I'm 52 years old and in all my adult life, I have never experienced the worst customer service. I…read moream touring Sorrento and I entered this shop. I picked a fluffy grey bag and it was cute but there was lint all over it and I still wanted to purchase it and I began removing the loose lint when the store owner (a male) came over and snatched the bag from my hands. The woman helping me looked stunned as well. We walked out but returned to snap a photo to warn other people about the conduct of this man. It's inconceivable to me still that thioccurred. Left a major sour feeling of Sorrento for me. Never again will I set foot there. That's the impression I got. I hope karma bites him financially. You should never treat people like that EVER!!!!