I spoke to several services that I absolutely did not feel comfortable handling my loved one…read more Then I spoke with Lorena, she helped guide me thru the process 24/7 she was available to answer any questions or concerns. Fubuki and Shannan were so patient with me completing all the necessary documents required. They advised step by step what was happening, when it was happening and the next step in the process. I was also notified what date my loved one would be cremated and an option to view prior to the cremation. I advised I would be purchasing additional urns for family members, they offered to fill them for me. Followed up by Heath for scheduling when the process was completed and ready to be returned to our family. Heath arranged a hand delivery from an extremely nice young man named Chris. He was also able to answer any additional questions or concerns I had. I would highly recommend Opal Cremation of OC to handle your needs. Their utmost care and professionalism is unmatched.

Fubuki and team made this entire process incredibly easy during a very difficult time. Every time I…read morecalled with a question or needed guidance, someone was there to help me with patience and clarity. Even when there was an issue with the doctor, they handled everything professionally and smoothly without adding stress to an already overwhelming situation. I truly appreciate their kindness, responsiveness, and support throughout the entire process. I'm very grateful for the care they provided. I loved the fact that during a difficult time they even hand delivered the urn and everything looked beautiful. thank you

The staff went above and beyond to make arrangements for my Family members needs and request for…read moremy uncles funeral. They were attentive and respectful in every way possible. I can't thank them enough.

This is the kind of review you don't really want to do and the type of event you hate to have. But…read moreif you're going to have a service I can only speak highly of Heritage Dilday. My mother passed away and it has been the most heartbreaking experience of my self as well as families lives. Cesar and his staff were beyond kind and compassionate during this difficult time. They made it so easy and my mom had been in the hospital for some time so she had nails that were brittle. We even asked them if they could maybe make them look presentable for the open casket. They gave her a manicure in her favorite color that was so tasteful. Her presentation was beautiful and it was like looking at her sleeping peacefully. Again while a truly sad experience it helped knowing she was in great care. The space is large and we were able to accommodate many guest with children or those who wished not to step inside the chapel area could retreat for refreshments in the room just adjacent. When we arrived the space was beautiful set up for us again in the colors we chose for our mother's service. We had a slideshow play along with some chosen music. No technical difficulties at all and Tegan who was there to assist us during our wake was so helpful. Any questions she answered right away and was always just steps away if we needed anything. At the end of the wake she even let us assist as we said goodbye closing the casket together. They were also so great the following day for the burial service offering guidance to our pallbearers on what to do and where to go. They offered their condolences and even made announcements for us when we couldn't. We are so grateful for their hospitality and assistance during such a hard time. I can't recommend them enough and it's not about value in terms of cost but value in terms of the care they provided. Cost I imagine ranges differently for everyone depending on what you would like for your loved one but I do feel they were very transparent in their cost breakdown. We did tour another facility that was much more expensive as they are a larger chain in the area and offered less for a similar price point. While we hope we never have to think or bury our loved ones, consider this establishment as you will not be disappointed with the service they provide.

I highly recommend Cremation Society of Orange Coast. I began inquiring about their services for my…read moremother in 2018. I spoke to the director several times and she was very patient with me as I became familiar with the cremation process. I signed all the papers not knowing when their services would be needed. When it became apparent that my mother was in the last days of her life in late October 2022, I reached back out to the Cremation Society and they still had all my records from 2018. When the time came to engage their services, we confirmed all the details which included shipping my mother's ashes back to Maryland. There was only 1 new document that needed to be signed. This was a huge blessing to me. Sally Maciel and team were very compassionate and professional. I trusted them with my mother. They made the experience feel very personal because of their expertise, their care and consistent kindness. I was new to the cremation process and I am so thankful to the Cremation Society of Orange Coast for helping me navigate through a very difficult time and allowing me to focus on honoring my mother. Terri W.

I was disappointed with the communication and follow-up from Cremation Society of Orange Coast. I…read moremade multiple attempts to contact the office regarding an important matter and did not receive the return communication I expected. When dealing with records and matters involving a deceased family member, timely and reliable communication is extremely important. My experience left me frustrated because I repeatedly tried to get assistance and felt that my concerns were not being addressed. I would have appreciated a simple return call, clear explanation, or written response so I knew where things stood. Based on my experience, their responsiveness and follow-through could be significantly improved.

Wonderful, professional and caring. 1st class experience from initial contact up delivery of…read moreremains. Great pricing and no hidden cost what so ever again Thank you for all your help during a very difficult time.

AWFUL. They quoted me one price via Yelp, then when I called, the director gave me a different more…read moreexpensive price. I asked them why the discrepancy. She couldn't answer me and said she'll call me back. She never did. I messaged them 3 times and they never responded. This is an awful way to treat people who are going through grief. This business should be ashamed.

