What a nice guy! Hauled all our purchases from Round Top Texas to California! Very trustworthy!read more

We love Bryan's work. He recently delivered our new kitchen table We already have the console…read moretable on the cable jack that is (currently) the first picture. He went above and beyond on that table making it both unique and tied in with the antique mirror above it. Bryan has a fantastic artist's eye combined with the skill of a master craftsman. Our new table combines industrial legs with the reclaimed wood style he's perfected. The table also incorporates just a hint of metal, making the piece striking. This is our 5th major piece from Bryan. I'm sure there will be more.

Jesse is extremely talented. I have 5 pieces in my home from Jesse. Each a curated masterpiece…read more He's very keen on detail, making sure we align on drafts of designs so everyone is happy. I cherish his work & appreciate the love that goes into each unique design. You can't buy this custom work in a store! Highly recommend Jesse to anyone with exquisite taste.

We built a new home a year ago. What luck to discover Jesse Taylor, owner and craftsman of KOAN…read moreCustom Woodworking to design and build our closet and pantry organizers. Jesse listened to our ideas and exceeded our expectations. I love the pantry's appliance storage with soft close drawers. we have a canned goods organizer that let's us rotate from oldest to newest. And there is a shelf or drawer for everything! The twin boys have closet organizers that fit all their clothes, eliminating the need for a dresser in their room. Hanging clothes, folded clothes, and shoes stay put away and out of sight. Best of all, there is extra room for storing other kid memorabilia on upper shelves. High quality materials and great design features make Jesse's work exceptional!

The man who came out to stretch our carpet did a great job. He explained how the process worked and…read morehow to care for our carpets in the future. He was kind and courteous, and we felt safe/comfortable having him in our home. We had one minor scheduling issue with the main office, but in the end the service was excellent! Highly recommend!

Great service and very responsive! We ordered blinds for our living room and absolute love them…read more Dave was great! He came out and measured himself and installed them in a timely manner. We were so happy with the service we came back and ordered more for the bedrooms. Not only was the service great, they have a lot of different styles to chose from.

I have been a tenant with Asurent for over a year. My experience with Rick and his team has been…read moregreat! They are always responsive, friendly and eager to help. From my first contact with them, I was treated with respect, and an immediate response. With the housing shortage in Medford, not many realtors ever returned my calls, or asked for applications and fees just to view a property when I was shopping for a new home. Asurent does not do that! Rent from this company if you can.

LONG STORY BELOW. BEWARE!…read more THE OWNER OF ASURENT, LISA PETRINI, THREATENED ME FOR MY HONEST REVIEW! I slightly revised this review, today April 29, 2026 as a few problems were resolved on April 28th. Lisa, I investigated the law and you have nothing on me. This is protected speech. Have your lawyer check the S.L.A.P.P. law. I'm retired and I'll be happy to go to Medford several times to see you in court. There will be no arbitration on your efforts to stop me from exercising my First Amendment rights. Our experience has involved serious issues with financial handling, communication, and decision-making. The owner, Lisa, withheld over $500 from our owner disbursement, claiming an unpaid utility bill with the City of Ashland. This claim is incorrect. I contacted the City directly and received written confirmation that somebody (I thought it was the tenants, but, Lisa said it wasn't) established their own service, our account is fully paid, and the landlord account was closed. I emailed the city's communication to Lisa. Despite this, Lisa refused to acknowledge the City's confirmation and continued to claim she did not received a response from them. SERIOUSLY BAD NEWS REGARDING UTILITIES. TENANTS BEWARE!!! Added tonight on April 29, 2026 - The City of Ashland emailed me. Lisa Petrini, owner of Asurent, closed the utilities account for the property and left the tenants without utilities, including electricity, water, sewer, and other city services. The missing smoke and carbon monoxide detectors were photo documented during the original walk through with the staff of Asurent Property Management. See below for the response I received from Lisa Petrini. The original review was dated April 24, 2026. On April 28, 2026 Lisa threatened me for the review. I revised the review on April 29, 2026. We were also informed that tenants reported a gas smell--an issue that should be treated as an emergency. I immediately directed our contractor and Jahnke (HVAC) to inspect for a potential gas leak, as Asurent indicated it may be related to the HVAC system. Asurent then stated that the gas company had already responded and shut off the service. However, when our contractor and Jahnke arrived, the gas was on, and no leak could be detected using their equipment. During this same discussion and following threats, Lisa claimed that required smoke and carbon monoxide detectors were not present. This is highly questionable. The home was fully remodeled prior to engaging Asurent, and all required detectors were installed. Asurent also completed an initial walkthrough with us at that time. Given the inconsistencies already noted, this claim raises further concerns. Lisa claims she has the walk through documents stating that there are missing detectors. I ASKED HER FOR THE WALK THROUGH DOCUMENTS IN ORDER TO ENSURE THE DETECTORS WERE NOT PRESENT. SHE HAS NOT PROVIDED ME WITH THESE DOCUMENTS. We've experienced holds on our net proceeds (deposits minus expenses) that were not released until my threats were issued. See above about the threats from the property manager. We have encountered inconsistent information in regards to utilities, expenses and repairs. Based on this experience, I cannot recommend this company to other property owners.

