Probably the best bike shop in Auckland. More like a…read morefanatics garage than a bike shop - or a private underground headquarters of a professional cycling team - without all the schmaltz but with all the expertise - it's just a fantastic buzz walking into this place. Worth a visit just to look at the bikes. plus the mechanics are top notch and very helpful, even if they send you away saying 'no mate, you don't need it'. Utterly professional. Only issue is the name Rouleur - it always takes me about 5 goes at typing it in to google to get it right :-)

No stars if possible, we went to have my pedals and cranks removed from my bike for airline…read moretransport with air NZ. Their attitude was I could care less, I can sell you tools if you like for $$ and you can fix the bike yourself if you wish, which I did. Then as I disassembled the bike with the $75 of tools they sold me (a job they could have done in 5 min for a nominal $20) they acted disgusted as I got the job done in the sidewalk outside their shop. Total "D*cks". Stay away and go to the 95% of bike shops out there that have integrity.

I booked these guys in to give my bike a service and was impressed with their professional service…read more They had three different options available (of which I chose the most basic and cheapest as I'm a recreational rider). When I returned to pick up my bike it had been cleaned and rode much better than it had been. I hadn't purchased my bike from the shop, but that didn't matter and the staff were flexible with the actual day I picked it up. Mt Eden Cycles also stock a range of bikes if you are looking at buying one. Check out their pretty flash website for all their latest info (they even organised bunch rides).

My boyfriend and I decided to recondition some old bikes as a small project and we came here for…read morepretty much everything we needed. We already had the old frames but they needed things like new tyres, chains, handlebars and tape etc etc. I love the selection of handlebar tape/grip that they have here, while it is a little expensive they have such a wide range of colours it was so fun to choose. The staff are really great, when we needed specific products they didn't just try to sell us the most expensive option they took us through and showed us the entire range and told us what would be most suited. We have had them completed for a while now but the other day my tyre went flat and I needed a new one so I went back and they sorted out a deal for me, I bought the tyre which they fitted and they gave me a free gear tune which was really great and only cost $40 all up. I love this bike shop I will always come here for my cycling needs.

I bought an e-bike last year. I got very good advice on what…read morewould suit my needs. I rented the bike for a day and the rental price was taken off the sale price - a bit like when you go wine tasting... Clyde is a excellent communicator - he calls back immediately, when I have sent a message and always tells me that the info is in the manual, but to 'just come in and we will help'. I highly recommend buying from Clyde!

I purchased a bike here today and I can honestly say that this was some of the best customer…read moreservice I have ever received. Clyde and his crew show the best attention to detail. I drove away today with my new bike feeling like I've learnt a lot about my new bike and everything I need to get going as a new eBike owner.

Subtle styling from the outside means you could miss this gem of a bicycle shop if you are driving…read morepast or even walking on the opposite side of the road. Being a bike geek, I had a lovely time drooling over the amount of carbon and shiny bits and bobs on display even though all I really went in for was some accessories. I nearly walked out with a considerable dent in my wallet but managed to side step the advances of a clued up shop assistane. If you are serious about your riding then Bikelab has a lot to offer, but if you are looking for a general day to day city run about at a bargain price you should probably look elsewhere. At the time of writing they were having a massive bike sale, with some real bargains to be had.

Bikelab is the closest bike shop to my house, and yet I hardly ever buy my bike stuff from or get…read moremy bike serviced there. That tells you everything. Bikelab is pretty pricey and the few times I've been in there I found some of the staff members to be a little stand offish. They certainly have some really really nice bikes though. Their Cannondale bikes are really pretty and I'll openly admit that I get a bit googly eyed every time I walk past the place. I also like the way they push cycling as a culture, organising group rides and mechanical instruction sessions for those interested. Those kind of things make a good bike shop. I just wish the place was a little more accessible.

