36 hours of labor so I could sleep through contractions and have the energy to push. She never judged me for this and instead supported that decision which was not on my Birth Plan to get me through the labor to delivery. She also gave me the best massages in my lower back so I didn't feel the back labor contractions (they were very uncomfortable without her massages!) She did this often like a champ without complaint and little sleep. She was a coach too encouraging me throughout it all, reminding me of all the positive to keep my energy levels up and believe in myself. For all these reasons and more, without reservation, my husband and I recommend Kerry.

This is the place to go. My two cents here first and my wife's follow. We felt so confident with…read moreKerry and Cara from the moment we met them, and that feeling carried through the long labor and birth. are true godsends. My wife's labor was very long and Kerry handled her morale, the mood of the room, and the family situation with aplomb. She came to our house after the birth and showed us how to wrap and carry our new daughter and gave my wife indispensable advice on her recovery. Can't say enough good things about her.

*Disclosure: I am a fair Yelp grader. 3 stars to me means the company/product met my expectations…read more It is rare for me to give 5 stars. 5 stars is given if absolute excellence was shown (product AND customer service) AND continued to receive amazing service. 4 stars is given to a business for those that showed they went out of their way to provide better than adequate (expected) service. 3 stars is they did what the goal was with little to no fuss or foul. 2 stars there were some issues but not a horrible experience. 1 star is rarely given as I do not want to discredit a business for 1 initial instance. I would only give 1 star if I continually receive bad service and have lots of frustration that is not met with sincerity or resolution. I HIGHLY recommend Brittany as a doula! I had hired another doula for my second son's birth and Brittany was my doula's backup person to allow for breaks/etc. At my birth, it was the first time I had met Brittany. At first, I was uneasy because you want your doula there and although I was okay to have my doula switch with her backup - I was at my most vulnerable state. But the thing is, when you meet Brittany - she is the most caring, supportive, loving, kind, and respectful person. I know why my doula chose her to be her backup and I am thankful she was there at my birth. She's just as amazing as my doula. I instantly felt a connection, felt loved and supported and I couldn't imagine my birth with her or my other doula. I was so thankful to have both doulas present during my births. She made it extra special for being there by my side, even though we just met at the hospital. I LOVE Brittany and all of the support she gave me and my doula. Having her by your side is the best decision you can make for you and your baby. She's incredibly intelligent, knowledgable in all things maternal care and she is the absolute sweetest. you will not be disappointed in choosing her. From the bottom of my heart, I am so thankful my doula introduced me to Brittany because she's part of my and my son's story and I will forever be thankful and remember her for being by my side.

Words cannot describe how truly grateful my husband and I were to have Brittany assist us in the…read moredelivery of our baby girl. This was my first child and Brittany supported all of us before, during labor and months after our delivery. To begin with she took the time to truly get to know my husband and I (and even our shy dog). She never made us feel rushed during our appointments and was constantly available to answer questions and concerns. During labor (30 hours) Brittany made the experience truly enjoyable. She gave my husband the guidance and confidence to assist me through labor as a team. Brittany also helped dramatically with pain relief through massage and relaxation techniques. She helped us to make informed decisions throughout what could have seemed like a somewhat complicated labor. Because of Brittany my husband and I worked through labor together and felt very happy with our decisions. Brittany also took some incredible photos during labor that I will cherish forever. After birth she has continued to be a pillar of support for our new family. She continues to check in on me and makes sure that I have everything that I need to be a happy, healthy mama. Moving forward she will be at all of our births, I cannot imagine delivering a baby without her.

Would have loved to use them... until I saw "chest feeding" on their homepage. A provider that is…read moreconfused about biology - about what gender breastfeeds, is a provider I want no where near me or my baby. I am looking for women who see the dignity in WOMEN, and live in reality.

We came across these ladies at a Holistic Health Fair where I learned what a Doula was and what…read morethey do. Fast forward about a year later, we were expecting our first child! The ladies gave us such a good lesson that we didn't hesitate to call them and get a contract in place for Labor and Delivery and Post Partum support. Best decision ever! From the time they take you on as a client, they were very responsive and support in a truly non-judgy way. Unlike pushy family members and in-laws, they offered all the advice and options you want and they coach you into deciding for yourself what is best for you and your baby. They coached me as well as my husband on the various options (and there are LOTS!) and while they were in the delivery room, they reminded me of what I wanted and prevented the hospital from pushing me around. If you are on the fence about getting a Doula, I highly recommend meeting with them and finding out what they do. They anticipated needs that I needed before I even knew I needed them, and were there to provide them to when WHEN I needed it. They do so much more than you would expect.

