I went to one class and immediately saw all of the red flags!!!! I guess you get what you pay for…read moreafter all.....First, on the website it states you will get a lab coat, text book and study guide. However, we were given copies of copies (yes-i know sounds crazy.) but, yes the ink was faint and Gray. As a study guide which only included words and definitions. Nothing remotely close to what would be on a national exam. They had a Ten Commandments of phlebotomy that we had to take turns reading... myself and the two other students in the class. Just three of us. That stated things like, "Thy shall know when to quit." I wish I could attach photos to this review to show everyone. Also, the text book we were told be a E-book but it wasn't even that. It was a older text book from six years ago that was scanned or copied into a computer and sent as a PDF file. The pages weren't even aligned properly and it was only seven chapters, that they expected us to print at 27 pages a chapter. Also, I was told no lab coat but we get a pin. Mr. Davies was the instructor who barely could pronounce some of the medical terminology in class and had on a ID tag that said lab Corp. Who told us after one class of basically just talking and waiting for a fourth student that didn't arrive until an one and a half into a two hour only class- that next class the second class with no medical training or practice on a mannequin as of yet... would be sticking each other. That's when I knew I had call and express my concerns the next day to the woman who I spoke to upon enrollment. Ms. Tee who text messaged me that I was moving to fast and that I didn't need a whole book and that I would get what I needed in notes. Also, that they never give out lab coats or a hard text book. So I took a screen shot of the website and sent it to her. She responded she wouldn't go back and fourth with me and to call her. When I called her she told me I should drop out of the class- so I asked for a refund which she said no. I would never get my money back. Since I went to one class and $575 wouldn't make or break their company. Before she hung up on me.. then I was called by a man named Mr.Lee who told me he was the director and to give them a chance if he got my a book. I relied no thank you I didn't feel comfortable and then he said If he returned my money that it be fees deducted. It wasn't until I mentioned the better business bureau and reporting the company for fraud that he sent me a full refund via PayPal. I really wish I could share the text messages and emails from this company if you can even call it that. ITS A SCAM!!! The Belair location is literally in a basement. They lie and make the price low so that people will sign up and don't give what's promised. Also, they put students who have no experience in positions to harm one another. No way someone without experience or knowledge of anatomy and physiology should be sticking each other on day 2. It's reckless and in my opinion they basically sell certifications. A class that is twice a week for 4 weeks at only two hours a class- should be conducted in a more professional manner. Making printer copies of vocabulary words isn't preparation for a national exam. And scanning documents from a out dated textbook and calling it an E-book is insane!! The only reason I even attended this school was the Red Cross no longer offers classes and it was near by. Lesson learned!!! IF YOU VALUE YOU QUALITY EDUCATION- PICK A REAL SCHOOL WITH A LAB AND QUALIFIED PROFESSIONALS.

I recently graduated from this school is great. I'm not sure about the previous review but my…read moreexperience was excellent My Instructor Mr. Davies and Mrs. Tee taught me alot !!! I recently got a job and I'm so thankful to them. I recommend them highly.

I attended Mrs. Keyonya first aid and C.P.R classes today she was an amazing teacher she explained…read moreeverything very throughly and made the class exciting and fun not boring at all I didn't attempt to fall asleep not once she makes sure you understand every technique or any piece of material you have to read or watch on video before moving on to the next step she breaks everything down while showing and having you practice using hands on skills to make everything come together I appreciate her as a teacher and her class I really learned more than what I was expecting to IF YOU NEED YOUR FIRST AID OR C.P.R go to 3030 GREENMOUNT Ave. I'm a customer for life

From the owner: We provide training for Emergency Services ACLS, PALS, BLS, CPR AED, Advance Bleeding Control…read moreFirst Aid and more Certification Course thru American Heart Association & American Safety Health Institute

I needed the certification for employment, and was registered through my employer…read more Received an email with all the instructions, except the door code information Tha class itself was clear and to the point which I appreciated

Signed up as an instructor for AHA BLS recertification. The company did not tell me the handouts,…read morei.e., the tests had a fulfillment center, so I paid out of pocket to make copies for materials I needed. It amounted to over 500 pages because there was no information provided, whether they required Spanish or English copies (each test amounted to about 40 pages, 2 tests, in both languages.) That was just part of the printing I had to do. "Oh, we will reimburse you for printing." So after using one ream of paper, a toner (laser printer) and a drum, or part of one. I asked for 25 cents per copy after considering all the factors, and 500 pages at 25 cents a copy is not an unreasonable amount. I was told they have a fulfillment center, after the fact. They gave me no information about the client, whether American or Hispanic, and I went in cold to teach this class. I would avoid working for this company. They use their instructors by having them operate in a deficit.

The CPR class taught by Dontay Paige was great. He gets you in and out with all the information…read morethat you need to know to make you feel comfortable giving CPR. Thank you for a great class !

From the owner: CPR ON DEMAND is here for all of your Basic Life Support instructional needs…read more.. CPR, First Aid, AED training

Great team to work with! Super helpful, very responsive and professional. I was able to get my BLS…read moreProvider certification in a very timely manner due to the great customer service from CPR Baltimore. Thanks Michael and Justin!

I've been to several Red Cross locations, but this was my first visit to Mount Hope. I stopped here…read morespecifically because I had business in the area and it was the closest donation center. The welcome area and lobby are brand new, contemporary and quite beautiful. There was no one in the waiting area and from what I could see no donors were in the lab area. According to the Red Cross mobile app scheduling for that afternoon was wide open but I was having trouble scheduling via the app. Thought I could just walk-in and be assisted with scheduling by Red Cross staff. Not the case. The slovenly low-energy woman at the welcome counter was gloriously rude and unhelpful. Ended up leaving Mount Hope without donating and going to the York Road center a few days later. Stay away from Mount Hope if you can. They are miserable.

This building is pretty easy to spot from the road. There are designated parking spaces in front of…read morethe building that are expressly for donors. As I entered the building, I was immediately greeted by the security guard. After checking my identification, he directed me to the donation room. As I entered the donation area, I was once again, immediately greeted. Each person with which I interacted was VERY professional and courteous. I was seen almost immediately (in advance of my appointment time). The technician that took care of me (Ms. S) was one of the fastest and most polite people I have ever had the fortune with which to work (not that I did much). Her donation stick was painless and fast. She explained each step of the process and what to do and expect post donation. The 'recovery' canteen was bountiful. I took in my share of cookies and juices. Upon my departure, I was thanked again and given a t-shirt.