I had a stubborn bottom bracket with mangled spline teeth on a second hand frame I had been riding…read morefor months which had developed an unsettling creaking sound. I took the bike to sprocket and asked about replacement if they could get it out. The staff were very helpful and when I said it might not be possible to save the frame, out of curiosity they put the bike straight on the shop stand to have a proper look at it. Minutes later I was walking out with a brand new bottom bracket installed. Very impressed. Reasonable prices. These guys love a challenge.

I headed down to Sprocket Cycles to get a quote on fixing my death-trap of a bike after nearly…read morehaving a stroke in Evans when they quoted me £80 to replace my brake cable and tighten my wonky wheel. Yes - I could fix it myself but I am lazy and my bike is 50 years old so figured I'd just get a quote and see if someone professional could give it a once over. Not sure who I spoke to at Sprocket but he was very helpful and quoted me £28 for the same job. What a nice guy! I'll be taking 'Star Rider' (yes) down for a service very soon! The shop is located not far from Moor Street and is next to Warehouse Cafe and the vegan shop.

stay well away from this shop i bought a bike online waited a for far too long only to be told bike…read moreparts are from russia ?! hmm not what every other bike shop has said about the same bike customer service is absolutely shocking they dont care and are just rude so do not buy from them what an awful company take your money elsewhere and be stress free

I ordered my Pashley Britianna bike from the Bike Factory as the pricing for it was excellent in…read morecomparison to other companies. Apart from it being falsely advertised as when I odered it, it was out of stock but the website not up to date. They repsonded quickly to let me know and were quick to correct it and get the process moving. It came next day delivery and I am over the moon with it. The Bike Factory team have been extremely helpful and quick to respond to any queries I've had. Thank you very much guys!! Will come to you in the future if need be.

Terrible customer service. I ordered from them from the USA, they completed the customs forms…read moreincorrectly and cost me an additional $130 in tax. They have provided no help at all in righting the problem that they caused and even went so far as to try and put the blame on me rather than taking responsibility for the issue itself and trying to rectify the situation. Buyer beware, if there's a problem with the order you're on your own with this company.

I was desperately looking for a specific freehub driver before a trip away, I ordered online, I…read morealso managed to speak to staff who were very helpful and quickly assured me all was well, website said order shipped in up to 48hrs, in just over 24hrs I had the part on my bike. Great service

It's worth going out of your way to go to a good bike shop, bf says, and he's had two bikes from…read morehere and many services and upgrades/alterations (180,000 mi on one of the bikes) and highly recommends. It's a coop where the staff are passionate, knowledgeable and cater to all customer types. In stock are great brands such as Surly and Brompton. They won't try to force you to buy something off the shelf, they will help you customise it and go the extra mile e.g. offering to loan us a bike so bf could accompany me home and giving us flapjacks! Purchase also comes with 3 free services after which bike is a good as new.

Their green signposts-bikes strapped to the lamposts on Curry Mile alerted me to the existence of…read moreThe Bicycle Doctor, which is located on one of the larger side roads off Wilmslow Road. While Neil M. makes an obvious and valid point about the larger stock of Edinburgh Bicycle Co-op, I don't feel that is necessarily a deal-breaker against buying a bike from The Bicycle Doctor which is still quite sizeable. Plus, I get the feeling that the stock offered by The Bicycle Doctor is quite savvy in its own way, with some unique products which may be hard to find elsewhere in Manchester. For example, an electric bike by Trek at £1,700 and a rainbow of cute pastel-coloured Brompton folding bikes both suggest that people are spending serious money here - in fact I don't think EBC stock electric bikes at all. I parted with cash for an interestingly versatile 100% merino wool 'buff', which can be to protect and the cold and UV also, plus a neat pair of cycling sunglasses which several people have asked me where I bought them from. I am in the market for cycle panniers, and I will definitely consider buying them from the good Bicycle Doctor, especially since they stock the high-end Ortlieb roll-top waterproof designs and even had four or so different colours in stock. On the repairs front, their website states that all their mechanics are Cytech-certified which sounds good enough to me! Lastly, The Bicycle Doctor allocates a significant corner of their precious floorspace to a rack of cycling leaflets detailing local routes, mass rides, and cycle-friendly tourism further afield - an authentic touch which typifies this Workers' Co-op which has been 'Serving the Cycling Community for over 25 years'. Thanks, Doc - you left me feeling good, and good to go!

We wanted to buy electric bikes and Terry made sure we had all the information we required to make…read morea decision. Excellent customer service, felt like I was buying from a friend. Thank you so much for all your help and support, I wouldn't buy a bike from anyone else, we are delighted with our bikes, and looking forward to the new adventures on them.

Bought a bike (Saracen tt comp tufftrax) amongst other things from here and lasted a while…read moreconsidering how I ride it haha poor bike went through hell and back with me. It was originally £320 but it was reduced to £180. Went down devils dungeon with it, it survived took it to cornwall, survived and than I managed to kill it on a kirb. Took it to the shop as I'd snapped the derailier (I did this 3 times) they fixed that and without telling me fixed a couple of other things as well so that costed me £70 odd pound. But the next two times only cost me £15 for the hangar But after that never had a problem with them. When I moved to Wiltshire had to find a new bike shop :( now have a trek and it's still going strong... Just Overall a bloody good shop recommended!

Admittedly I've not had to deal with these guys for a few years as I no longer have a bike but when…read morei did they were fantastic. The service was excellent which is more than I can say for other shops like this in chester. I went in once for some new bearings and grease and they give me the bearings for free! top quality guys.

Has a very good choice of bicycles from cheap to expensive, also does loads of spare parts if you…read moreever need them, opposite paramount pub and next door to demon daves.

been in the town as long as i remember. next to dave's barber shop…read more has a good display of raleigh bikes upstairs and does repair at the back of the shop

Superb friendly bike shop offering great service, great prices & great products. A ride to location…read moreout in the lovely lanes of Earlswood. Paul & Mel are always there and nothing is ever to much hassle.