Kenny (owner) recently installed Govee permanent lights on my 2nd-story ADU, and I couldn't be…read morehappier with the results. He was prompt in his communication, did exactly what he said he would, and completed the job quickly and perfectly. He paid extra attention to details - such as how the light will look/land in the peak of the roofline, the side lights (which I use as security lights at night), and perfect spacing to get all the lights JUST RIGHT! The lights look fantastic, and his pricing was very fair. Kenny is honest, trustworthy, and truly delivers great value -- well worth every penny. I would absolutely recommend him for any renovation or installation work!

I use them every year and they are the best in the valley. I absolutely love the family and they're…read morehard-working and they're very creative on how they design my Christmas lights. Everybody should use them.

I would like to inform you that your customer service needs an overhaul. Two movers arrived at…read more1:30, not the 2:30 you emailed me, and there was no phone call to let me know you would be early. Second, your driver/mover of the U-Haul was not only rude to the homeowner, but his comment, "I am just here for the Fu#$ing money," was also very rude. Third, your price was not the quote you provided. Two hours, you told me it was $350.00, and I was charged $ 450.00 by Mr. I am just here for the money.

I have had to move several times in the past ten years, so I have experience in these matters. I…read morehave used Back Savers Moving in the past two weeks to move both my entire business and my home furnishings. This is the best experience I've had with a moving company -- ever. The crews are on time and prompt. They are courteous and able. They follow direction well and communicate well. They possess an attention to detail like no other movers I've ever worked with before. They are dedicated to doing their very best, until the job is complete. I wouldn't call anyone else next time I have moving needs... Back Savers Moving is the best.

These folks are absolutely GREAT to work with. Their selection is the best in the area. Michael and…read moreI are remodeling our screened in porch into an indoor - outdoor garden room in a Santa Fe style. We needed to find beautiful natural stone veneer as a surround for our fireplace. Our fabulous general contractor, John Schull, recommended we go here as well as a couple of other places. We looked at their display and found a couple of possibilities. Henry Basilbird Cisio, the owner's grandson, was helping us. He said, "Let me do some research and see what I can find." Two business days later he emailed us the perfect natural stone veneer. Now THAT is great customer service.

I am not one to normally give a bad rep to someone, however I really want people to know about an…read moreexperience I had recently. I purchased rock for landscaping from a local company in Phoenix, OR. Leave Your Mark When I started working with them, they were extremely nice, helpful and accommodating, I was excited to write a rave review to them after our transaction was completed. Then they delivered the rock. It was full of dirt. The owner Pete, personally came out to our house to see it for himself. He was mortified and very apologetic. He said he would pay for the time my landscapers spent cleaning the rock. He said they would pick it up and deliver new, clean rock next week. This is where it goes bad... he calls me later to say, you can have it free if you want to rinse out the dirt. I agree, unwillingly. He calls back 20 minutes later to say, actually, I will pick it up. Come to find out he sold it. So he would rather go back on his word for $145. So I am not very pleased with him at this point, so I said take it back. He is now not sure he can deliver clean rock next week. When his employees picked it up, they gave me a hard time saying the rock was perfectly fine etc... pretty much being jerks and they end up selling it to my neighbor (which I am glad she got it for a good deal, no delivery fee.) Pete, the owner walks away without paying for the landscapers, he promised to pay. Conclusion- ACCOUNTABILITY, I cannot say it enough. As nice as this local company may seem, be careful of their promises. They do not tend to keep them. I felt lied to and I was accused of lying. When he dropped off the money, he said to Ross, "I am not paying for the landscapers to lay down the weed cover." So he shorted us $20. Note... the landscapers had the weed cover laid down over a week ago.