This bike shop is absolutely stellar. My wife and I have frequented another bike shop for years but…read morethey didn't carry any bike models for our particular use case within our narrow price point. I was calling around to other shops to see what offerings were available and I was surprised to see this shop listed so close to us because I had never seen it before (they have no sign on the shop, it is just painted on the windows). One of the owners, Chad, answered my call and talked to me about some options I might consider. He was very kind and took several minutes answering my questions. When we visited the shop, we were able to continue our conversation right where we left off. Chad spent a great amount of time talking through specifics and asking a lot of questions about our use cases. We talked about places we ride locally and places we ride when we travel. He would always ask how much detail we wanted in answers to questions and would very patiently break down every facet on every bike we asked about with no signs of hurry or being rushed. When we finally settled on a model, they didn't have any on hand but they ordered them for us on a reasonable down payment. I also want to highlight the fact that he was perfectly fine with us thinking on it and coming back, there was no pressure to purchase that day. When the bikes came in, we scheduled a time for a fitting. Sarah, the other owner, took time adjusting every bit of the bike fit to our exact specs and Chad spent a great deal of time working on our suspension while also talking us through how to make adjustments on our own. Their attention to detail was incredible and they even took time to cut handlebars and find a more suitable saddle for my wife during her fitting. On our first outing on the new bikes, I made a silly mistake and kinked my dropper post cable. When I brought it back to the shop the next day, the mechanic Andrew dropped what he was doing and fixed it while I was there. Every interaction with the staff here has been amazing. They are genuinely good humans who love bikes and care about their customers. I cannot recommend them enough.

I have been to Neighborhood Bicycles several times, but my most recent visit solidified this five…read morestar review. My bike had a leak in the brakes, so I took it in for them to look at. They were able to use the existing break line for the repair, saving me from having to buy a new line, and had it back to me the next business day. When I got my bike back, it was spotless. Not only did they fix my issue, they cleaned and maintained my bike free of charge. That's all great, but my favorite thing about the shop is the atmosphere. The workers always seem enthusiastic about answering my cycling questions, regardless of whether I end up buying something or not. I truly cannot recommend Neighborhood Bicycles enough!!

Chris and his assistant took very good care of our son's tricycle today. We moved from CO and our…read moreson's trike had been broken for about a month. We were in and out of their shop in about 10 minutes time. They put a new tube in, aired all the tires, took off the unnecessary fenders and looked it over. Our son is overjoyed that he can now ride again! Thank you both for getting us in and out so quickly.

We have been using this bike shop for a few years now since our son got into BMX racing. We wanted…read moreto come to a place where the bike would be fixed right, for safety purposes. The staff here over the years has does many repairs and also helped us learn more about biking and where to go for trails, etc. Almost all of our repairs and maintenance are done on the spot, and by the next day if they are busy or if it's a longer type of repair. Wonderful experience every time!

Not only did they save us a ton of money their craftsmanship is phenomenal! Thanks for helping with…read moreour when!

It was such a blessing to have Buchanan Bikes in McAlester Oklahoma! They brought a wealth of…read moreknowledge and experience! I can't wait to visit the store in Norman! Thank you!

Fantastic experience after a frustrating experience with a noisy motor. Chris went above and beyond…read moreto deal with Lectric's service people and then repairs well beyond the basic wheel replacements. This shop will be my only option for all my bike needs in the future.

I love this place. The staff went above and beyond to make sure we were happy and got our bikes in…read morea timely manner.

I went to Starwood in Ardmore to trade my side by side in on a new one before they even evaluated…read moremy trade or gave me a price on the new one, they ran my credit without my permission from a previous sale they came back with a low ball offer and I refused now I have Inquiries on my credit that will be there for no reason, I plainly said I wanted to know how much they would allow for my trade before we moved forward.

Cherie and Elie have been so amazing. (not just during the purchase process but, a wealth of…read moreknowledge and help afterwards.) We are so grateful for you. This purchase will benefit our business tremendously #ItsHardButWeMakeItLookEasy #TexomaTerry