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    2 years ago

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    Ask the Community - Billman's

    Western Building Center - Do It Best Rental Center Tools and Equipment for Rent

    Western Building Center

    3.0(4 reviews)
    95.6 mi
    $$$

    I rented a brush hog over the weekend. I wasn't sure how long I would need it. So I rented it for a…read moreday. The equipment was brand new and worked perfectly. When I returned it 2 and a 1/2 hours later, your representative was kind enough to only charge me for half day since I only used it for such a short time. I will definitely go back there for any of my rental needs.

    I am reviewing the billing department where you have to pay your account. We get a bill via mail…read moreand it's paid as soon as we get it each month. We have spent thought at the Polson store. They recently went to a new billing system. They have not got it figured out yet. We paid with a check in the mail Feb 28 for a bill Jan 26-feb 25. The next bill we get showed outstanding balance from that period and current bill for feb26-mar 25. I called to see what happened and was told it's the post office that is a.ontj behind. I give her the check number and the date it was sent. She told me I could.oay online...well if I had known that but nowhere in their billing does it say that. She told me where to go in the website to find it. So I paid the current bill. So we go in April 15 and want to get some wood and were told that we have an outstanding balance so we can't charge anything. WTF? She said that like 10 other people have had the same issue. Now I think it's the billing department that is F'd up. So I call April 16 in the morning and again am told it's the post office , they are behind. I call BS, it's their new system that they haven't figured out. I guess we will drive a little further and go to Home Depot or Lowe's. I told them I am putting a stop payment on the check and waiting several weeks to make sure they don't "find" it and cash it. This better not show up on my credit report . Get your s$#t together people. Quit blaming your issues on the post office , really 6 weeks for the post office , own up to your issues and causing issues for customers..and they charged a finance charge for the F$#k up. Really we have spent thousands always paid immediately when we got the bill. You changed over your billing system and lots of checks missing and you charge us a finance charge after we called several times and you kept saying it's the post office??? So wrong

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    Billman's - hardware - Updated May 2026

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