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    Billy Upton - State Farm Insurance Agent

    5.0 (5 reviews)
    Open 9:00 am - 6:00 pm

    Services - Billy Upton - State Farm Insurance Agent

    Car and truck insurance

    Life insurance

    Homeowner or property

    1 More Service

    Vehicle

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    5 months ago

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    Ask the Community - Billy Upton - State Farm Insurance Agent

    Stallings Insurance Agency - Team pictures & headshots!

    Stallings Insurance Agency

    (10 reviews)

    Unfortunately, this is an agency is unresponsive and inconsistent. They clearly aren't looking out…read morefor my best interest and aren't a help to me at all. Simply taking my commissions for all of my policies, and offering no other value. I am actively looking for a new agency as I've been a customer of Stallings for many years and yet I can't get a return call, a return text, or return email any timely manner. My homeowners insurance premium has gone up by several hundreds of dollars. I tried to get answers and they kept saying they would review my policies but no one ever has. They've been too busy and has switched me to different agents over and over. When I have an issue or claim to file, I guess I'm simply on my own. Which I have been handling on my own so literally what's the point. I guess my business is not important to this firm, which is great I'm happy to take it elsewhere. I've literally had trouble getting responses from them every time I needed something. So at this point, I will cut my losses and send my commissions to another agency who actually values my business. Hopefully when you consider working with them, make sure you are someone they are willing to respect and work with. I'm clearly not their type of customer. I have refrained from posting a review about your company for YEARS. And I have all of the texts, receipts, emails, etc. And would be happy to share all the details on a full blog post about this farce of an agency. Your reply is a clear attempt to gaslight and appear to be reputable and competient. When in FACT, each interaction with your agency has been painful!!! What exactly are you here for? When I needed to add a new car to my policy, it took me FIVE attempts to hear back. When I asked to get my home owner's policy reviewed, YOUR agency scheduled an appointment but NEVER called. The woman said she got busy but never rescheduled. I HAVE THE EMAILS, so don't pretend! You are a farce. You spend time pounding on the makeup and running after new clients instead of servicing existing clients. CHECK my emails to your agency. HOW many??? How many have I sent, asking for a simply response to simple questions?? But you are unresponsive. Why don't you contact me to get me out of any future dealings with your firm. Take YOUR name off of all of my policies.

    Crystal was my agent and the service was excellent! I've never used an agency before and this…read moreexperience was very positive!

    Allstate Insurance Agent: Tamara Gatson

    Allstate Insurance Agent: Tamara Gatson

    (1 review)

    I purchased an auto policy from this company and they did not provide proof of coverage with a…read morepolicy number or ID card. The corporate office did not have a record of insurance for me. I was not able to work at my ride share job without proof of insurance. I called the next day to cancel and they are not giving me any indication of a refund. I called to follow up and the agent I purchased it from said that they can no longer help me since I cancelled. I called back again today to follow up on my refund and waiting on a response. Also they did not respond to my 3 emails requesting ID cards and policy number. The company did not provide the service or refund my payment.

    From the owner: Contact my Agency to get a Quick,Personalized Insurance Quote Today! A great rate is just a call…read moreor click away. I've gotten to know many local families as an Allstate agent in Douglasville. I enjoy being a part of the community, and building local relationships is one of the best parts of my job. I look forward to getting to know you and helping you to find the solutions that meet your needs. I'm committed to helping Douglasville residents assess their immediate and long-term needs and choose options that will help them achieve their goals. When you want to explore options for protecting your home, personal property, or financial future, I'm available to answer your questions. If you're already a customer, I'm ready to review your coverage so that you can make any necessary adjustments to fit your changing needs. Call, email, or visit my agency in Douglasville today.

    Billy Upton - State Farm Insurance Agent - homeinsurance - Updated May 2026

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