A couple of years ago I went into T. White's bikes to ask some questions about getting something…read morefixed on my bike. Had my 4 year old son with me and the workers were cursing etc in front of him, and they were pretty rude so I decided not to go back. Last week however, I had to get 2 spokes replaced on the rear tyre of my bike so I dropped it off at T. White's because it was close to my work. All good dropping it off and the employee was relatively helpful, but then I received a text that my bike was fixed and the cost would be $60. Insane price for 2 spokes in my opinion. I came to pick up my bike the next day and a different employee was there arguing with another customer that the shop shouldn't have to replace some component that had broken on a bike that she had recently bought. The employee first ignored me and then looked at me in an unfriendly manner as if I shouldn't be in the shop so I had to explain to him that I was there to pick up my bike. I once talked to a Galapagos tortoise at the zoo that was more personable than this guy. After paying the exorbitant price for 2 spokes I asked for the receipt which he handed to me with a nice glob of grease on it. I know this is a bike repair shop but come on, get a rag! Even though my bike is fixed, I cannot recommend this business.

I own an old road bike and took it to get looked at. Went in the guy immediately knew what was…read morewrong. If fixed it and replaced parts at no extra cost cause it just made good sense. Rides like a dream great service. Twhites is awesome! good price and real decent.

As Rad Cycles, we had very good service from them - unfortunately they closed in 2019. Pity - they…read morewere the only Smartmotion dealer for a long way. Can recommend Roleur around the corner as an alternative for general enquiries and service.

I take all our bikes for servicing there. By the way it is now called Rad Cycles. Always very…read morepleased with the quality of work and products.

This was in New Zealand.. We bought two new bikes, on sale…read more(first red flag?) for a bike trip. We had quite some baggage, so we needed to make sure the bikes could carry this. The employees said yes, no problems etc.. we even had all our bike bags/baggage with us in the shop. We even paid for the rags to be applied. Around a week into our trip (we had travelled all the way from Europe to do this trip btw) the spokes started to break one by one.. we went to multiple bike shops to fix it, and yet it kept happening.. We tried to contact them, even went to their shop in the end, and they wouldn't give any refunds. Even what we read in their policy, that it would be possible under our circumstances. Nothing. In fact they were rude to us. The bike trip only lasted 2 weeks, instead of 3 months as we planned. Very disappointed! Bike Barn/99 Bikes, should be ashamed! (You probably changed your name because of all the bad media spotlight you had, well deserved..) Our own old bikes here in Europe are way better!

These guys/girls are fan-bloody-tastic! I knew very little about bikes and went in asking for…read moregeneral and specific advice on what purchasing a bike. The store attendant gave me thorough direction, answered my questions, and didn't try and force me into buying any of the Bike Barn bikes. He was courteous and clearly passionate about bikes! Buy a bike...from Bike Barn, and limit your transport greenhouse gas emissions.

When did those $30 Warehouse foot scooters become so popular they needed a dedicated store? When…read moredid a child's toy become such an expensive and complex machine? When did I get so old and behind the times? Scooter Pro caters to hardcore scooter enthusiast and the rich parents of children with only the best scooter parts and accessories. I've never seen such a comprehensive scooter store before. The service was a bit bored, like the staff had better things to do, which I'm sure they did as I was mainly interested in the art on the shops walls. While scooters are in vogue, this is the place to get neon wheels and matching grips. If I'm ever accosted in the street by someone with a scooter emergency, I will know where to direct them. Now if only funky roller skates were to come back into fashion...

The ONLY way to tour Auckland‼ My regret - I did not have…read morethis as my first ebike experience in New Zealand. Whether you're w first timer, as a solo or with friends or a family group- this ebike tour is a GREAT, extraordinary way to experience Auckland. Our tour guide was Carson- who is well versed with the history, customs and culture of New Zealand, Auckland and the Māori people. Power2Peddle provides headsets for the guides narrative. In addition, Carson offered several suggestions for activities and dining. The P2P people are pro's with a special passion for ebikes and their city. HIGHLY recommended- I plan BRING friends on my next visit with P2P being at the top of our to do list. Thank you Eddie and thank you Carson. - Don

Exceptional! Highly recommend. Small group ebike tour of Auckland. The ebikes and helmets were well…read moremaintained. Eddie had us wear headsets so he could give us directions, keep us safe, and share lots of info. Very informative and professional. He took lots of photos to share with us. Great overview of Auckland and New Zealand on our 2nd day. We are mid 60s and fit but sure needed that pedal assist and turbo climbing to the top of the dormant volcano. Plus enjoyed an iced coffee and yummy donut at the meeting place before. Sign up now!