First time experience at BW for me and was looking forward to dinner with a longtime friend. The waiter was so nice and very attentive. The food was average (wings and fries) it was around 5:30/6:00 on a Thursday so the restaurant was pretty empty. After our meal, we sat there and chatted for 20 minutes (maybe) when our sweet waiter asked that we should basically take our conversation elsewhere. I could tell he was very uncomfortable asking us to leave but I was MORTIFIED. If there was a crowd waiting to be seated - ok fine, but there was not. If we were loud - ok fine, but we were not. We are two older ladies catching up on life. I don't care if the food was wrapped in gold and danced around the table...I will not be going back. Our waiter was told to ask us to leave by management (convinced of it) read more

I visited Big Whiskey's for dinner and made a point to arrive approximately an hour and a half before their posted closing time, expecting full menu service. After being seated in the bar area, we were informed by our server that only appetizers were available. This was both confusing and disappointing, as it does not align with reasonable expectations for a restaurant still open for regular business. If the kitchen is no longer able or willing to prepare full menu items well before closing, that policy should be clearly communicated--either through adjusted hours or by informing guests upon arrival. Otherwise, it creates the impression of inconsistent operations or a lack of coordination between management and staff. Situations like this suggest a need for clearer operational standards, better communication, and stronger staff alignment with customer service expectations. Guests should not feel discouraged from dining simply because they arrive within what should be standard service hours. Overall, the experience reflects an opportunity for improvement in both management practices and customer hospitality. read more

Service was awesome. Our waiter was fantastic. I just wish the food was better! Sadly, the food was just meh. My kid's said their food wasn't great. Overall a 3/5, but my one daughter didn't even finish her little slider. She said it was "inedible". The breakfast melt my husband got was just ok. Burger was pretty good. A little skimpy on the meat and more greasy than I prefer, but aside from that, it tastes like a burger I'd fix at home. So good, but I'd hope for more than a home burger when I go out to eat. So I'll give it a 4/5... but only because I have high standards for a burger. The beer cheese pretzels were great, and kids eat free on Tuesdays with the purchase of an adult meal, so I'll take that. But even if you go on a regular day, kid's meals are super cheap. If your kids don't also have high food expectations like mine, then bonus for you. The pretzels were part of the $6 happy hour apps, so that's nice read more

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First time at this chain. Was pretty impressed. Parking spaces in the back (appreciate the parking lot for parking a truck). Restaurant was clean. Bar was nice with 4 large TV's and nice beer and liquor selection. We opted to do the $15 flight. You get 4-1oz pours of select whiskeys. The bowman port barrel was my favorite (smooth and with good taste). The least favorite was knob creek 12 year. Was not near as smooth for a 12 year whiskey (surprised). It will out some hair on your chest! Pretzels were my favorite appetizer. It was hot and salty! Pretzels were served with beer cheese in a cast iron dish (love). The pretzels were soft and buttery. No complaints. I will knock them for this dip trio though. That salsa tasted canned from the store and not a fan of the buffalo chicken dip. Queso dip and tortilla chips were great though! Service was excellent! read more

Big Whiskey’s - Whiskey flight - American Near Me - Hoover, Alabama

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I went and meet some girlfriends to eat and talk. We sat outside but it was pretty cool despite it being 80 degrees. We order a few items and mostly talked. My burger was just ok and they ate a few of the nachos but chips part was tasty. read more

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There were a lot of people waiting to be seated. We were told 35 min but it only took about 15. Food came out quick and server was very attentive. Ordered Salmon with a loaded potato and broccoli. I wish the bourbon was a tad bit thicker but the taste was amazing. Side note I LOVE their ranch read more

