After multiple poor experiences here I had to look for an alternate donation center. This was…read moreafter 30 years and 10+ gallons of donating. Unfriendly and extremely unprofessional staff. A lot of standing around, goofing off and hysterical laughing. Little interaction or pleasantries with donors. Very robotic to the point of it feeling rude and unappreciative. Lots of people standing around yet everything seemed rather disorganized and chaotic. Slow and inefficient donor experience. Not unusual for there to be "computer problems." Started donating at the American Red Cross and found the polar opposite. Very positive, efficient, friendly and appreciative experience by a very professional staff.

I have visited Versiti in Waukesha to donate blood multiple times. They are efficient and clean…read more They make sure you are comfortable and answer any questions you might have. I've never had to wait when I've had an appointment. Some staff are better than others at placing the needle, though I've never had anyone not be able to do. Some just seem to have a gift for making it almost painless. They always a nice selection of food and drink for after your appointment too.

If I could give this place 1/2 star or zero, I would. I was a regular donor at this location for…read moremonths, and I only ever knew of one tech that could hit my vein-- Amanda. Once she left, everyone else would strike through and have to send me home to come back another time. Not to mention the employees act extremely unprofessional for "medical professionals", yeah right. Then my horror story happened... Sometime in December 2018, I went to donate at Talecris. I told my phlebotomist (a young, heavy-set African American woman) that my only good vein was in my right arm. She immediately missed and caused the vein to blow. She called over a man to help. The man with a red beard (very rude, I can't remember his name either unfortunately), wrapped my arm in an ice pack and asked to try my left arm. I said that there wasn't a good vein there. He said "Well we'll just have to explore a bit. It's in there somewhere!" And he began to palpate my vein. Then he poked. The needle (which is quite large) was completely inside my arm. My vein that he aimed for was fairly superficial-- what was he trying to do!? I began crying and tried to stay calm even though it was uncomfortable. He called a third woman over to give it a go. She advanced the needle even further and hit a nerve. My arm twitched, and blood began pooling out onto my arm and down onto the floor. The nurse was called over and yelled "GAUZE! WE NEED GAUZE NOW!". I was panicking. The nurse pulled out my container of whole blood that I had pumped, swirled it around, and said, "that's a lot of blood, do you mind if we try a third time to give you your blood back?" I declined because I just wanted to cut my losses and leave. The nurse whispered over to the phlebotomist that "you need to clean up this blood because this does not look good." After they cleaned up all of my blood and wrapped my second arm in an ice pack, they apologized, paid me $20, and gave me a $45 credit for the next time I came. I DID NOT RETURN AND I DO NOT PLAN ON RETURNING. Some advice to those of you planning on donating: if you don't mind strangers being trained off the street poking at your arm like you're a lab rat, go ahead and try this place out. Unless you only have surface veins that a five year old could hit, because if you have any other veins you'll be sorry.

There is a short fella with reddish hair and a beard that works at the counter. He has the…read morepersonality of a wet mop and the courtesy of a rude jerk. He treats people like their dregs of society and he lacks the common courtesy of kindness and respect. The center is presently collecting nonperishable food items for the food pantry. I arrived to donate plasma and went to the kiosk and answered all of the required questions. I realized I forgot my canned goods so I went out to my car; I returned to the center 20 seconds later. Upon my re-entry he abruptly raised his voice at me and told me that because I exited the center I could not donate today. This was the third incidence of him displaying unwarranted attitude toward me. Maybe they should put up a sign that states once you complete the kiosk questions you can not leave the building. I won't be returning and It's too bad because plasma saves lives.

I visited MH Imaging for a scan and will not be returning to this location or any MH Imaging…read morefacility. I arrived about fifteen minutes late due to confusion with their multiple locations on the same street (Layton ave in Milwaukee)--there's another center just two miles away, which is an understandable mix-up. However, the receptionist showed no empathy or effort to understand the situation. When I tried to explain that I was in severe pain and needed to be scanned urgently and also drove 30 miles, she refused to listen, said 'I'm not gonna speak with you anymore' and 'I think you need to leave now.' She offered only 'I can get you in tomorrow' before turning her back on me. I'm sure I'm not the first patient to mix up the locations, especially since only the main facility shows up online. Not to mention she also condoned a hostile patients threatening behavior towards me. Their follow-up communications are also vague and don't even include appointment times. As a healthcare professional myself, I would never interact with patients this way and will not be sending my patients here. We are taught that, as healthcare professionals, patients come in to the facilities on some of the worst days of their lives and these employees showed no understanding of that. The staff could definitely benefit from training in patient interaction and professionalism. Better location clarity and proper follow-up are also needed of course.