This is my first time having a baby as well as having a doula. Elizabeth was great from the very…read morefirst time we spoke on the phone; she seemed very professional, authentic, and confident. When we met up with her, she definitely proved me right! She was all that and more. My experience with her during the 36hr labor was incredible. Even though it was a pretty intense experience without medication at first; she was there every second of the way and I knew she had my back no matter what. I will forever love this woman! Just when I felt like I wanted to give up; she was right there next to me holding my hand, giving me whatever I needed, cheering me on, putting wet towels on my forehead, reminding me & helping me to breath, keeping me focused, supporting me emotionally, mentally and physically in every way shape and form. And ultimately, as the outstanding coach that she is, we brought into this world the most precious gift my partner and I could ever have, our baby girl Audriana Rose. Thank you Elizabeth for your love, commitment, amazing support, and having my back all the way to the end.

If there is one thing I can say, hire Elizabeth. Honestly. Even if it isn't your first child, hire…read moreher. She's truly a blessing and I like to think, she became a friend. Honestly, I cannot describe how incredible and amazing Elizabeth is. My husband and I, being type A people, we needed support! Elizabeth was that support and more. She talked to me on the phone for a few hours a couple times, explained my really silly questions to me, and even made a couple made several hour house visits before the baby came. Once it was time for baby, Elizabeth was our superstar!! At first, my labor presented as awkward and advanced for the timing but, through the entire 26 hour labor process she was a gem! She kept me calm, kept my husband calm, helped me/us feel like I/we could do this. If it hadn't been for Elizabeth, her knowledge and skills, plus her ability to work with my midwife,I could have had an undesirable birthing/delivery experience. She visited us at the hospital afterwards and held our perfect little angel and even made a home visit the week after. Oh, we also did her birthing class which, helped us learn some things that we didn't know!

We cannot say enough wonderful things about DCBD. This was my/our first pregnancy, and we truly…read morefelt supported every step of the way by their team. Especially in those last 1-2 months, we leaned so heavily on the birth doulas and they responded to all of our questions and concerns immediately. We learned the most about how to care for our daughter and what was happening in my body from DCBD. I went into labor and the birth experience feeling ready and excited, and that's because of the experience, information, and kindness that were shared with us ahead of time. The birth - nearly 4 months later, and we are still talking about Camille! We are going to remember her forever - she was such a wonderful presence during my entire labor and after, and we don't know what we would have done without her. She made sure my husband and I knew what was happening, she advocated for us, she ensured I was comfortable (well, as comfortable as you can be in labor), and she really rooted for us the whole time. I felt safe because she was with us. And Ella - we were shocked that someone who didn't *have* to be there, stayed for the entire labor, participated, and stayed after when we were transferred to the postpartum room! She will be (or already is) a phenomenal birth doula. We felt so lucky to have Camille and Ella. Post birth - Lolonyo came to our house the very first night we were back from the hospital, and what a gift she is. She taught us how to soothe a baby, how to change a diaper (I'm sure they showed us in the hospital... but I could not remember haha). We had her for several nights during those first 2 months and we were so, so grateful to wake up the next morning refreshed, rested, and with the knowledge that our daughter had been held in loving arms all night long. She was never judgmental and was always supportive as we navigated breastfeeding, safe cosleeping, and everything else. We also had Joanna for several daytime visits. She always made sure to check in on my mental and physical health, which was so appreciated, and she was so helpful. We always felt like we were able to reset a bit after her visits, because she'd leave behind clean bottles and pump parts and a rested (and sometimes still sleeping) baby, and we would have had time to ourselves to shower and get a little more organized. She made our chaotic lives feel lighter, and we loved her for that. As a DCBD member you'll also have the opportunity to be part of a postpartum circle of other parents going through what you did. Shaleen and Elizabeth gave us space to talk through birth and everything that comes after, while feeling supported and safe. I'm still friends with some of the parents from my circle. In closing - DCBD is worth every single penny. Thank you, from the bottom of our hearts!

Rebecca from DC Birth Doulas was absolutely incredible. From the moment we first connected, I…read moreimmediately felt comfortable with her and the entire team. She has such a warm, genuine presence that made it easy to ask questions and talk through everything honestly. She was always responsive and gave thoughtful, real answers that helped me feel informed and confident throughout the process. I was hoping for a VBAC, and with Rebecca's support we were able to have a successful one. She provided amazing support not only for me, but also for my husband. During labor she was calm, encouraging, and incredibly knowledgeable, helping us both feel grounded and supported every step of the way. Having Rebecca there made such a difference in our birth experience. I'm so grateful for her care and for the support of the entire DC Birth Doulas team. I would highly recommend them to anyone looking for a compassionate, knowledgeable, and truly supportive doula