At approximately 6pm last evening we had a cold water line break. After talking to our Homeowners…read moreInsurance company, they gave me a claim number, and had me call Servpro. Within 15 minutes I got the call back. Dave Tiscenko called & I explained what happened. We had water damage in the laundry room, storage area, walk-in cupboard and into the rec room. He listened to our situation, and was very helpful. He was on his way to a service call & we decided that he'd be here this morning @ 9am. He was prompt and very helpful. He went downstairs and did the assessment. When he was done he come back upstairs and explained everything to me in a very professional manner. He'd sent me a pdf to sign and he lined up the crew to come immediately. The service crew is here and has begun the process of the clean up.. I'll recommend Servpro AND Dave to anyone needing water damage clean up!! THANK YOU DAVE AND SERVPRO y'all have been excellent. Paul Ritchea Carol S Butler

From the owner: SERVPRO of New Philadelphia is your 24/7 partner for fast, reliable cleanup and restoration. We…read morehandle water, fire, storm damage, mold remediation, and biohazard cleanup--from assessment to full reconstruction. As a locally owned family business with 19 locations in two states, we proudly serve our communities with personalized residential care. We're also uniquely positioned to deliver large-scale commercial services, including janitorial and facility maintenance. Count on us for expert service, minimal disruption, and help navigating insurance claims.

I am very satisfied with the mold remediation and restoration project completed by Altek. The quote…read morewas competitive and complete. The workers were thorough, professional, and competent. I have no hesitation in recommending them.

Alex was amazing! He responded very quickly and came out the next day to diagnose our issue and…read morerecommend treatment plan. Extremely professional and knowledgeable. We would definitely recommend.

This was my second service from Brahler's, the first a year ago for restoration following water…read morethat seeped into ground floor rooms following torrential early morning rain. Once called, techs arrived within a few hours, pulled carpeting away from walls and placed fans to dry the areas. Speedy, follow up to check progress as promised and the fans were removed when the floor and carpeting were dry. I received a call from Brahler's a week or two ago, reminding me of their work described above and saying they are available for carpet cleaning as well as restoration. I'd been thinking of having carpet and upholstered furniture cleaned, and their call was the incentive to do it now. If I could rate the company above a 5-star, I would. Before the appointment, lamps, end tables, coffee table, and other items that could be taken from the carpeted rooms were removed. The two-person crew called when they left their prior appointment and arrived at my condo at the appointed time. I reviewed with the lead tech what I wanted, answered a few questions to confirm all tasks, and specifically pointed out two *old* stains that previous cleaning companies had failed to remove. Then I got out of the way. Three and a half hours later, they were done. The lead tech said the upholstery would dry quickly, but the carpeting could take 12 to 24 hours. This morning, 16 hours later, I found the upholstery and carpeting dry. Those two stains I pointed out are gone! The furniture and carpeting are 12 years old and it all looks new, refreshed. I am over the moon happy with the results and the professional handling of my carpet and upholstery cleaning from placing the order to waving good-bye to the techs as they pulled out of the driveway! Note that charges are based on square footage to be cleaned. If you have those figures available, the person making the appointment may be able to give you an estimate of the cost. Other companies may be able to do it for less, but, in my opinion, they won't be able to do it better.

They where priced right for what I needed. They gave me options on their services to suit my needs…read morefor mold remediation. They where on time and professional. Showed me pictures of the work done. Before and after. Very pleased with their work.

Cleaned our living area and did a great job of deep cleaning! Took the time to address all stains…read moreand stairs.

We hired Ryan and his team to do a post move cleaning prior to putting our home on the market. to…read moresay that I was impressed is an understatement. The guys were thorough and professional. The carpets looked brand new when they were done. HIGHLY RECOMMEND!!

I have always used brand name carpet cleaners and was never satisfied. I thought I'd try a local…read morecompany that had good reviews. I couldn't be more pleased. My husband was leary but told me afterwards how surprised he was. They did a FABULOUS job. I waited for several months to write this review because I wanted to see if the stains reappeared after time, as they usually do..... It's been 4 months and the stains have NOT reappeared!!! I even asked them to try and clean nail polish off my carpet and that is just as clean and no spots or stains remain. So happy to find a company that really cleans your carpet. I will recommend this company and will use them every year.

They were absolutely awesome. I had virtually no wait time…read morefrom the time I scheduled my appointment until the time I arrived. The over the phone quote was accurate. (I have used carpet cleaners before who quote something and then come out and try to triple the price. And most importantly they did a beautiful job. I have two cats and a dog, and they made my carpet look brand new. On top of it, the service professionals were so nice and respectful of my home. I will use them every year!