I had a knee MRI 2 weeks ago. I was running late and called, they said, it was ok as there was a…read morelittle time between my and the next apt. So..........once on the road I discovered my freeway entrance was rerouted by another 15 minutes. I was in a panic but proceeded HOPING and PRAYING they could still get me in. They did and they were wonderful. A special shout out to Rachael as she was such a great help!! THANK YOU SO VERY VERY MUCH for being able to work with MY time management.

This review goes out to all the first timers out there ! It took me 27 years but I finally donated…read moresome of that Megan juice aka blood . I myself had no idea where to start or how to go about donating , so I hope this review will be seen and help some of you . First things first . Make an account online through the blood center of Wisconsin . You'll see a line for a Donor ID # but don't worry you don't need it . They'll give you that information after you donate . Once you've made an account click the tab that says schedule appointment . Next click whole blood donation and then in the notes mention it's your first time . Upon your appointment you'll walk in ,sign in and someone will grab you . They take you to a private room to do some paperwork and run some tests ( blood pressure , temperature , etc). Then they will take you out to the main floor for the donating . They have comfy chairs for you to sit in and have two large tvs for you to watch . The actual donating of the blood takes like 10/20 minutes. It's fast and doesn't hurt at all . The people stay with you the whole time and make sure your feeling okay . After your done they have you go to a side area ( cafe type ) where you refill your sugar with snacks ( chips , coda and fresh cookies ). Before you continue onto my next part of the review I want you to read it all the way till the end . It's not meant to scare you but inform you! After I was done donating I was about to get up to go to the cafe room when I started to feel dizzy, broke out in bad sweats and started shaking . The feeling increased and I just about passed out . The staff all around me was super quick to come and make me feel better . They laid me all the way down , put cold fabric on me , fanned me and asked me questions to see how to make me feel better . It started to pass after five minutes and they gave me a coke . They had me lay for another ten min and I was practically back to perfect ! They said it happens sometimes and this is where I remind you to not make the same mistake as I did . Eat a meal CLOSE to when your donating or a snack . I had eaten breakfast at around 10:15 and donated at about 1:20. To big of a gap I think or maybe that's just my body's reaction lol just remember to eat and drink water close to your blood donating time . After my "incident " I went over to the cafe , filled up on some sugar and I was out the door .( I had my boyfriend drive since he donated with zero reaction . They suggest not driving if you feel any symptoms after which happens but is rare ). My whole experience from start to end was fantastic . It was very professional and everyone was super nice . Everyone is super educated and during my symptoms of passing out they stayed calm and knew exactly what to do . My boyfriend was in the cafe and didn't even realize something was wrong until someone came and told him lol and I want to emphasize again not everyone has a reaction to donating ... sometimes people just have them and sometimes they won't react again for another couple years . It's just something that can happen but more than not it never does. They take walk-ins and appointments for donations . They test your blood for tons of things and if something is wrong they will mail you what it is and who to see about it . You can also check things through your online account like previous visits , blood type etc. Can't wait to help out others and donate again !

Everyone should donate blood, but almost nobody does…read more Why? Are you that selfish? Are you that busy? Or are you, like everyone else, afraid of needles? The Blood Center of Wisconsin is a great resource for humanity. You don't know how many people need blood every day until yourself or someone you know is sick and needs it. It can't be made artificially or gotten from animals. The only source is you. You need to donate blood and the Blood Center of Wisconsin is one of the best places ever to donate. There are places in town that will pay you for plasma but none of these places use the plasma collected for medical purposes. I believe to do so would be in violation of some well-meaning but asinine law. At any case, it isn't done. You know what else these shady establishments won't do? Give you a DVD player and a selection of movies. Give you State Fair tickets. Give you Brewers tickets. Give you cream puffs and snacks and juices and coffee and pop. They won't sign you up for a rewards program and shower you with free gifts after a certain number of donations. They won't give you heated blankets or comfy pillows or headphones or anything else you need to be comfortable. The Blood Center gives you ALL of these things and way more. Yes, it hurts for a minute. If you donate a unit of whole blood you'll be out of there lickity-split. You can also choose to donate higher-need items like platelets or plasma or granulocytes or other things, but this is always your choice. I understand completely if you're terrified to go and just can't do it. Some people can't. My girlfriend, for instance. But if you can, you should. And if you do, go to the Blood Center. It'll be painless. (almost)