Big Whiskey’s - BOURBON GLAZED SALMON - American Near Me - Hoover, Alabama

To Whom It May Concern, I am writing to formally report an incident that occurred on May 6, 2026, between approximately 7:30 PM and 8:00 PM at your Hoover, Alabama location at 5250 Peridot Place, Hoover, AL 35226. I visited Big Whiskey's with my fiancée, my service dog, my mother, my sister, and her fiancé. Upon arrival, we requested outdoor seating due to my service dog. The manager shown in the attached photo directed us to a table outside; however, the seating area placed us directly in the rain. When we expressed concern about being seated in an area exposed to the rain, we were told we had to remain there because the seating arrangement was specifically for a party of six. At the time, the patio was otherwise empty, so it was confusing and frustrating that no alternative accommodation was offered. My mother then asked to speak with the general manager, but the request was denied without explanation. At that point, I began recording the interaction, which is when the attached photo was taken. After I started recording, the manager became increasingly aggressive, got in my mother's face, and began yelling. The situation escalated to the point where my brother-in-law and I had to step in to separate everyone and attempt to calm the situation. During the confrontation, the manager repeatedly put his hands on members of our group, invaded our personal space, and used extremely inappropriate language toward us. This behavior was completely unacceptable and unprofessional. What makes this especially disappointing is that Big Whiskey's has always been one of my favorite restaurants. I am also a public social media influencer with a large audience, and while I have video evidence of this incident that could easily be shared publicly, that is not my intention. My goal is simply to ensure this situation is taken seriously and addressed appropriately so that neither I nor any other customer has to experience treatment like this again. I would appreciate hearing from someone regarding how this matter will be handled. If no action is taken, I will have to consider sharing my experience publicly along with the video evidence. I look forward to your response. read more

Big Whiskey’s - American Near Me - Hoover, Alabama

I came here for a end of year lunch with my team from work. We got there at 11:30 and there was nobody here which was great so we were seated immediately. Our waiter was great and made some great recommendations for the table since it was a lot our first time eating here. The buffalo ranch chicken sandwich was tasty. Great casual dining spot for a group, date night or solo. read more

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Great spot for quick lunch break or watching sports with friends. The food was not bad. I had the cauliflower buffalo wings- they were good. Margaritas were great! Our server Drew was absolutely amazing! Very personable. Made you feel comfortable and was very knowledgeable of the menu. read more

Big Whiskey’s - American Near Me - Hoover, Alabama

I went to Big Whiskey for the 1st time and I definitely will be back. We sat at 1 of the tables in the bar area and had the amazing server Riley. He gave us the 411 of their biggggg menu. We arrived at 240pm and wanted a drink but he suggested we wait til happy hour that started at 3pm. At 2:55pm he came back and got our drink order...he remembered while I totally forgot lol. The food was so freakin goooooood! Everything came out hot and fresh. The manger came around and greeted everyone . Did I say I'll be back....heck I might go back TODAY Riley also suggested we download their app to get a free appetizer on our next visit andddd to earn points for discounts/free menu items. GO BIG WHISKEYYYY!!! read more

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Third trip to Big Whiskey. Third huge disappointment. They are consistently understaffed. My average time at the barbe for being acknowledged is 10 minutes. First drink delivered at 15 minutes. That is completely unacceptable,especially when the restaurant is half full at 5pm on a Monday. I won't be back. read more

My wife and I came for a game day, and have found our new go to! Their domestic beer specials on game days are awesome during the day. The management is super friendly and attentive. The service all around was great. We stayed for hours! Also they are super dog friendly!!! read more

Big Whiskey’s - BIG WHISKEY BBQ BURGER - American Near Me - Hoover, Alabama

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One star Terrible service such a long wait even to put our entree order in. No water refill, food came out completely wrong, food didn't come out together and when it did come out it was cold. Steak underdone and manager came out to apologize which was nice but the waitress' service was so bad then the food came out wrong just ruined it. Just dealt with it since we already waited and half the table was done eating. Food was mediocre too maybe would have been better if it was actually warm. Oh forgot to mention the checks came out completely wrong and never brought out drinks ordered. Just terrible, would have rather went to walk on across the street or Culver's. read more

Had a great lunch at Big Whiskey's. There is so much on the menu that looks great. We sat in the bar area and had outstanding service. We tried the triple dip and subbed the salsa out for the regular queso. The queso, spinach queso and buffalo dip were all great and full of flavor. I had the traditional wings and BW fries. I had the BW original buffalo which is a hot honey mixed with buffalo sauce. This was some of the best flavor I have had on wings. My wife and daughter shared the Cajun Coastal Combo and loved it. I also tried the BW smoked old fashioned and it was made perfectly. The smoke was just right and the flavor was spot on. We had a great lunch! read more

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Staff is very kind, food is very good. After am impromptu first time visit where all went great we decided to have my birthday lunch here with friends. It was very enjoyable. read more

