I have been donating Plasma for about 3 yrs now. I enjoy helping out people who are in need of…read morePlasma for health reasons. It's a bonus that you get paid for your donation. There are different rates for New Donors, and return donors. The staff is friendly and depending on the day/time I'm usually in and out in about an hour. Your first donation will take longer as you need to fill out paper work, get a physical here and read through the literature. They also have the kiosk for your return donation questionnaire or you can fill it out on the App prior to coming in which is nice.

this time i cant give a good review,namely sara and charity,,,,i dont like how i am spoken to the…read morelast few times i been in,i had problem with how blood pressure been takin,charity got snotty with me,same when when i heard charity was leaving,she blew me off,and far sarah goes,i dont like her and they is towards me,,,,,this isn't the momentum you want to gi with CSL starting up soon,,,,i love donating,i like most every one there,the helping a cause too,,,,but you to fix this all buisness attitude,

Clean facility with nice employees. It does get busy, so I would advise to go during slower periods.read more

It has been a complete pleasure stopping by! It feels awesome to be part of something that will…read morehelp so many patients down the road.

I've been donating with BioLife Plasma for three years at the Greenville South Carolina branch…read morebefore moving to Kansas City. In order to donate here I had to put in a transfer from my previous center, which was accepted within 48 hours, my old center pushed all my information to this location for my first donation. When I arrived they only needed my ID and proof of my new address as I was already in their system. They screened me and I waited in line as per usual. The screeners and front of house staff were incredible nice and helped me through any questions I had involving my transfer. Due to Covid there is sometimes a wait for beds and a line to get stuck. They have arrows on the floor as well as blue "6 foot" distance squares clearly labeled on the floor to help with customer movements through the center. After my screening I waited in one of the chairs they have to offer until a bed opened up for me. The only criticisms that I could make is that their was a wait as I wasn't the only person donating. None of this was their fault as I know it takes a certain amount of time to donate and they have limited beds due to the social distancing guidelines, which they follow very well. I was stuck by a very friendly associate named Kayla who chatted with me about my previous donation experiences out of state. This location utilizes a different type of machine then I had been using before and I completed my donation in 37 minutes on my first visit, which was a minute short of my previous record. The staff was incredibly friendly and stopped by my bed multiple times to make sure everything was going well. The building itself has gorgeous floor to ceiling windows that allow a great amount of natural light into the building. If you have the chance to donate after noon they sometimes have the East facing blinds open which looks out onto a nice wooded area and you almost forget that you're near any other buildings. If you've donated at BioLife before I highly encourage this location! If you've never donated plasma before I would defiantly suggest BioLife over other companies in the area. They even have an app for easy scheduling and to keep you up to date on your balance, promotions, and any general questions you may have.

Every time I come here it takes forever because they're always short staffed. At some point it…read morestops being an excuse and becomes a management problem. Either hire more people or pay enough to keep employees, because the customer experience is awful. I would try to go to the liberty BioLife or another one nearby.

I have been selling plasma here for several years and the customer service has declined immensely!…read moreThe staff seems to do the bare minimum and if a complaint or compliment is given they just shrug it off. I was selling plasma recently and they had some sort of video recording being made. I assume for advertisement purposes. Camera people and actors walked up and down the isle filming no warning or concent from the donors. At one point a staff member walks to the end of the isle to collect the next donor they lock arms and walk to a bed. This is false advertisement! The staff yells next and you walk to the bed they have pointed at. It seems to be understaffed as most places are and there is only one active bay. When I first started coming here there were 4 bays open all the time. I'm just disappointed and think they should do better! I just heard the manager hollering to another employee " nobody wants her man". Very unprofessional!

Waited in line for over 3 hours just to be hooked up and then stuck incorrectly, causing me to…read morebleed too much and then have my procedure prematurely stopped. I was still paid out, however because the machine broke down last week on me, I am now deferred for a month. This is ridiculous. They are constantly short-staffed here and most everyone seems to have a poor attitude.

Best phlebotomists in town! I donate regularly and have gotten to know all of them. They are…read morefabulous at their jobs. I don't enjoy needles, but with phlebotomists this good, it really is not a problem to donate. There is no substitute for blood so I will donate as long as I can to help those who need it.

Been giving blood here ever since I moved to st joseph Well…read moreI give blood every where I go but this place is best never had to wait like other places People are friendly and all around cool was in Minnesota at the wagon they wanted me to wait 45 minutes on my only day off so went shopping found them collecting at mall and gave everyone was kinda bitchy There on a quiet street and ya can watch golfers out the window in st joe Well hope to see ya there