We ended up using Coit. Very straightforward and completely professional. Job done , completely…read moresatisfied.

Had an area rugs cleaned recently. I received excellent service and great prices. Would recommend…read moreCoit for carpet cleaning.

On the worst day of our lives Craig and his team were second to none. His kind and compassionate…read moreteam took care of everything for us allowing our family the much needed time to grieve. Their professionalism, response time and concern were top notch. I can honestly not say enough wonderful things about this owner and his company.

From the owner: At DASH Bio-Recovery, we carry out the needed cleanup work to restore scenes of crime and trauma to…read morea state of normalcy. Since 2005, we have been specializing in clearing out biohazards from residential, commercial, industrial, and federal properties. Biohazard Cleanup, Blood Clean Up, Blood Cleanup, Crime Scene Cleanup, Death Cleanup, Decomposition Cleanup, Drug Lab Cleanup, Drug Paraphernalia Cleanup, Fentanyl Cleanup, Meth Lab Cleanup, Odor Abatement, Professional Odor Removal, Suicide Cleanup, Unattended Death, Unattended Death Cleanup, Rodent Dropping Cleanup, Mice Dropping Clean Up, Rat Infestation Cleanup, Rodent Infestation Cleanup

I had a fire the totally destroyed my house on May 27, 2015. My husband who had MS was trapped in…read morethe house and died. So do my dog Maxwell who was 7 years old. My insurance agent contacted Design Restoration and Reconstruction Inc. to board up the house the evening after the fire. My insurance company and local firefighters highly recommended the services of this company. Ray Santiago, the President of Design Restoration, told me his company would create a beautiful house for me..and that is exactly what they did. Ray and his team contacted me at least once a week(sometimes more often) to explain to me each step in the process of rebuilding my home.. This is a very complicated and stressful process. I cannot stress enough how important the patience and kindness this company showed me helped me in my grieving process. Their quality of work and attention to detail are evident in the completion of my rebuilt house. Design Restoration& Reconstruction Inc. is a company with integrity, compassion and they ensure that the customer is completed satisfied with their service.

From the owner: Located in North Canton, Design Restoration & Reconstruction provides disaster cleanup, property…read morerestoration and reconstruction to the surrounding areas. Whether your home or business has experienced a fire, flood or damage from wind or ice, we have the tools to repair your property. Call today.

Unfortunately I can't give less than one star. We had a water line break in our upstairs bathroom…read more It damaged the bathroom floor, living room ceiling, living room floor and walls beneath the break. Our home insurance used ServePro. They took most of the summer to fix it while we lived in a hotel and did a crap job. They didn't even paint everything like they were supposed to in the living room or stairwell. The floor they put in is already cracked in multiple places throughout the living room and dinning room. The grout in the bathroom floor is coming up. Overall it looks worse after their "fix" than it did before the incident. Again, I wish I could give a lower rating. I HIGHLY recommend you consider another company. We definitely got screwed.

ServPro's associates Ryan and Sean were professional, helpful and friendly through our unexpected…read moreneed for their services. On a perfectly sunny day you wouldn't expect the city sewer to flood into your finished basement causing thousands of dollars of damage and clean up. But that's what we were dealt on 10.13.19. Given the hazard of sewage, we knew we had to call professionals in to help with the clean up. ServPro was the first we called and despite being called in on a Sunday afternoon to help us out, they remained super helpful going the extra mile. The ease of completing forms on a tablet device to frequent communications from all members on the team has been a true help. Please consider them if you are in need of clean up from fire, water,or any restorations.

I met with two representatives of Servpro and were impressed with their knowledge and interest in…read moreobtaining our business. I was told I would receive a quote within the day and as of today, I still have not received anything. I decided to go with another company that would be reliable.

After a fire, I contacted ServPro. They responded immediately, came to the house the same day…read more Very professional, - took measurements and photos. Thought they could have an estimate to me the next day potentially. I contacted them after several days. Their response was that the contact person was consulting with his manager to figure "this thing out." After several more days with no communication, I contacted the office again and asked for the manager. He apologized for the first guy - he was new, needs work in "Communication" which is after all "whay we stress is communication." So manager cam to the house , repeated the measurements and the photos, and had an estimate for me several days later. I waited to be scheduled. Waited - waited. Asked them to start the following Monday. Still waiting. The fire was 12/29/25. Today is 2/12/26. I gave up and called another company. They responded, issued the estimate, conferred with me and the insurance company and have been at my house working on the cleanup. I would not use ServPro at all. If I could give 0 stars, I would.