My review has nothing to do with the food and everything to do with customer service. I always come here and from the greeter to the food is amazing but thanks to rude Samatha at the door she has completely ruined it. When we walked in Samantha was not welcoming or friendly at all. I get it was crowded but my husband is a combat veteran that deals with PTSD and we were trying to sit over to the side in a booth that wasn't being used. I get that the booth was for a party of 4 but not being used but simply saying hey let me talk with my manger to see if we can accommodate you to me would've been a nicer way to handle someone who has served our country. Thanks Stephanie for being rude and inconsiderate you representing Big Whiskey's in an unprofessional manner. read more

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This is 100% a chain I would categorize like an Applebees. We came in for a drink. Bar sticky not clean. Bartenders friendly enough. Didn't try the food went somewhere else. They did have a whiskey tap which was cool. read more

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Good food. Good people. Attentive staff. Food brought fast and hot. Order exactly as ordered. Pretzel sticks were top notch. Wings tasted a little too pickle-y for my taste but were listed as pickle brined so I can't complain, just a little more flavor forward than I expected. Will be back. read more

My guy and I ate here after his little cousin's high school graduation. We had a large party but Rivers, our server, did an excellent job accompanying us. I ordered the chicken bacon quesadilla and he ordered the brownie skillet. We had eaten elsewhere so we weren't really hungry. However, we both enjoyed our orders. I will definitely go back on another occasion to try out other dishes. read more

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I love Big Whiskey's Turkey Burger. It's so good. It's hard to find a good turkey burger. Second time to have it. The loaded baked potato salad is really good. Q and Erika are good servers. It can be crowded on Saturdays. It's a nice atmosphere. read more

Last weekend, I decided to meet some friends We had all been busy all week and looking to unwind.From the moment we walked in, I loved the ambience! The food and service was amazing! Every dish was delicious and beautifully presented, and the staff was friendly and attentive. We truly enjoyed the evening together would come again! read more

I enjoy myself and my food/ drinks every time I go to one of these establishments. I haven't had a complaint yet and my service is always great. I really enjoy the drinks and atmosphere is always good. Bar drinks are strong but good. read more

I got blackened salmon and asked for it to be cooked medium, and it was way over cooked. The sides were really good and my husband got a chicken sandwich with a fried egg on it that he said was great. Another person with us got a pork chop that was way overcooked & tough also. read more

We went right after opening. Food was mediocre at best, service wasn't great. Chalked it up to being new.....I wasn't going to write it off. Wanted to give them another chance. Well that chance came tonight. Walked in and sat down. Waited, tried to wave at bartenders. 10 mins goes by and we were not even acknowledged. We walk out and go to Walk Ons next door. read more

Always a go too for great food . Never been disappointed have a great menu with many options

The southwest egg rolls are easily our favorite part. We get these every time. They're filled with corn, black beans, chicken, melty cheese, onions, cilantro and bell peppers. The flaky outer crust is what sets them apart. They have *homemade ranch* to dip that's divine. (15.65) I got the maple apple salad and loved! I'm drawn to anything with gorgonzola. Loved the dried craisins, toasted walnuts, and sunflower seeds. The dressing was very maple forward and a tad too sweet for me, I'll sub it for something else next time. (20.65) My husband got Cajun shrimp penne and loved. The sauce is very creamy but tomatoes offset that. Very flavorful, he ate every bite. (24.40) This place also has great burgers, which is what they're known for. When I get that, I always ask for a side of beer cheese to dip it in They have a nice patio and all sorts of fun drinks that'll be perfect to try this summer! read more

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It was our first time and it was pretty good!!! It was a good atmosphere as well. We will definitely be going back when we are in the area!

Wanted some fries while visiting from out of town and most places were closed. I was happy to see this place was open and the menu was varied-yay for my vegetarian tongue! Upon entering the restaurant, I was greeted by a very friendly hostess who seated us immediately. Our server came shortly after and took our drink orders. The drinks were average. My mojito tasted like syrup and water. The fried pickles were pretty awesome and a fun take on a classic. All of the food came out pretty quickly but the service also had a very rushed feel. The server grabbed a plate of food we were still eating without asking if we were done. She was sweeping near our table and just seemed ready to go-even though they don't close until after 1 am. The wings were average, the cauliflower wings were fried well and the sauce was tasty. The fries were good-reminiscent of bowling alley fries-that's a good thing lol The manager visited every table except ours and some tables multiple times. Even as we were exiting, he was standing at the door and said nothing. The hostess wished us a goodnight. Needless to say, the service trumps the food and this sadly isn't an establishment I would visit again. It's sad because it seems like there is some potential here. read more

