The team at Handley Insurance is AWESOME!! Ran into some issues with a policy and RCE for our…read moremutual client and they did everything they could to get me exactly what was needed so we could close this loan in time. Thank you guys so very much!!

BEWARE of this insurance agency. They do NOT listen to you. I had HORRIBLE service. I canceled all…read moreinsurance with them by phone, by email and the insurance company they represent still says my policies are in effect!!!! HORRIBLE! I call and he does not call back. I tell them the call is URGENT in the early AM I get a return call around 5PM. Horrible service. I was originally surprised that Joey Handley wears a GUN on his hip in the office. No I understand why! He upsets people to the point that I could imagine an unpleasant altercation in his office. HORRIBLE!

Unfortunately, this is an agency is unresponsive and inconsistent. They clearly aren't looking out…read morefor my best interest and aren't a help to me at all. Simply taking my commissions for all of my policies, and offering no other value. I am actively looking for a new agency as I've been a customer of Stallings for many years and yet I can't get a return call, a return text, or return email any timely manner. My homeowners insurance premium has gone up by several hundreds of dollars. I tried to get answers and they kept saying they would review my policies but no one ever has. They've been too busy and has switched me to different agents over and over. When I have an issue or claim to file, I guess I'm simply on my own. Which I have been handling on my own so literally what's the point. I guess my business is not important to this firm, which is great I'm happy to take it elsewhere. I've literally had trouble getting responses from them every time I needed something. So at this point, I will cut my losses and send my commissions to another agency who actually values my business. Hopefully when you consider working with them, make sure you are someone they are willing to respect and work with. I'm clearly not their type of customer. I have refrained from posting a review about your company for YEARS. And I have all of the texts, receipts, emails, etc. And would be happy to share all the details on a full blog post about this farce of an agency. Your reply is a clear attempt to gaslight and appear to be reputable and competient. When in FACT, each interaction with your agency has been painful!!! What exactly are you here for? When I needed to add a new car to my policy, it took me FIVE attempts to hear back. When I asked to get my home owner's policy reviewed, YOUR agency scheduled an appointment but NEVER called. The woman said she got busy but never rescheduled. I HAVE THE EMAILS, so don't pretend! You are a farce. You spend time pounding on the makeup and running after new clients instead of servicing existing clients. CHECK my emails to your agency. HOW many??? How many have I sent, asking for a simply response to simple questions?? But you are unresponsive. Why don't you contact me to get me out of any future dealings with your firm. Take YOUR name off of all of my policies.

Crystal was my agent and the service was excellent! I've never used an agency before and this…read moreexperience was very positive!

Mr Flemister is an exceptional agent! He is always very professional and eager to assist you…read more I am more than pleased with his service.

Dondi has been my parents agent for years. Recently I switched my car and motorcycle insurance to…read moreAllstate. Dondi wasn't available so I spoke to Charity and she was fantastic.

I purchased an auto policy from this company and they did not provide proof of coverage with a…read morepolicy number or ID card. The corporate office did not have a record of insurance for me. I was not able to work at my ride share job without proof of insurance. I called the next day to cancel and they are not giving me any indication of a refund. I called to follow up and the agent I purchased it from said that they can no longer help me since I cancelled. I called back again today to follow up on my refund and waiting on a response. Also they did not respond to my 3 emails requesting ID cards and policy number. The company did not provide the service or refund my payment.

From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Douglasville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Douglasville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Douglasville today.

Insurance is an evil necessity, but the guys at King & French have always had my best interest in…read moremind and get me the best price with the most extensive coverage. I have been with them for over 10 years and they handle all my insurance needs - cars, home and umbrella.

From the owner: Douglasville, GA: King & French Insurance Agency has been in business since 1992. Founded in…read moreDouglasville, Georgia by Brenda King and Edward French. The current staff has over 25 year's experience. We have remained successful by placing a commitment on exceptional individualized customer service.

Damarious Owensby from the Douglasville office did an amazing job helping me find affordable Auto…read moreinsurance while maintaining excellent customer service. He is highly recommend.

Wow! they really helped me when I needed it with auto insurance. Fran went above & beyond to make…read moresure I have a policy that fit my needs . nothing more nothing less . I would recommend her to all of my family & friends . way to go girl!

The staff at my location aren't friendly, no service with a smile here, I feel like I'm bothering…read morethem when I go in to pay for 2 policies. Other than that I have no complaints

Called at 630 on a Thursday night the customer service was beyond amazing and I had my insurance…read morewithin 15. The prices are great and the people are so professional and friendly I strongly recommend them to anyone looking for insurance