We contacted Sunnyside while my brother-in-law was still in the hospital, before he passed away…read more Charles came all the way to the hospital on a Sunday to meet with our family and guide us through the process. This was our first time going through something ike this, so we had many questions and did not know what to expect. Charles answered every question with patience, kindness, and sincerity, At one point, our schedule could have been delayed, but thanks to Stacy and Miranda, they completed the necessary paperwork within a very short time. Because of their hard work, everything went smoothly and we were able to complete the funeral service as planned. We are deeply grateful to Charles, Stacy, Miranda, and the entire Sunnyside team for their compassion, professionalism, and support. I would highly recommend Sunnyside to any family who needs compassionate and professional guidance during such a difficult time

I used Sunnyside to handle my loved ones cremation. They are very kind and professional, I would…read morerecommend them.

If you don't know what to do after someone has passed and are trying to figure it all out Shari is…read moreamazing. I had no idea what I needed or was looking for but Shari helped me understand and organize everything. We were able to get things done quickly and with no hassle. Thank you shari for being warm and also professional during difficult times for families. She found us a beautiful church for services and everything went smoothly.

I can't say enough great things about Natural Grace. From the very beginning, Shari was so warm &…read morefriendly on the phone. You can tell that she really cares about people. She was always positive & easy to talk to. Rene & Tawny were great too! The whole process went so smoothly. They really make a difficult situation as easy as possible. I am so glad we chose them to handle such an important step in the passing of our loved one. Thank you again from the bottom of my heart

We would like to thank Cesar and his team, particularly Elizabeth and Yvonne, who handled our…read morefamily's funeral services need. The level of care and sensitivity they demonstrated to us as the process unfolded fills us with gratitude. Through this very unusual time they walked us through seamlessly. On the day of the viewing, my family decided on a closed casket. I, though, wanted to see my mom. My mom looked like my mom not a waxed figure. Thank you, Heritage Team for all you did for our mother. I would recommend your services to everyone. Your talent and humanity is exemplary. You made an impact in our lives. We are thankful. Theresa Lopez

I came for a visit and my mother passed a few days later, suddenly. Yvonne and Susan took care of…read moreeverything. My mother wanted to be buried with my father, but the VA threw in some curves. Susan took care of everything. They can now be buried together. My sister also used their services when her 5 year old son died suddenly as well. I can not recommend them highly enough for their compassion, expert service and going above and beyond to get my mother with my father.

During a difficult time, the team at Peek Funeral Home handled every detail with professionalism,…read moregrace, and care. From Thanh and Thu to the coordination with Westminster Memorial Park, the entire process was thoughtfully managed from start to finish. They were responsive, worked quickly, and were always willing to work with our family to accommodate our needs. Their communication was clear, and they treated every aspect of the service with dignity and respect. While no family looks forward to needing these services, I am grateful for the support they provided and the compassion they showed throughout the process. Thank you to the entire team for helping families navigate such important moments with care.

I have had the pleasure of working with Peek Family numerous times through our hospice program,…read moreparticularly when coordinating after-hours transportation for our deceased patients. I have always had positive things to say about Peek Family and have consistently appreciated the professionalism, efficiency, and compassion of their staff when families have asked about them. Unfortunately, my recent experience with an after-hours answering service representative named Barbara was very different. She repeatedly interrupted me while I was trying to explain the situation and confirm important details. When I asked her to call back after verifying information, she repeatedly said my name three or four times to get my attention, as if she were trying to calm me down, when I was simply trying to communicate and ensure the correct protocol was being followed. I'm glad she ultimately connected me with her director, but interactions like this should not happen when two services are trying to coordinate care following a patient's death. Accuracy and clear communication matter, families are already dealing with the loss of a loved one, and the last thing they need is for the organizations assisting them to take shortcuts or make decisions based on misinformation or assumptions. I still have respect for Peek Family based on my many positive experiences with them, which is why this interaction was particularly disappointing. Their after-hours answering service would benefit from additional training in patience, active listening, and professional communication. Please do better, because the families we serve deserve that.

This was definitely a nice area and there was plenty of parking. I had to park far because it was…read morebusy but it was easy to navigate. The room where the service was was really nice and everything was clean.

Very patient and helpful. They answered all my questions and went above and beyond despite ciming…read moreback for my second visit as I wanted to see who they vendored food with and to preview the chapel as it was being used the first time I was by!

Have used their services twice and they are exceptional, respectful, kind, and caring. Venessa was…read morewho helped with my father (I forget who assisted with my brothers remains) but she was very thorough in explaining to me the steps that would be taken, pricing, and how to apply for different assistance or survivors benefits. Their pricing by far is the best around. I do and will always recommend them to friends or people that are not knowing where or what to do when a love one passes. I truly appreciate the sincerity and kindness they have shown to me and my family.

I didn't think I'd be writing a review about a funeral home, but it matters, and I can't say enough…read morebeautiful things about Omega Society. My Mom and I picked up my sweet Dad today, and they were so kind, considerate and professional throughout the entire process. They don't price gauge on people who are already hurting and offer helpful, clear, comforting service at affordable prices and answer all of your questions with patience and kindness. This is how it truly should be. The office had beautiful, unique urns to choose from, and helped with options on how to proceed with your loved one's ashes. We chose the velvet flag cover because my Dad was a true patriot and his ashes will be scattered at a later date. My family and I can't thank you enough for treating my Dad, Mom's husband of 58 years, and wonderful grandfather of 4, with such loving care. May your business stay blessed and prosperous!