Big Whiskey’s - Blueberry Mojito - American Near Me - Hoover, Alabama

The service was very good but the food was mediocre at best. We had Bang bang shrimp, Bourbon Glazed Pork chops and the Honey Stung burger. The burger tasted like a previously frozen ground beef with no taste, pork chops were tough plus dry and the shrimp were average. Not planning on going back. Hate to write this because it is a nice looking place. Maybe they will improve. read more

The Sunday brunch menu is fantastic. The bar has a very nice vibe, with screen TVs for watching games. The staff is amazing and very helpful with any menu ideas. The mixed drinks are very nice, and the bartender is super helpful. There are plenty of sitting options, from indoors to the outdoor patio. read more

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Visiting my daughter and she set up a party of12. We arrived first and sat in the bar at a table. Bar was empty except for three patrons. Manager came and told us we could not sit at a table in the bar to wait. He was so rude we left. Plus the bar area was very dirty with food, utensils, napkin, etc on tables and floor. Even hostess admitted he was an ass. went to Taco Mama and were treated great! read more

Great experience! We placed a very large order, and the staff handled it incredibly well. Everything was organized, accurate, and ready on time. The team was friendly and made sure our whole order was taken care of without any issues. Really appreciate the great service, thank you for taking care of UTSA WBB! read more

No buffalo chicken... lettuce, hard nachos, chunks of blue cheese..... this is not ok. Too much money for not enough of the main ingredient , chicken dip. Disappointed . read more

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Updated review!!! After a 2nd trip to this location - when they were DEAD.... Originally I mentioned that they were busy and I gave them a pass for the slow service because they were busy. However - this visit - when there was no excuse - service was even worse! We literally had drinks and chips.... And we had to wait for a VERY long time for every refill or visit from the sever. Even with that... we might have stayed (we were in no hurry), but when our server asked us to cash out so she could leave (end of shift), we waited for 15 minutes and nobody else approached us. There were literally 3 tables sat in the whole place and service was HORRIBLE. We left and went to BWW... which my husband usually avoids like the plague. Service there was 1000x better. I'm so sad, because I had my heart set on eating dinner at Big Whiskies. We will never go there again. read more

Big Whiskey’s - American Near Me - Hoover, Alabama

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Finally was able to check out Big Whiskey's. We went on a Saturday afternoon and luckily there was no wait, so we were immediately seated. The food came out very fast and it was actually quite tasty. I ordered the bourbon salmon with rice and broccoli and a side salad. The food was a decent portion as well. The menu had a lot of different items to choose from. The service was great and the restaurant was also a nice size. I saw where they have good looking happy hour menu during the week so definitely will be back to check that out. read more

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Fresh salad that was great. We loved the sliders big time. The server was attentive and pleasant. Will be back soon. Stopped over while Christmas shopping.‍ read more

Big Whiskey’s - Great lunch stop. Salad was fresh and we loved the sliders. Service was quick and attentive. We will be back soon... - American Near Me - Hoover, Alabama

The service was great. We were seated immediately. The drinks were good. The appetizer was delivered quickly. The food came out quickly. It was busy but our waitress and the manager took great care of us. If you like Burbon, try one of the flights. We tried the flavor flight. The honey and peach flavors were delicious. read more

Big Whiskey’s - American Near Me - Hoover, Alabama

This restaurant is always busy, but the wait isn't very long. Their menu is BIG...there is something for everyone. Cold beer, too. I think it is more bar than restaurant. The burger and fries are good. There are different cuisines so there is a lot from which to choose. Parking can be a cumbersome depending on the time of day as it is nestled in a shopping center with other restaurants and businesses. read more

This was our first time to eat at Big Whiskey. Food was very good and our waiter was very attentive and helpful. I'll return

It's usually busy during dinner, so we recently came for lunch. There are so many choices. It was also great that there were gluten free options for my friends. I liked that there is always the option to get a burger either without a bun or with a lettuce "bun." The service was great about asking the kitchen about all the ingredients/dishes that might have been an issue. I had the Chicken Spin Dip Wrap and BW's seasoned fries which was fantastic. It was also nice to sit out on the patio. We did giggle, though, that we switched tables because the first one rocked really badly. The next party who tried to sit there also moved tables. Fortunately, there were plenty available, but I wouldn't want to get stuck with that table when it's crowded. read more

Big Whiskey’s - Chicken Spin Dip - American Near Me - Hoover, Alabama